Calculation of arrears
We obtain a court enforcement officer's order calculating the debt and check it. Errors in periods and unaccounted payments come up constantly.
We obtain the order calculating the arrears and check its arithmetic
We recover the penalty as a separate claim — that is separate money
We work with the court enforcement officer: requests, arrests, restrictions
We switch recovery to a fixed sum when the share does not work
We handle cases of holding the debtor liable for malicious evasion
Tell us from which month they stopped paying and what the enforcement officer has already done — we will tell you how much has accrued and what it can realistically be recovered from.
Message us on WhatsAppWe obtain a court enforcement officer's order calculating the debt and check it. Errors in periods and unaccounted payments come up constantly.
We calculate the penalty for each day and claim it in a separate action. Over several years it often exceeds the debt itself.
If alimony was never recovered at all, we seek maintenance for the past period where attempts to obtain it earlier are proven.
Requests to banks, revenue authorities and registers. "I don't work anywhere" is checked against information on accounts, transactions and property.
Travel ban, restriction of a special right, seizure of accounts and property. In practice, this is what makes people pay.
When official income is token, a share yields pennies. We convert recovery to a fixed sum through court.
If nothing happens in the enforcement proceedings for months, we appeal the inaction and push for real action.
In cases of prolonged non-payment, we prepare materials to hold the debtor administratively, and then criminally, liable.
The first consultation is free. If the matter can be resolved by applying to the enforcement officer without a lawyer, we will say so directly and explain the procedure.
Cost
Indicative prices. The exact amount is stated after reviewing the documents and is fixed in the contract.
| Service | What is included | Cost |
|---|---|---|
| Consultation | Review of documents and assessment of the debt amount | free of charge |
| Application for calculation of arrears | Preparation and filing with the enforcement officer | from 30,000 ₸ |
| Review and challenge of the calculation | Recalculation of periods and payments taken into account | from 45,000 ₸ |
| Claim for recovery of penalty | Calculation of penalty for the entire period of delay | from 70,000 ₸ |
| Recovery of maintenance for past period | Collection of evidence of applications and claim | from 90,000 ₸ |
| Conversion to a fixed sum | Claim with calculation of child-related expenses | from 90,000 ₸ |
| Support in enforcement proceedings | Requests, arrests, restrictions, monitoring | from 100,000 ₸ |
| Complaint against inaction of the enforcement officer | Preparation and support | from 50,000 ₸ |
| Search for the debtor's property | Requests and analysis of information | from 60,000 ₸ |
| Materials on holding to liability | Preparation and support of the application | from 80,000 ₸ |
| Representation in court | Full conduct of the case | from 130,000 ₸ |
| Full-service case | From calculating the debt to receiving the money | from 200,000 ₸ |
Prices are for reference only and do not constitute a public offer. Claims for the recovery of child maintenance are not subject to state duty.
You send the court decision or order, the enforcement officer's orders and a statement of receipts. That is enough for an assessment.
We obtain an order with the calculation. If there is no income, the debt is calculated based on the average wage.
We check the periods and the payments taken into account. Errors can go either way, and the order can be challenged.
We calculate the penalty for each day of delay separately from the principal debt. This is a standalone claim.
Requests to banks and registries, analysis of transactions and property. The absence of official employment does not prevent recovery.
Seizure of accounts, travel ban, restriction of special rights. This is usually the point at which the debtor gets in touch.
We file a claim for the penalty and, if necessary, for conversion to a fixed sum. Your presence is not required.
We monitor enforcement and receipts, and pursue full repayment of the debt rather than one-off payments.
Send the court decision and a statement of receipts — we will calculate the debt and the penalty and tell you what to recover them from.
Team
We handle a case from start to finish with the same team: you always know who is dealing with your matter and who to contact.
Practice
Details have been changed and anonymised: the content of the case is protected by professional privilege.
Useful information
You were receiving child maintenance under a court decision, an agreement or a writ of execution, and then payments became less frequent, smaller, or stopped altogether. The debt accumulates over months, and the debtor either has no official employment, hides income, or simply ignores the obligation. In such a situation it is important not to wait until the amount becomes very large, but to start the official procedure for calculating and enforcing recovery.
The mistake is that many recipients try to reach an agreement directly without documenting the debt, or go for years without approaching a court enforcement officer. Without a decision calculating the arrears, it is impossible to charge a penalty, restrict the debtor's departure or search for his property. Below are practical steps and typical mistakes that cost a maintenance recipient in Almaty the most.
A parent obliged to pay maintenance may stop transferring money or pay irregularly and incompletely. While you wait for the situation to resolve itself, the debt grows month after month, and the child does not receive the support due. At that point it is time to start recovery of maintenance arrears rather than limit yourself to verbal reminders.
