Adjustment of customs value
We challenge decisions on adjustment, prove the transaction price and recover additional assessed duties and VAT.
We challenge adjustment of customs value and additional assessments of payments
We defend the classification of goods under the EAEU HS code
We support customs inspections after release of goods
We handle cases of violation of customs rules and smuggling
We recover overpaid duties and secure the release of detained goods
Send me the declaration, the contract and the customs decision — I will tell you what can be challenged and how much time is left to file an appeal.
Message us on WhatsAppWe challenge decisions on adjustment, prove the transaction price and recover additional assessed duties and VAT.
We substantiate the goods code, appeal classification decisions, and obtain preliminary decisions before import.
We support desk and on-site audits after release, respond to requests, and draft objections to the audit report.
We defend in cases of non-declaration, false declaration and violation of customs procedure deadlines.
We join the case from the moment of detention or the first summons, working with expert examinations and seized goods.
We secure release under security, removal of arrest and return of seized goods after the case is terminated.
We recover overpaid and over-collected duties, taxes and advance payments.
We handle requests from foreign states for extradition: extradition arrest, grounds for refusal, appeals.
A consultation on customs matters is free of charge. We will look at the declaration, the contract and the authority's decision, tell you whether there are grounds for a complaint and how much time is left to file it — online, without a visit to the office.
Cost
Indicative figures for customs disputes. The amount depends on the size of the additional assessments, the number of declarations, the stage of the dispute and whether administrative or criminal proceedings have been initiated — we quote an exact price after reviewing the documents.
| Service | What is included | Cost |
|---|---|---|
| Consultation with a customs lawyer | Review of the declaration, contract and the authority's decision | free of charge |
| Written opinion on a customs matter | Classification, value, procedure, risks | from 70,000 ₸ |
| Complaint against adjustment of value or classification | Position, evidence, complaint to a superior authority | from 150,000 ₸ |
| Support during a customs inspection | Responses to requests, objections to the inspection report | from 250,000 ₸ |
| Challenging a customs decision in an administrative court | Claim, evidence, participation in hearings | from 300,000 ₸ |
| Defence in a case concerning a violation of customs rules | Protocol, explanations, consideration of the case | from 120,000 ₸ |
| Defence in a criminal case concerning smuggling or evasion of payments | Pre-trial investigation and court of first instance | from 800,000 ₸ |
| Recovery of overpaid payments | Application, calculation, appeal against refusal | from 100,000 ₸ |
| Defence in an extradition request | Review of the request, extradition arrest, appeal against extradition | from 600,000 ₸ |
The price is not a public offer. Expert examinations, translation of contracts and the state duty on a claim are paid separately — we state their amount before signing the contract.
Declaration, contract, invoices, decision or notification of the authority — everything available.
We calculate how much time is left for a complaint or a response to a request: this is where any work begins.
Method of determining value, HS code, procedural violations committed by the authority.
We fix the stages and the cost of work, and separately — expert examinations and translations.
Manufacturer's price lists, bank documents, technical specifications, expert reports.
We file a complaint with the higher state revenue authority or objections to the inspection report.
If the complaint is not upheld — a claim to annul the decision and participation in hearings.
Refund of assessed amounts, removal of restrictions on accounts, release of goods.
Send us the declaration number and what the inspector said — we will advise whether the goods can be released under security.
Team
Defence in a criminal case, a court dispute and the documents for it — all within one team: the case is not passed between firms, it is handled by an advocate of the relevant profile.
Practice
Details have been changed and anonymised: the content of the case is protected by professional privilege.
Useful information
The cargo is sitting in a temporary storage warehouse, the declaration has been released, but a decision has arrived to adjust the customs value or classification. Every day of delay means costs to the carrier, penalties under the contract and the risk of disrupting the delivery. At this stage a mistake costs the most: a decision signed without analysis or hasty agreement to the new value closes off the possibility of a dispute in future.
Customs work requires not only knowledge of procedures but also the ability to work with supply documents, invoices, and the transport and commercial terms of the transaction. The wrong tactic — agreeing and paying extra to release the goods faster — often means that during a post-release audit the same arguments no longer work. Below is what a customs lawyer does at each stage of a dispute.
