Customs lawyer in Almaty — disputes with customs without stopping supplies

Customs lawyer and logistics manager checking cargo documents at a container terminal
  • Free consultation on customs matters
  • Adjustment of value and HS codes
  • Post-release inspections and fines
  • Online review of your declaration on WhatsApp
Customs disputes

We challenge adjustment of customs value and additional assessments of payments

We defend the classification of goods under the EAEU HS code

We support customs inspections after release of goods

We handle cases of violation of customs rules and smuggling

We recover overpaid duties and secure the release of detained goods

Aigerim Nurlanova, specialist in tax and customs disputes

Send me the declaration, the contract and the customs decision — I will tell you what can be challenged and how much time is left to file an appeal.

  • 11years
    in tax and customs disputes
    Additional assessments, audits, administrative and criminal cases involving participants in foreign economic activity.
  • 140+
    customs cases
    Importers, exporters, carriers, brokers and individuals importing cars.
  • 72%
    of additional assessments withdrawn or reduced
    Based on decisions of higher authorities and administrative courts.
  • 2hours
    for the first response
    Review of the submitted declaration and the authority's decision during working hours.

Adjustment of customs value

We challenge decisions on adjustment, prove the transaction price and recover additional assessed duties and VAT.

Classification under the HS Code

We substantiate the goods code, appeal classification decisions, and obtain preliminary decisions before import.

Customs audits

We support desk and on-site audits after release, respond to requests, and draft objections to the audit report.

Violations of customs rules

We defend in cases of non-declaration, false declaration and violation of customs procedure deadlines.

Smuggling and evasion of payments

We join the case from the moment of detention or the first summons, working with expert examinations and seized goods.

Detained and arrested goods

We secure release under security, removal of arrest and return of seized goods after the case is terminated.

Refund of customs payments

We recover overpaid and over-collected duties, taxes and advance payments.

Defence in extradition cases

We handle requests from foreign states for extradition: extradition arrest, grounds for refusal, appeals.

Has Customs assessed additional payments or detained your cargo? A lawyer for customs cases will review the documents

A consultation on customs matters is free of charge. We will look at the declaration, the contract and the authority's decision, tell you whether there are grounds for a complaint and how much time is left to file it — online, without a visit to the office.

  • For importers and exporters — LLPs and sole traders
  • For customs representatives and carriers
  • For individuals importing cars and goods

Cost

Cost of services lawyer for customs cases

Indicative figures for customs disputes. The amount depends on the size of the additional assessments, the number of declarations, the stage of the dispute and whether administrative or criminal proceedings have been initiated — we quote an exact price after reviewing the documents.

Service What is included Cost
Consultation with a customs lawyer Review of the declaration, contract and the authority's decision free of charge
Written opinion on a customs matter Classification, value, procedure, risks from 70,000 ₸
Complaint against adjustment of value or classification Position, evidence, complaint to a superior authority from 150,000 ₸
Support during a customs inspection Responses to requests, objections to the inspection report from 250,000 ₸
Challenging a customs decision in an administrative court Claim, evidence, participation in hearings from 300,000 ₸
Defence in a case concerning a violation of customs rules Protocol, explanations, consideration of the case from 120,000 ₸
Defence in a criminal case concerning smuggling or evasion of payments Pre-trial investigation and court of first instance from 800,000 ₸
Recovery of overpaid payments Application, calculation, appeal against refusal from 100,000 ₸
Defence in an extradition request Review of the request, extradition arrest, appeal against extradition from 600,000 ₸

The price is not a public offer. Expert examinations, translation of contracts and the state duty on a claim are paid separately — we state their amount before signing the contract.

How the case is handled lawyer for customs cases

Review of documents

Declaration, contract, invoices, decision or notification of the authority — everything available.

Checking deadlines

We calculate how much time is left for a complaint or a response to a request: this is where any work begins.

Legal position

Method of determining value, HS code, procedural violations committed by the authority.

Contract

We fix the stages and the cost of work, and separately — expert examinations and translations.

Collection of evidence

Manufacturer's price lists, bank documents, technical specifications, expert reports.

Complaint or objections

We file a complaint with the higher state revenue authority or objections to the inspection report.

Administrative court

If the complaint is not upheld — a claim to annul the decision and participation in hearings.

Refund and release

Refund of assessed amounts, removal of restrictions on accounts, release of goods.

Is your cargo held at the customs post?

Send us the declaration number and what the inspector said — we will advise whether the goods can be released under security.

Describe your situation

Team

Advocates and lawyers of the practice in Almaty

Defence in a criminal case, a court dispute and the documents for it — all within one team: the case is not passed between firms, it is handled by an advocate of the relevant profile.

Nurlan Beketov — Advocate for criminal cases

Nurlan Beketov

Advocate for criminal cases

Defence from the moment of detention: participation in interrogations, appealing the preventive measure, work with expert examinations and the procedural agreement.

  • 21 years of advocacy practice
  • Criminal cases, detention
  • Travel to the client at any time
Saule Tleubayeva — Advocate for family cases

Saule Tleubayeva

Advocate for family cases

Dissolution of marriage, determination of the child's place of residence and contact arrangements, alimony, division of the spouses' common property.

  • 16 years of advocacy practice
  • Disputes over children and division of property
  • Work with guardianship authorities
Arman Doszhanov — Advocate for civil cases

Arman Doszhanov

Advocate for civil cases

Representation in court in contractual, housing, land and inheritance disputes, appeal and cassation.

  • 12 years of advocacy practice
  • Courts of all instances
  • Advocate's requests and expert examinations
Dinara Yerzhanova — Advocate for economic and administrative cases

Dinara Yerzhanova

Advocate for economic and administrative cases

Defence of businesses and executives: tax and customs cases, searches and seizures, disputes with state bodies under the Administrative Procedural Code.

  • 15 years of advocacy practice
  • Economic cases, inspections
  • Support during searches and seizures
Assel Kurmanova — Lawyer for civil cases

Assel Kurmanova

Lawyer for civil cases

Prepares statements of claim, pre-action claims and calculations for the court case, gathers evidence and handles correspondence with government bodies.

  • 14 years of practice
  • Documents for the court case
  • Pre-action procedure and claims
Gulnara Abisheva — Lawyer for family and social matters

Gulnara Abisheva

Lawyer for family and social matters

Maintenance and property division agreements, consents for a child to travel abroad, documents for guardianship authorities and for court.

  • 9 years of practice
  • Family agreements
  • Work with guardianship authorities

Practice

Recent case stories from our lawyers in Almaty

Details have been changed and anonymised: the content of the case is protected by professional privilege.

Adjustment of customs value

Customs recalculated the value of a furniture consignment and assessed an additional 23 million in charges

Situation
An LLP imported a consignment of office furniture from China. During a post-clearance audit, the state revenue authority considered the declared value understated, compared it with the prices of other importers, and issued a decision adjusting the customs value. An additional 23 million tenge in duty and VAT, plus penalty, was assessed for payment.
What we did
The lawyer gathered evidence of the transaction price: the contract with specification, invoices, bank statements confirming payment, the manufacturer's price list, and correspondence about a volume discount. He showed that the comparison had been made with furniture of a different class and made from different materials, and that the authority had not explained why it departed from the transaction value method. The complaint was filed with the higher authority within the deadline.
Outcome
The adjustment decision was cancelled through the pre-trial procedure, and the additional charges were withdrawn in full. Restrictions on the company's accounts were lifted a week after the decision on the complaint.
HS code classification

LED modules were reclassified as finished light fittings

Situation
An electronics importer had been importing LED modules under a components code for three years. After an audit, customs decided these were finished light fittings subject to a higher duty rate and assessed an additional 14.6 million tenge for all deliveries in that period.
What we did
The lawyer requested technical documentation and diagrams from the manufacturer and arranged an independent commodity expert report: the modules have no housing, diffuser or mounting, and do not work without further assembly. The position was built on the General Rules for the Interpretation of the HS, and after the complaint was rejected, a claim was filed with the administrative court.
Outcome
The court found the classification decision unlawful, and the additional assessment of 14.6 million tenge was cancelled. For new deliveries the company obtained an advance classification ruling, and the issue has not arisen since.
Violation of customs rules

A carrier was accused of false declaration because of the sender's error in the invoice

Situation
The carrier was transporting a consolidated cargo, and at the post it emerged that the number of packages in one item did not match the invoice. Administrative offence reports were drawn up against the driver and the carrier company, and the goods were placed in a temporary storage warehouse.
What we did
The lawyer showed that the carrier could not check the contents of the sealed packages, and that the discrepancy arose through the fault of the sender, who acknowledged the error in writing. He submitted the CMR, the packing list and the opening report, and applied to terminate the proceedings against the carrier and the driver.
Outcome
The proceedings were terminated for absence of fault. The declarant amended the declaration, and the cargo was released nine days after detention.
Evasion of payments

The head of an LLP was suspected of evading customs payments

Situation
Based on the inspection materials, a pre-trial investigation was launched against the head of an LLP: according to the investigation, through a chain of intermediaries the company understated the value of imported equipment, and the unpaid payments reached a large amount. The head was summoned for questioning as a suspect.
What we did
The lawyer joined the case before the first questioning, and the client gave testimony only after reviewing the materials. The defence filed a motion for an economic expert examination with questions on the market value of the equipment and submitted documents confirming payment directly to the manufacturer. In parallel, they challenged the decision on the customs value adjustment on which the suspicion was based.
Outcome
The administrative court cancelled the adjustment, and the calculation of damages lost its basis. The pre-trial investigation was terminated for absence of the elements of a criminal offence, and the seizures on the property were lifted.
Import of a car

A car from Germany was not released due to a dispute over its value and date of manufacture