While a dispute with customs runs along the administrative line — adjustment of value, classification, post-release audit — a customs lawyer and a defence lawyer for customs cases do the same work: prepare the position, gather documents, write the complaint, go to court. The distinction appears when the case moves into criminal territory: in Kazakhstan an investigation does not begin with 'initiating a case' but with registering information in the Unified Register of Pre-Trial Investigations. Here the defence is conducted by a defence lawyer: their authority is confirmed by an order, and the licence and membership of the bar association give access to the case file and investigative actions.
So the choice depends on the stage. At the stage of an audit and a pre-trial complaint, experience in customs law matters more than status, but in court the company's interests are represented by a defence lawyer, a legal consultant of the chamber or an in-house employee — the court will not admit an outside lawyer without that status to the case. If it is a matter of smuggling or evasion of payments, customs defence lawyers get involved from day one — before the first interrogation and before you give any explanations.
Customs disputes in Kazakhstan are dealt with at two levels. Since 1 January 2018 the EAEU Customs Code has been in force — it sets the general rules for the whole union: release of goods, customs value, classification, customs procedures. Domestically, the Code of the Republic of Kazakhstan 'On Customs Regulation in the Republic of Kazakhstan' is added to it — it specifies procedures, powers and the appeal procedure. A customs law lawyer works at the intersection of these two documents, so it is important to determine precisely which level of regulation applies to the disputed issue: in administrative proceedings the court reviews the lawfulness of the decision on the merits and is not bound by the parties' arguments, but the wrong level of regulation destroys the position itself.
Practical context: customs functions are performed by the state revenue bodies, headed by the State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan. It is its territorial divisions that adopt decisions on adjustment of value, change the HS code, conduct post-release audits and draw up protocols. When administrative or criminal liability becomes the subject — confiscation, additional assessment, a smuggling case — the time limits, the burden of proof and the scope of possible arguments change, and what is missed at the first stage can almost never be corrected later.
Roles in a customs dispute: the broker declares, selects the HS code, responds to customs requests during release. Before a complaint, the consultant checks the invoice, contract and documents and assesses the prospects of the dispute.
A defence lawyer gets involved when declaration has grown into a dispute: adjustment of value or classification, post-release audit, protocol, smuggling case. Prepares the complaint, conducts the case in court, builds the defence. In Almaty it is important to gather the documents of the importer, exporter or carrier into a single position in good time.
Schematically it looks like this:
Declaration and release: broker or representative.
Selecting the code and preparing the position on value: a consultant with customs experience.
Responding to post-clearance audit enquiries: a consultant together with an advocate.
Appealing the decision and defending in court: an advocate specialising in customs cases.
| Role | Task | Who handles it |
|---|---|---|
| Broker or customs representative | Filing the declaration, selecting the code, responding to formal enquiries | Declaration specialist |
| Customs consultant | Reviewing documents, assessing the prospects of the dispute | Lawyer specialising in customs law |
| Advocate | Complaint, court, defence in administrative and criminal proceedings | Advocate specialising in customs cases |
| Carrier | Documents on the route and the cargo, confirmation of delivery | Logistics specialist or representative |
A broker and a consultant do not replace an advocate in court, and an advocate does not file the declaration instead of the broker: the tasks do not overlap.
If customs has issued a decision on adjusting the customs value, the dispute turns on the method of determining value. The primary method is the transaction value of the imported goods: the price actually paid or payable, plus the additional charges listed in the EAEU Customs Code. Only if that method cannot be applied is the authority obliged to move sequentially to other methods, and each subsequent one is applied only where the previous one cannot be used; the exception is the deductive and computed value methods, which may be swapped at the declarant's request.
A lawyer specialising in customs disputes checks which documents confirm the declared price and where the authority breached the procedure. As a rule, the price is confirmed by the contract with annexes and specifications, the invoice and packing list, payment documents and a bank statement, transport and insurance documents, price lists and the export declaration. The most costly mistakes are where the adjustment decision is based on an incomplete audit, arbitrary selection of sources, or a move to the fallback method without justifying why the previous methods cannot be applied.
A dispute over the HS code is a dispute over the rate and over a non-tariff regulation measure. If customs has changed the code, the rate may rise and the goods may fall under prohibitions or licensing; the declarant is issued an additional assessment and an adjustment decision. An advocate specialising in customs cases works through the chain: the description of the goods in the invoice, the packaging, composition, purpose, technical documentation, photographs and samples, and then applies the General Interpretative Rules of the HS: the code is determined by the wording of the headings together with the notes to the sections and chapters, while the explanatory notes are merely supporting material that does not itself change the code.