Situation
The client bought a car in Germany and imported it into Kazakhstan. Customs doubted the declared value and date of manufacture, requested additional documents and did not release the car, which stood at the temporary storage site for a week with daily charges.
What we did
The lawyer obtained from the seller a sale and purchase agreement with bank confirmation of payment, and from the manufacturer a certificate of the date of manufacture by VIN, and arranged for the translation of the documents. At the same time, an application was filed for release under security for payment of the difference in duties, in order to stop the storage costs.
Outcome
The car was released under security on the third day. After checking the documents, customs agreed with the declared value, and the security was returned to the client in full.
Trademark

A consignment of spare parts was detained on the application of the trademark holder

Situation
A distributor imported spare parts from Turkey under the brand of a Turkish manufacturer. The holder of another mark entered in the customs register of intellectual property objects considered the designation on the packaging confusingly similar, and the release of the goods worth 31 million tenge was suspended.
What we did
The lawyer obtained from the manufacturer a certificate for its own trademark and arranged a comparative study of the designations: different verbal elements, font and colour scheme. The position with the conclusion was sent to customs and to the right holder, stating that there were no grounds for a claim.
Outcome
The right holder did not apply to court within the established period, the suspension of release ended, and the goods were released. The distributor received a written position that covers the following consignments.
Refund of duty

The importer was refunded duty paid without applying a tariff preference

Situation
The company imported textiles from Vietnam, with which the EAEU has a free trade agreement, but the broker did not declare the certificates of origin during customs declaration, and the duty was paid at the full rate. Over a year, the overpayment amounted to 8.4 million tenge.
What we did
The lawyer checked that the exporter had obtained the certificates in the form required by the agreement on time, and that the goods were supplied directly. Applications were prepared to amend the declarations and to refund the overpaid duty, with a calculation for each consignment.
Outcome
The state revenue authority refunded 7.9 million tenge. For two consignments the refund period had already expired — they were excluded at once so as not to delay consideration of the rest. The company's broker now declares the preference on every supply.
Extradition

A foreign national was detained in Almaty on a request for extradition for smuggling

Situation
A foreign entrepreneur who has lived in Almaty for several years was detained at the airport on a wanted notice from the country of his citizenship. There he was accused of smuggling in a case involving a company he had left two years before the disputed supplies. The prosecutor applied to the court for extradition arrest.
What we did
The lawyer was involved from the moment of detention and in the arrest hearing, and submitted documents confirming withdrawal from the company, a permanent place of residence and the absence of a risk of absconding. A position was sent to the Prosecutor General's Office: the client had no connection to the supplies, and for some of the episodes the limitation periods had expired.
Outcome
The court refused the extradition arrest, and the client remained at liberty until the decision on the request. The Prosecutor General's Office refused extradition, and the wanted notice on the territory of Kazakhstan was discontinued.

Useful information

Customs lawyer: disputes with customs in Kazakhstan

The cargo is sitting in a temporary storage warehouse, the declaration has been released, but a decision has arrived to adjust the customs value or classification. Every day of delay means costs to the carrier, penalties under the contract and the risk of disrupting the delivery. At this stage a mistake costs the most: a decision signed without analysis or hasty agreement to the new value closes off the possibility of a dispute in future.

Customs work requires not only knowledge of procedures but also the ability to work with supply documents, invoices, and the transport and commercial terms of the transaction. The wrong tactic — agreeing and paying extra to release the goods faster — often means that during a post-release audit the same arguments no longer work. Below is what a customs lawyer does at each stage of a dispute.

Customs lawyer or defence lawyer for customs cases: who is needed in a dispute

While a dispute with customs runs along the administrative line — adjustment of value, classification, post-release audit — a customs lawyer and a defence lawyer for customs cases do the same work: prepare the position, gather documents, write the complaint, go to court. The distinction appears when the case moves into criminal territory: in Kazakhstan an investigation does not begin with 'initiating a case' but with registering information in the Unified Register of Pre-Trial Investigations. Here the defence is conducted by a defence lawyer: their authority is confirmed by an order, and the licence and membership of the bar association give access to the case file and investigative actions.

So the choice depends on the stage. At the stage of an audit and a pre-trial complaint, experience in customs law matters more than status, but in court the company's interests are represented by a defence lawyer, a legal consultant of the chamber or an in-house employee — the court will not admit an outside lawyer without that status to the case. If it is a matter of smuggling or evasion of payments, customs defence lawyers get involved from day one — before the first interrogation and before you give any explanations.

  • Administrative dispute — adjustment, classification, audit: both a lawyer and a defence lawyer can act.
  • Criminal case — the defence is conducted by a defence lawyer, authority confirmed by an order.
  • The earlier a customs lawyer joins the case, the fewer mistakes in the testimony.

Customs law lawyer and defence lawyer for customs cases: which rules apply

Customs disputes in Kazakhstan are dealt with at two levels. Since 1 January 2018 the EAEU Customs Code has been in force — it sets the general rules for the whole union: release of goods, customs value, classification, customs procedures. Domestically, the Code of the Republic of Kazakhstan 'On Customs Regulation in the Republic of Kazakhstan' is added to it — it specifies procedures, powers and the appeal procedure. A customs law lawyer works at the intersection of these two documents, so it is important to determine precisely which level of regulation applies to the disputed issue: in administrative proceedings the court reviews the lawfulness of the decision on the merits and is not bound by the parties' arguments, but the wrong level of regulation destroys the position itself.

Practical context: customs functions are performed by the state revenue bodies, headed by the State Revenue Committee of the Ministry of Finance of the Republic of Kazakhstan. It is its territorial divisions that adopt decisions on adjustment of value, change the HS code, conduct post-release audits and draw up protocols. When administrative or criminal liability becomes the subject — confiscation, additional assessment, a smuggling case — the time limits, the burden of proof and the scope of possible arguments change, and what is missed at the first stage can almost never be corrected later.

  • EAEU: general rules on release, value, classification
  • Code of the Republic of Kazakhstan: national procedures and appeals
  • State revenue bodies adopt decisions and protocols
  • Administrative liability — proceedings and fines
  • Criminal liability — smuggling and evasion

Broker, consultant and customs dispute lawyer: who does what

Roles in a customs dispute: the broker declares, selects the HS code, responds to customs requests during release. Before a complaint, the consultant checks the invoice, contract and documents and assesses the prospects of the dispute.

A defence lawyer gets involved when declaration has grown into a dispute: adjustment of value or classification, post-release audit, protocol, smuggling case. Prepares the complaint, conducts the case in court, builds the defence. In Almaty it is important to gather the documents of the importer, exporter or carrier into a single position in good time.

Schematically it looks like this:

Declaration and release: broker or representative.

Selecting the code and preparing the position on value: a consultant with customs experience.

Responding to post-clearance audit enquiries: a consultant together with an advocate.

Appealing the decision and defending in court: an advocate specialising in customs cases.

Who does what in a customs dispute
Role Task Who handles it
Broker or customs representative Filing the declaration, selecting the code, responding to formal enquiries Declaration specialist
Customs consultant Reviewing documents, assessing the prospects of the dispute Lawyer specialising in customs law
Advocate Complaint, court, defence in administrative and criminal proceedings Advocate specialising in customs cases
Carrier Documents on the route and the cargo, confirmation of delivery Logistics specialist or representative

A broker and a consultant do not replace an advocate in court, and an advocate does not file the declaration instead of the broker: the tasks do not overlap.

Lawyer specialising in customs disputes and advocate specialising in customs cases: customs value adjustment

If customs has issued a decision on adjusting the customs value, the dispute turns on the method of determining value. The primary method is the transaction value of the imported goods: the price actually paid or payable, plus the additional charges listed in the EAEU Customs Code. Only if that method cannot be applied is the authority obliged to move sequentially to other methods, and each subsequent one is applied only where the previous one cannot be used; the exception is the deductive and computed value methods, which may be swapped at the declarant's request.

A lawyer specialising in customs disputes checks which documents confirm the declared price and where the authority breached the procedure. As a rule, the price is confirmed by the contract with annexes and specifications, the invoice and packing list, payment documents and a bank statement, transport and insurance documents, price lists and the export declaration. The most costly mistakes are where the adjustment decision is based on an incomplete audit, arbitrary selection of sources, or a move to the fallback method without justifying why the previous methods cannot be applied.

Classification under the HS code: how an advocate specialising in customs cases defends the goods code

A dispute over the HS code is a dispute over the rate and over a non-tariff regulation measure. If customs has changed the code, the rate may rise and the goods may fall under prohibitions or licensing; the declarant is issued an additional assessment and an adjustment decision. An advocate specialising in customs cases works through the chain: the description of the goods in the invoice, the packaging, composition, purpose, technical documentation, photographs and samples, and then applies the General Interpretative Rules of the HS: the code is determined by the wording of the headings together with the notes to the sections and chapters, while the explanatory notes are merely supporting material that does not itself change the code.

The key defence tool is a preliminary classification decision obtained before filing the declaration: it removes the dispute for the future. If a decision has already been issued against the declarant, expert examination comes into play: customs, commodity, technological, sometimes chemical. A customs lawyer formulates the questions for the expert, checks their competence and the samples, files a challenge and disputes conclusions that are not based on examination. What is important to preserve at this stage:

  • technical documentation and manufacturer's instructions with translation
  • photos and videos of the goods, packaging, marking
  • samples and sampling reports
  • correspondence with the supplier and the broker about the code
  • previously issued preliminary decisions on similar goods

Post-release verification: how a customs lawyer responds to requests

Customs control after release is possible within three years from the day the goods ceased to be under customs control: the authority may request documents, order a desk audit or visit the foreign trade participant. The released goods are checked, but the outcome is additional assessment of payments, adjustment, a protocol.

Certificates of origin, invoices, price lists, transport and freight forwarding documents, payment orders, bank statements, correspondence with the counterparty and previous declarations are needed. Without primary documents, objections do not work.