The key defence tool is a preliminary classification decision obtained before filing the declaration: it removes the dispute for the future. If a decision has already been issued against the declarant, expert examination comes into play: customs, commodity, technological, sometimes chemical. A customs lawyer formulates the questions for the expert, checks their competence and the samples, files a challenge and disputes conclusions that are not based on examination. What is important to preserve at this stage:
Customs control after release is possible within three years from the day the goods ceased to be under customs control: the authority may request documents, order a desk audit or visit the foreign trade participant. The released goods are checked, but the outcome is additional assessment of payments, adjustment, a protocol.
Certificates of origin, invoices, price lists, transport and freight forwarding documents, payment orders, bank statements, correspondence with the counterparty and previous declarations are needed. Without primary documents, objections do not work.
The lawyer examines the basis of the request, checks it against the transaction documents and prepares a reasoned response within the deadline. Objections with calculations and references are filed against the audit report. What is worth preparing:
After the customs decision, the lawyer files a complaint: under the APC it is submitted to the authority that adopted the decision, and it is considered by the superior state revenue authority; if the complaint is not upheld, a claim is filed in the administrative court. The deadline for the complaint runs from the day the adopted decision became known, and the deadline for the claim runs from the day the decision on the complaint was served. Missing it complicates the challenge.
In administrative proceedings, it is the customs authority, not the importer, that must prove the lawfulness of the decision. The complaint and the claim are accompanied by the declaration, invoice, contract, transport and commercial documents, correspondence. It is convenient to keep the list of documents in front of you.
| Stage | Where we file | Who proves lawfulness | What the outcome is |
|---|---|---|---|
| Departmental | Through the body that made the decision — to a higher body | Customs authority | Cancellation or amendment of the decision |
| Judicial | Specialized Interdistrict Administrative Court | Customs authority | Court decision on lawfulness |
| Time limits | From the day the decision became known | The applicant monitors the deadline | Missing it — risk of refusal |
| Outcome | Both levels can be pursued | The court reviews the authority | Return to release or recalculation |
A complaint is filed first, then a claim if the complaint is not satisfied; each stage has its own deadline.
Violation of customs rules most often involves non-declaration or inaccurate declaration: the wrong HS code in the declaration, undervalued goods, a good or part of it not declared. A separate category is breach of procedural deadlines: goods not placed under a procedure on time, a transit operation not completed, reports not submitted. For each offence, a lawyer in customs cases examines whether there is fault on the part of the declarant or carrier, and how this affects liability.
The most costly mistake is to accept the decision and pay without assessing the prospects of the dispute: the goods then leave at an inflated value or under the wrong code, and overpaid duties are harder to recover.
A criminal case on the customs line begins where intent is visible behind an administrative offence: false declaration with understatement of payments on a large scale, forged invoices and certificates, splitting of a shipment, import of goods outside checkpoints. Once the information is entered in the Unified Register of Pre-trial Investigations, adjustment of value ceases to be a dispute about figures: the investigator reads the discrepancy as a means of evading payments. At that point a customs lawyer is needed before the first interrogation.
Defence counsel enters the case from the moment of the actual detention of the carrier or the director of the LLP, or from the moment the person is recognised as a suspect. Until then, one must not sign explanations, give testimony or "clarify" a submitted declaration: such clarifications turn into ready-made evidence. What is worth gathering immediately:
If customs has suspended release, it is important to quickly establish the ground: an additional value check, the register of intellectual property objects, or a seizure. The procedure and the time limits depend on this. In an additional value check, release is possible under security for payment of duties — the cargo can be collected without waiting for the check to end. A customs lawyer verifies the lawfulness of the security requirement and prepares the documents for release.
Where release is suspended because of the register of intellectual property objects, customs notifies the right holder. The lawfulness of the import must be confirmed within a short period, or the actions of customs must be challenged. In the case of a seizure, a customs lawyer establishes the ground and seeks the lifting of the measures. If the seizure is within an administrative or criminal case, the defence is built taking into account the procedural status.