The lawyer examines the basis of the request, checks it against the transaction documents and prepares a reasoned response within the deadline. Objections with calculations and references are filed against the audit report. What is worth preparing:

  • Find the full package for the disputed shipment before the response deadline expires: invoice, packing list, CMR, contract, specification
  • Check that the request concerns this particular declaration and does not duplicate documents already submitted
  • Send the response or objections in writing, with an inventory of attachments and acknowledgement of receipt
  • Keep copies: in the administrative court they will form the basis of the position

Complaint and administrative court: how a customs lawyer appeals a decision

After the customs decision, the lawyer files a complaint: under the APC it is submitted to the authority that adopted the decision, and it is considered by the superior state revenue authority; if the complaint is not upheld, a claim is filed in the administrative court. The deadline for the complaint runs from the day the adopted decision became known, and the deadline for the claim runs from the day the decision on the complaint was served. Missing it complicates the challenge.

In administrative proceedings, it is the customs authority, not the importer, that must prove the lawfulness of the decision. The complaint and the claim are accompanied by the declaration, invoice, contract, transport and commercial documents, correspondence. It is convenient to keep the list of documents in front of you.

  • The customs decision and the acknowledgement of service — we record the date.
  • Complaint through the authority that adopted the decision to the superior state revenue authority — mandatory before court.
  • Claim to the specialised interdistrict administrative court.
  • Package of documents on the shipment and correspondence with the broker.
  • Enforcement of the decision is suspended by the filing of the complaint itself — no separate motion is needed.
Appeal: two levels
Stage Where we file Who proves lawfulness What the outcome is
Departmental Through the body that made the decision — to a higher body Customs authority Cancellation or amendment of the decision
Judicial Specialized Interdistrict Administrative Court Customs authority Court decision on lawfulness
Time limits From the day the decision became known The applicant monitors the deadline Missing it — risk of refusal
Outcome Both levels can be pursued The court reviews the authority Return to release or recalculation

A complaint is filed first, then a claim if the complaint is not satisfied; each stage has its own deadline.

Violation of customs rules: defence by a lawyer in customs cases

Violation of customs rules most often involves non-declaration or inaccurate declaration: the wrong HS code in the declaration, undervalued goods, a good or part of it not declared. A separate category is breach of procedural deadlines: goods not placed under a procedure on time, a transit operation not completed, reports not submitted. For each offence, a lawyer in customs cases examines whether there is fault on the part of the declarant or carrier, and how this affects liability.

The most costly mistake is to accept the decision and pay without assessing the prospects of the dispute: the goods then leave at an inflated value or under the wrong code, and overpaid duties are harder to recover.

  • Non-declaration: goods not declared or declared only in part
  • Inaccurate declaration: HS code, value, country of origin
  • Breach of deadlines: procedure, transit, reporting
  • Fault of the carrier and the declarant: who is responsible for the information in the declaration
  • The fate of the goods: release, detention, return

Smuggling and evasion of payments: a customs lawyer from day one

A criminal case on the customs line begins where intent is visible behind an administrative offence: false declaration with understatement of payments on a large scale, forged invoices and certificates, splitting of a shipment, import of goods outside checkpoints. Once the information is entered in the Unified Register of Pre-trial Investigations, adjustment of value ceases to be a dispute about figures: the investigator reads the discrepancy as a means of evading payments. At that point a customs lawyer is needed before the first interrogation.

Defence counsel enters the case from the moment of the actual detention of the carrier or the director of the LLP, or from the moment the person is recognised as a suspect. Until then, one must not sign explanations, give testimony or "clarify" a submitted declaration: such clarifications turn into ready-made evidence. What is worth gathering immediately:

  • The declaration, invoice, contract and the manufacturer's price lists with translation.
  • Correspondence with the supplier and the broker about the price and the commodity code.
  • Payment documents confirming the actual payment.
  • Documents on the technical error: adjustments, refunds, reconciliation statements.

Detained goods: release under security and lifting of seizure

If customs has suspended release, it is important to quickly establish the ground: an additional value check, the register of intellectual property objects, or a seizure. The procedure and the time limits depend on this. In an additional value check, release is possible under security for payment of duties — the cargo can be collected without waiting for the check to end. A customs lawyer verifies the lawfulness of the security requirement and prepares the documents for release.

Where release is suspended because of the register of intellectual property objects, customs notifies the right holder. The lawfulness of the import must be confirmed within a short period, or the actions of customs must be challenged. In the case of a seizure, a customs lawyer establishes the ground and seeks the lifting of the measures. If the seizure is within an administrative or criminal case, the defence is built taking into account the procedural status.

What most often needs to be prepared in such a situation:

  • documents confirming the declared customs value
  • calculation and payment of security for the duties
  • evidence of lawful import in a dispute with the right holder
  • an application to lift the seizure with supporting evidence attached
  • a power of attorney and the representative's documents for dealing with customs

Refund of overpaid duties with a customs lawyer

Overpayment arises from an unapplied preference, an incorrect HS code or a cancelled customs decision. The most costly mistakes are to miss the deadline for the application and to fail to keep the documents confirming the right to a refund. A customs lawyer helps to gather the evidence and recover the money without new disputes.

The application is filed with the customs authority within the period established by law. Missing the deadline is an independent ground for refusal, so it is counted from the date of payment or the entry into force of the decision. What will be needed:

  • payment documents for customs duties, penalties and interest;
  • the declaration and adjustments (DT, KDT, classification decision);
  • documents on preferences: certificate of origin, invoice, contract;
  • a customs or court decision cancelling the assessment;
  • an application for a refund with a calculation of the overpayment.

Import from EAEU countries: a customs lawyer or a tax lawyer

When goods of the Union are imported from EAEU countries, there is no customs declaration: a goods declaration is not submitted and no release is carried out. But customs issues do not disappear — the dispute shifts into the tax plane. Import VAT is paid to the budget, and an application for the import of goods and payment of indirect taxes and an indirect tax declaration are submitted to the tax authority — it is around these forms, the rate and the deadlines that disputes arise.

A separate story is goods of third countries coming to Kazakhstan through another state of the union. The border within the EAEU is open, but origin, status and the completeness of payment of indirect taxes are checked, and here a customs lawyer is needed no less than in ordinary import. If you are not sure where to take your claim — to customs or to the tax authorities — a lawyer in customs and tax law will draw the line on the documents: under which procedure the goods were imported, who was required to declare what, and which authority issued the claim. A mistake in choosing the addressee of the complaint is costly: deadlines run out, and the decision enters into force.

  • import from the EAEU — an application to the tax authorities, not a declaration
  • goods of third countries through the union — verification of origin and status
  • a VAT dispute on import — a separate line of defence
  • the wrong addressee of the complaint — a missed deadline

Extradition lawyer: when a customs case becomes international

When a dispute with customs stops being a dispute about a code or value and turns into a question of freedom, an extradition lawyer steps in. This happens if a foreign state has opened a criminal prosecution and sent Kazakhstan a request for extradition. After detention, a court may authorise extradition arrest, and from then on it is not the fate of the goods that is decided, but the question of extradition itself.

The decision on extradition is taken by the Prosecutor General's Office, and it can be appealed in court. Under the Constitution, a citizen of Kazakhstan is not extradited to a foreign state unless otherwise provided by an international treaty. Grounds for refusal include the political nature of the prosecution, the risk of torture and the existence of citizenship status; an extradition lawyer also checks for procedural violations during the arrest.

  • The political or discriminatory nature of the prosecution.
  • The risk of torture and inhuman treatment.
  • The detained person holds Kazakhstani citizenship.
  • Procedural violations during extradition arrest.

Online consultation on customs matters: what to send to a customs lawyer

An online consultation on customs matters starts with documents, not with a retelling. Send to WhatsApp the customs decision or notification, the goods declaration, the invoice, the contract, transport and commercial documents, and for vehicles — the sale and purchase agreement, the seller's documents and confirmation of payment. Do not delete your correspondence with the broker: it shows who submitted the information and on what basis.

A consultation with a customs lawyer differs from an answer by an online customs consultant in that it is built on an analysis of your declaration, decision and deadlines. A consultation with a customs lawyer is not limited to a general rule: the lawyer checks the HS code, the value and the documents, finds the error and says what to challenge and how to prove it. If the documents are clean, you will hear that too — and will not waste time on a dispute.

  • a decision on adjustment or classification;
  • the goods declaration with all sheets;
  • the invoice, contract, specification;
  • transport and payment documents.

Cost of services of a lawyer in customs cases

The cost of services of a lawyer in customs cases is not fixed: it is made up of the volume of work, which depends on the stage of the dispute and the number of episodes. While customs has only sent a request, the effort is one thing, but if proceedings for an administrative offence or a pre-trial investigation have already begun and the goods are detained — quite another.

The price is also affected by what exactly needs to be done: prepare objections to an adjustment of value or classification under the HS code, challenge a customs decision, recover overpaid payments, lift a seizure from the cargo or defend in a case of violation of customs rules. Expert examinations, translations and travel are counted separately — these are external expenses, not the fee. To understand the order of the figures, the lawyer, after an online consultation on customs matters, gives an estimate and explains what it is made up of.

  • Volume and complexity of the dispute: adjustment, classification, post-release audit.
  • Stage: customs enquiry, appeal, administrative court, criminal case.
  • Number of consignments and episodes in the case.
  • Urgency: detained goods, carrier downtime, securing release.
  • External costs: expert examination, translation of documents, travel by the lawyer.

In a customs dispute, the one who wins is the one who keeps the supply documents and does not sign the customs decisions before they have been legally analysed. Quick release by agreeing to an adjustment is almost always more expensive than a timely dispute.

Reviews

Client reviews of the lawyer on customs cases

4.9
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2GIS
4.9  · 156
Zoon
4.7  · 41
Nurzhan S., Director of an LLP

Customs recalculated the value of the consignment and assessed more than twenty million in additional charges. The decision was overturned on appeal, it never even reached court. Special thanks for the speed — the deadline was almost up.

Service: Customs lawyer in Almaty

Yelena P.