What most often needs to be prepared in such a situation:
Overpayment arises from an unapplied preference, an incorrect HS code or a cancelled customs decision. The most costly mistakes are to miss the deadline for the application and to fail to keep the documents confirming the right to a refund. A customs lawyer helps to gather the evidence and recover the money without new disputes.
The application is filed with the customs authority within the period established by law. Missing the deadline is an independent ground for refusal, so it is counted from the date of payment or the entry into force of the decision. What will be needed:
When goods of the Union are imported from EAEU countries, there is no customs declaration: a goods declaration is not submitted and no release is carried out. But customs issues do not disappear — the dispute shifts into the tax plane. Import VAT is paid to the budget, and an application for the import of goods and payment of indirect taxes and an indirect tax declaration are submitted to the tax authority — it is around these forms, the rate and the deadlines that disputes arise.
A separate story is goods of third countries coming to Kazakhstan through another state of the union. The border within the EAEU is open, but origin, status and the completeness of payment of indirect taxes are checked, and here a customs lawyer is needed no less than in ordinary import. If you are not sure where to take your claim — to customs or to the tax authorities — a lawyer in customs and tax law will draw the line on the documents: under which procedure the goods were imported, who was required to declare what, and which authority issued the claim. A mistake in choosing the addressee of the complaint is costly: deadlines run out, and the decision enters into force.
When a dispute with customs stops being a dispute about a code or value and turns into a question of freedom, an extradition lawyer steps in. This happens if a foreign state has opened a criminal prosecution and sent Kazakhstan a request for extradition. After detention, a court may authorise extradition arrest, and from then on it is not the fate of the goods that is decided, but the question of extradition itself.
The decision on extradition is taken by the Prosecutor General's Office, and it can be appealed in court. Under the Constitution, a citizen of Kazakhstan is not extradited to a foreign state unless otherwise provided by an international treaty. Grounds for refusal include the political nature of the prosecution, the risk of torture and the existence of citizenship status; an extradition lawyer also checks for procedural violations during the arrest.
An online consultation on customs matters starts with documents, not with a retelling. Send to WhatsApp the customs decision or notification, the goods declaration, the invoice, the contract, transport and commercial documents, and for vehicles — the sale and purchase agreement, the seller's documents and confirmation of payment. Do not delete your correspondence with the broker: it shows who submitted the information and on what basis.
A consultation with a customs lawyer differs from an answer by an online customs consultant in that it is built on an analysis of your declaration, decision and deadlines. A consultation with a customs lawyer is not limited to a general rule: the lawyer checks the HS code, the value and the documents, finds the error and says what to challenge and how to prove it. If the documents are clean, you will hear that too — and will not waste time on a dispute.
The cost of services of a lawyer in customs cases is not fixed: it is made up of the volume of work, which depends on the stage of the dispute and the number of episodes. While customs has only sent a request, the effort is one thing, but if proceedings for an administrative offence or a pre-trial investigation have already begun and the goods are detained — quite another.
The price is also affected by what exactly needs to be done: prepare objections to an adjustment of value or classification under the HS code, challenge a customs decision, recover overpaid payments, lift a seizure from the cargo or defend in a case of violation of customs rules. Expert examinations, translations and travel are counted separately — these are external expenses, not the fee. To understand the order of the figures, the lawyer, after an online consultation on customs matters, gives an estimate and explains what it is made up of.
In a customs dispute, the one who wins is the one who keeps the supply documents and does not sign the customs decisions before they have been legally analysed. Quick release by agreeing to an adjustment is almost always more expensive than a timely dispute.
Reviews
Customs recalculated the value of the consignment and assessed more than twenty million in additional charges. The decision was overturned on appeal, it never even reached court. Special thanks for the speed — the deadline was almost up.
Service: Customs lawyer in Almaty
Біз модуль әкелдік, бірақ кеден оларды шам деп жазып қойды. Тауар бағасы күрт өсіп кетті, ешкім түсіндіре алмады. Сол кезде Сауле хабарласып, құжаттарды ретке келтіруге көмектесті. Сотқа дейін бірге дайындалдық, әр қадамды түсіндіріп отырды. Әкімшілік сотта жеңіске жеттік және болашаққа алдын ала шешім алдық. Рахмет, жұмыстарыңызға сәттілік!