Біз модуль әкелдік, бірақ кеден оларды шам деп жазып қойды. Тауар бағасы күрт өсіп кетті, ешкім түсіндіре алмады. Сол кезде Сауле хабарласып, құжаттарды ретке келтіруге көмектесті. Сотқа дейін бірге дайындалдық, әр қадамды түсіндіріп отырды. Әкімшілік сотта жеңіске жеттік және болашаққа алдын ала шешім алдық. Рахмет, жұмыстарыңызға сәттілік!

Service: Customs lawyer in Almaty

Azamat T.

The cargo was held at the post because of a discrepancy in the invoice. The protocol on the driver was terminated, the vehicle was released.

Service: Customs lawyer in Almaty

Olga K.

thank you, everything was done quickly, I didn't even expect it to happen so fast. before this I went to others, but there they only talked and did nothing. here they took the documents right away and in a couple of days there was already a result. very satisfied, I'll recommend to friends

Service: Customs lawyer in Almaty

Company response

We are glad we could help you quickly. Thank you for the review, do get in touch if you need anything.

Timur B.

Германиядан көлік әкелдім, кеден бағасына сенбеді, құжаттарды қайта-қайта сұрай берді. Осы мәселемен бірнеше күн әуре болып, ақырында маманға жүгінуге бел будым. Үш күннің ішінде көлікті қамтамасыз ету арқылы шығарып берді, кейін қамтамасыз етуді толығымен қайтарып алдық. Тұрақта тұрған уақытта айтарлықтай үнемдедім, әйтпесе күнделікті төлем көп болатын. Көмектері үшін рақмет

Service: Customs lawyer in Almaty

Zhandos M.

Кеденнен декларация бойынша түсініксіздік шығып, қалай әрекет етуді білмей дал болдым, сондықтан кеңес алуға бел будым. Онлайн кеңес өте көмектесті, кешке декларацияны ватсапқа жібердім, таңертең не істеу керектігі туралы жауап келді

Service: Customs lawyer in Almaty

Irina L.

They challenged the correction but it took almost five months together with the court. At first it was hard to understand what was happening but they explained everything to me. The money was returned, even though it took long. Thank you for the work, although I wish it had been faster. Still, they saw the case through to the end

Service: Customs lawyer in Almaty

Serik A.

A post-release audit covering three years of supplies. The lawyer was with us on every request, and most of the amounts were removed on our objections.

Service: Customs lawyer in Almaty

Dina Zh.

Брокер ұмытып кеткен шығу тегі сертификаты бойынша пошлинаны қайтарып берді. Барлығын емес, екі партия бойынша мерзім өтіп кеткен, бірақ бұл туралы бірден ескертті

Service: Customs lawyer in Almaty

Company response

Thank you for the review. Indeed, for some of the consignments the deadlines had already expired, so not everything was refunded, but we warned you about that straight away.

Alexey V.

Кеден бойынша дауласып жүрген ісім болатын, сондықтан кеңес алуға келдім. Динара бәрін анық түсіндірді, бірақ жауапты біраз күтуге тура келді, сонымен қатар бір құжатты қайта әкелуді сұрады. Жалпы нәтижесі жақсы болды, көңілім толды

Service: Customs lawyer in Almaty

Gaukhar Ye.

Күйеуімді төлемдерден жалтару туралы іс бойынша жауап алуға шақырды, біз бұл хабарды естігенде қатты қорықтық. Түнгі ұйқымыз қашты, қайда барып, кімге сенерімізді білмедік. Таныстарымыз арқылы осы жерге келдік, адвокат бірінші күннен бастап іске араласты. Ол әр қадамымызды түсіндіріп отырды, бізге өзіне сенімді болуға көмектесті. Тергеу барысында көптеген сұрақтарға жауап беруге тура келді, бірақ біз жалғыз емес екенімізді сезіндік. Сот отырыстарында адвокат өз ісін нақты білетінін көрсетті. Нәтижесінде іс тоқтатылды, біз қатты қуандық. Әрине нервтерімізді көп жұмсадық, бірақ нәтижесіне ризамыз. Осындай қиын сәтте көмектескені үшін рақмет

Service: Customs lawyer in Almaty

Murat K.

Қосалқы бөлшектерімізді тауар белгісінің иесінің арызы бойынша ұстап қойды, қайдан келгенін де түсінбедік. Бұл жағдайда өзіміз әрекет ете алмайтынымызды біліп, кеден істері бойынша маманға жүгіндік. Тауарды шығарып берді, бізге енді ешқандай талап жоқ

Service: Customs lawyer in Almaty

Svetlana R.

A good customs lawyer, she explained the difference between a broker and a lawyer and why a broker won't write a complaint.

Service: Customs lawyer in Almaty

Bauyrzhan N.

I was fined for violating the temporary import deadline, I was in a big hurry and forgot about the deadline. Saule helped and got the fine reduced to the minimum amount. Thank you

Service: Customs lawyer in Almaty

Company response

Thank you for your review. We are glad we were able to help reduce the fine.

Andrey Sh.

Our company is involved in imports, and one day customs issued a large additional assessment for us. We used to work with a broker, but we realised his qualifications were not enough. We understood that a professional lawyer was needed for this matter. We came here through an acquaintance. At first the cost seemed higher than a broker's, but we understood that this is a completely different kind of work. They checked every document and gathered the evidence. We went all the way to court, but in the end we got the additional assessment removed entirely. Our costs were recovered several times over. Thanks to their specialists

Service: Customs lawyer in Almaty

Ainur D.

There was confusion over VAT on goods brought from Russia, Dinara helped and determined that this issue related to tax, not customs. She got it corrected without a fine

Service: Customs lawyer in Almaty

Rustam Y.

Since our head office is located abroad, we were looking for a specialist who could explain customs matters in English. Here all the documents were explained in English, our head office understood everything. Recommend

Service: Customs lawyer in Almaty

Company response

Thank you for your feedback. We are glad we could assist you and your head office with the customs matters. Feel free to reach out again.

Lyudmila O.

We agreed the TN VED code for the equipment in advance through a preliminary decision, and there were no surprises at the border. But we had to wait a little for the answer, we had to resubmit one document. Overall we are satisfied with the result

Service: Customs lawyer in Almaty

Yerzhan T.

They refused extradition detention, said they wouldn't hand him over either. I don't know what would have happened without the lawyer

Service: Customs lawyer in Almaty

Company response

Thank you for sharing. We are glad everything ended well.

Natalya B.

There was confusion over my customs case and I was at a loss, not knowing where to go. My acquaintances recommended this company. When I came, Saule listened to me carefully. She gave clear answers to every question I had. She gathered all the documents to prepare the complaint. Within two days the complaint was ready. I am satisfied with her work, she helped quickly and precisely. Thank you

Service: Customs lawyer in Almaty

Dauren A.

Our goods were confiscated under an administrative case, and I was running around not knowing where to start. Arman helped, the case was terminated, and we got the goods back from the warehouse

Service: Customs lawyer in Almaty

Viktoriya Z.

A customs inspection suddenly arrived and started asking for our accounting records and documents. We were not ready for this and were very confused. Dinara came immediately and took everything into her own hands. She spoke to the inspectors herself, and all we had to do was provide the necessary documents. During the inspection many questions were asked, but Dinara answered them calmly. She told us to stay calm too and explained everything as it went. When the inspection ended, no serious fine was imposed. Thanks to her professionalism and composure, we got through this period easily. Thank you

Service: Customs lawyer in Almaty

Company response

Thank you for your review. We are glad we were able to help you get through the inspection calmly and without serious consequences.

FAQ

How does a customs lawyer differ from a customs broker?

A broker — a customs representative — files the declaration and clears the goods. A lawyer specialising in customs disputes steps in when you disagree with a decision of the authority: appeals, inspections, court, administrative and criminal cases.

Can I get advice on customs matters online?

Yes. Send your declaration, contract, invoice and the decision or notification of the authority to WhatsApp — we do an initial review of the case based on the documents, without a visit to the office.

Customs adjusted the value — pay or dispute?

If the documents confirm the transaction price, the decision can be challenged. To avoid accumulating penalties and having accounts restricted, it is sometimes more advantageous to pay and then seek a refund — we decide this based on the amount and the deadlines.

How long can customs inspect goods that have already been released?

Customs control after release is, as a rule, carried out within three years. That is why contracts, invoices and payment documents for supplies should be kept for at least this period.

How do I find out the correct HS code before import?

Apply to the state revenue authority for a preliminary classification decision. It is binding on customs when this goods item is imported and removes the dispute over the code in advance.

What to do if the cargo was detained at the post?

Establish the basis: an additional customs value check, a prohibition, a claim by the trademark holder, or a case that has been initiated. During a value check, goods can often be released against security for payment of duties.

When does a customs violation become a criminal case?

When it involves large-scale evasion of payments or the movement of prohibited items. A defence lawyer has the right to take part from the moment of detention or being declared a suspect — better before the first interrogation.

Can overpaid duty be refunded?

Yes, overpaid and excessively collected payments are refunded on application within the period established by law. A calculation and documents confirming the overpayment are required.

Do you need to go through customs when importing from Russia or Kyrgyzstan?

There is no customs clearance within the EAEU, but VAT on import is paid through the tax authorities by filing an application for the import of goods. Mistakes there lead to tax disputes, not customs disputes.

Will Kazakhstan extradite a person at the request of another country?

The decision on extradition is taken by the Prosecutor General's Office, and it can be appealed in court. A citizen of Kazakhstan is not extradited under the Constitution, unless otherwise provided by an international treaty, and there are grounds in law for refusing to extradite a foreigner.

How much do the services of a lawyer in customs cases cost?

It depends on the amount of additional assessments, the number of declarations and the stage of the dispute. Guidance figures are in the price list on this page; examinations and translations are quoted separately before work begins.

Contacts and maps

Where to find a customs lawyer in Almaty

Address
1 Abylai Khan Ave, Almaty
Appointments
at the office and by video call, visits around the city
Working hours
Mon–Sun: 10:00–19:00

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Tell us about your situation

The first consultation is free. If the matter can be resolved without court, we will say so directly.

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