Service: Customs lawyer in Almaty
The cargo was held at the post because of a discrepancy in the invoice. The protocol on the driver was terminated, the vehicle was released.
Service: Customs lawyer in Almaty
thank you, everything was done quickly, I didn't even expect it to happen so fast. before this I went to others, but there they only talked and did nothing. here they took the documents right away and in a couple of days there was already a result. very satisfied, I'll recommend to friends
Service: Customs lawyer in Almaty
We are glad we could help you quickly. Thank you for the review, do get in touch if you need anything.
Германиядан көлік әкелдім, кеден бағасына сенбеді, құжаттарды қайта-қайта сұрай берді. Осы мәселемен бірнеше күн әуре болып, ақырында маманға жүгінуге бел будым. Үш күннің ішінде көлікті қамтамасыз ету арқылы шығарып берді, кейін қамтамасыз етуді толығымен қайтарып алдық. Тұрақта тұрған уақытта айтарлықтай үнемдедім, әйтпесе күнделікті төлем көп болатын. Көмектері үшін рақмет
Service: Customs lawyer in Almaty
Кеденнен декларация бойынша түсініксіздік шығып, қалай әрекет етуді білмей дал болдым, сондықтан кеңес алуға бел будым. Онлайн кеңес өте көмектесті, кешке декларацияны ватсапқа жібердім, таңертең не істеу керектігі туралы жауап келді
Service: Customs lawyer in Almaty
They challenged the correction but it took almost five months together with the court. At first it was hard to understand what was happening but they explained everything to me. The money was returned, even though it took long. Thank you for the work, although I wish it had been faster. Still, they saw the case through to the end
Service: Customs lawyer in Almaty
A post-release audit covering three years of supplies. The lawyer was with us on every request, and most of the amounts were removed on our objections.
Service: Customs lawyer in Almaty
Брокер ұмытып кеткен шығу тегі сертификаты бойынша пошлинаны қайтарып берді. Барлығын емес, екі партия бойынша мерзім өтіп кеткен, бірақ бұл туралы бірден ескертті
Service: Customs lawyer in Almaty
Thank you for the review. Indeed, for some of the consignments the deadlines had already expired, so not everything was refunded, but we warned you about that straight away.
Кеден бойынша дауласып жүрген ісім болатын, сондықтан кеңес алуға келдім. Динара бәрін анық түсіндірді, бірақ жауапты біраз күтуге тура келді, сонымен қатар бір құжатты қайта әкелуді сұрады. Жалпы нәтижесі жақсы болды, көңілім толды
Service: Customs lawyer in Almaty
Күйеуімді төлемдерден жалтару туралы іс бойынша жауап алуға шақырды, біз бұл хабарды естігенде қатты қорықтық. Түнгі ұйқымыз қашты, қайда барып, кімге сенерімізді білмедік. Таныстарымыз арқылы осы жерге келдік, адвокат бірінші күннен бастап іске араласты. Ол әр қадамымызды түсіндіріп отырды, бізге өзіне сенімді болуға көмектесті. Тергеу барысында көптеген сұрақтарға жауап беруге тура келді, бірақ біз жалғыз емес екенімізді сезіндік. Сот отырыстарында адвокат өз ісін нақты білетінін көрсетті. Нәтижесінде іс тоқтатылды, біз қатты қуандық. Әрине нервтерімізді көп жұмсадық, бірақ нәтижесіне ризамыз. Осындай қиын сәтте көмектескені үшін рақмет
Service: Customs lawyer in Almaty
Қосалқы бөлшектерімізді тауар белгісінің иесінің арызы бойынша ұстап қойды, қайдан келгенін де түсінбедік. Бұл жағдайда өзіміз әрекет ете алмайтынымызды біліп, кеден істері бойынша маманға жүгіндік. Тауарды шығарып берді, бізге енді ешқандай талап жоқ
Service: Customs lawyer in Almaty
A good customs lawyer, she explained the difference between a broker and a lawyer and why a broker won't write a complaint.
Service: Customs lawyer in Almaty
I was fined for violating the temporary import deadline, I was in a big hurry and forgot about the deadline. Saule helped and got the fine reduced to the minimum amount. Thank you
Service: Customs lawyer in Almaty
Thank you for your review. We are glad we were able to help reduce the fine.
Our company is involved in imports, and one day customs issued a large additional assessment for us. We used to work with a broker, but we realised his qualifications were not enough. We understood that a professional lawyer was needed for this matter. We came here through an acquaintance. At first the cost seemed higher than a broker's, but we understood that this is a completely different kind of work. They checked every document and gathered the evidence. We went all the way to court, but in the end we got the additional assessment removed entirely. Our costs were recovered several times over. Thanks to their specialists
Service: Customs lawyer in Almaty
There was confusion over VAT on goods brought from Russia, Dinara helped and determined that this issue related to tax, not customs. She got it corrected without a fine
Service: Customs lawyer in Almaty
Since our head office is located abroad, we were looking for a specialist who could explain customs matters in English. Here all the documents were explained in English, our head office understood everything. Recommend
Service: Customs lawyer in Almaty
Thank you for your feedback. We are glad we could assist you and your head office with the customs matters. Feel free to reach out again.
We agreed the TN VED code for the equipment in advance through a preliminary decision, and there were no surprises at the border. But we had to wait a little for the answer, we had to resubmit one document. Overall we are satisfied with the result
Service: Customs lawyer in Almaty
They refused extradition detention, said they wouldn't hand him over either. I don't know what would have happened without the lawyer
Service: Customs lawyer in Almaty
Thank you for sharing. We are glad everything ended well.
There was confusion over my customs case and I was at a loss, not knowing where to go. My acquaintances recommended this company. When I came, Saule listened to me carefully. She gave clear answers to every question I had. She gathered all the documents to prepare the complaint. Within two days the complaint was ready. I am satisfied with her work, she helped quickly and precisely. Thank you
Service: Customs lawyer in Almaty
Our goods were confiscated under an administrative case, and I was running around not knowing where to start. Arman helped, the case was terminated, and we got the goods back from the warehouse
Service: Customs lawyer in Almaty
A customs inspection suddenly arrived and started asking for our accounting records and documents. We were not ready for this and were very confused. Dinara came immediately and took everything into her own hands. She spoke to the inspectors herself, and all we had to do was provide the necessary documents. During the inspection many questions were asked, but Dinara answered them calmly. She told us to stay calm too and explained everything as it went. When the inspection ended, no serious fine was imposed. Thanks to her professionalism and composure, we got through this period easily. Thank you
Service: Customs lawyer in Almaty
Thank you for your review. We are glad we were able to help you get through the inspection calmly and without serious consequences.
FAQ
A broker — a customs representative — files the declaration and clears the goods. A lawyer specialising in customs disputes steps in when you disagree with a decision of the authority: appeals, inspections, court, administrative and criminal cases.
Yes. Send your declaration, contract, invoice and the decision or notification of the authority to WhatsApp — we do an initial review of the case based on the documents, without a visit to the office.
If the documents confirm the transaction price, the decision can be challenged. To avoid accumulating penalties and having accounts restricted, it is sometimes more advantageous to pay and then seek a refund — we decide this based on the amount and the deadlines.
Customs control after release is, as a rule, carried out within three years. That is why contracts, invoices and payment documents for supplies should be kept for at least this period.
Apply to the state revenue authority for a preliminary classification decision. It is binding on customs when this goods item is imported and removes the dispute over the code in advance.
Establish the basis: an additional customs value check, a prohibition, a claim by the trademark holder, or a case that has been initiated. During a value check, goods can often be released against security for payment of duties.
When it involves large-scale evasion of payments or the movement of prohibited items. A defence lawyer has the right to take part from the moment of detention or being declared a suspect — better before the first interrogation.
Yes, overpaid and excessively collected payments are refunded on application within the period established by law. A calculation and documents confirming the overpayment are required.
There is no customs clearance within the EAEU, but VAT on import is paid through the tax authorities by filing an application for the import of goods. Mistakes there lead to tax disputes, not customs disputes.
The decision on extradition is taken by the Prosecutor General's Office, and it can be appealed in court. A citizen of Kazakhstan is not extradited under the Constitution, unless otherwise provided by an international treaty, and there are grounds in law for refusing to extradite a foreigner.
It depends on the amount of additional assessments, the number of declarations and the stage of the dispute. Guidance figures are in the price list on this page; examinations and translations are quoted separately before work begins.
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