If the payer misses payments for several months in a row, transfers half the amount, or stops transfers after changing jobs, the conversations alone do not fix the debt. Official recovery of child maintenance begins with the court enforcement officer calculating the arrears and recording it in writing.
The longer the pause drags on, the harder it is to confirm the periods of non-payment and find the debtor's income. It is worth applying for recovery of maintenance arrears as soon as a persistent irregularity appears, without waiting for the debt to accumulate over years.
Signs that it is time to move to the official procedure:
For deductions to become mandatory, a document must be submitted for enforcement: an enforcement order based on a court decision or a court order. A notarised agreement on the payment of alimony is not included in the list of enforcement documents, but it is submitted for enforcement and executed at the place of work on equal terms with them. Without such a document, the recovery of alimony cannot be started: the accountant at the debtor's place of work will not begin deductions, and the calculation of the debt by the court enforcement officer will not be made.
If no agreement is reached, the recovery of alimony is formalised through the courts. You will need an application, a marriage or divorce certificate, a child's birth certificate and information on the debtor's income and place of residence. The enforcement order, court order or notarised agreement is then submitted for enforcement.
Alimony arrears are calculated by the court enforcement officer — and this is the key document for everything that follows. It determines the period over which the debt accumulated and the amount: it is based on the amount established by the court decision or agreement, and on when the debtor actually stopped paying. If they paid partially or with delays, the enforcement officer reconciles the payments by date and applies them to earlier months — which is why the total rarely matches simply multiplying the monthly amount by the number of missed months.
It is irregular payments that most often confuse the calculation: money arrives for a month other than the one it was formally intended for, some transfers are made without a payment reference, and the debtor later claims they paid. That is why the result is worth checking before building further claims on it — otherwise an error will surface in a dispute and turn against the recipient. The calculation can be challenged if the period or amounts are determined incorrectly.
The payer's lack of official employment does not end their obligation to support the child and does not release them from the debt. If the debtor is not employed or conceals income, the court enforcement officer determines the arrears based on the average salary in the republic. This calculation is applied when the payer has no confirmed earnings or other income from which payments can be deducted.
To recover alimony for minor children, it is important for the recipient to confirm that the debtor genuinely has no official income. The court enforcement officer requests data on employment and income, and in their absence calculates the debt based on the average salary. In practice, this often forces the payer to find official employment or repay the accumulated arrears.
The court enforcement officer's calculation is not the final word. If the debtor conceals income and the debt amount is clearly understated, you have the right to challenge the order through the court. A lawyer for the recovery of alimony will check how the debt was calculated and prepare reasoned objections with a recalculation.
First file objections to the order with the court enforcement officer, and if they leave the calculation unchanged, appeal it in court. Attach to the application information on the debtor's income, data on their property, receipts for your payments and correspondence about irregular transfers.
Typical mistakes: missing the appeal deadline, lack of written evidence and attempting to challenge the calculation without your own recalculation. Check whether all periods and payments are taken into account, otherwise the court will dismiss the complaint.
The challenge goes through court under administrative proceedings. The following documents and certificates are required:
If alimony does not arrive for months, it is important to understand: for a debt arising through the payer's fault, the law provides for a penalty — one tenth of a per cent of the unpaid alimony for each day of delay, and a court has no right to reduce this amount. It is charged in addition to the principal debt, so every week of delay effectively increases the sum the debtor must return to the child. Recovery of alimony arrears is structured so that the penalty is added to the principal debt: the court enforcement officer determines the amount of the arrears, and the recipient files a claim for the penalty.
Criminal liability should be considered separately: under Article 139 of the Criminal Code, the very failure to comply with a court decision on the payment of child maintenance for more than three months is punishable, and there is no need to prove "maliciousness" separately. What matters is the fact and duration of non-payment, as well as the circumstances accompanying it: concealment of income and property, changing jobs without notifying the enforcement officer, ignoring summonses. Only the penalty and the criminal threat, brought home to the debtor through enforcement proceedings, genuinely change his behaviour.
If the other parent has stopped paying, the recipient is often held back by the question of costs: filing an application, gathering documents, paying the fee. In cases for the recovery of alimony, claimants are exempt from paying the state fee, so the court does not require any advance payments from the recipient when the application is filed. This applies both to the initial claim and to an application for the recovery of alimony arrears.
In practice this removes the main fear: starting the process does not have to begin with spending money. The state proceeds from the assumption that the claimant is protecting the interests of the child, not his or her own commercial interest. So the main effort worth making goes not into finding money for the fee, but into preparing the calculation, certificates and evidence of irregular payments. If the defendant files counterclaims or challenges the calculation, the procedure for paying on his applications is determined separately — this does not require any payments from the claimant.
Once the calculation of the debt is approved, enforcement of the alimony begins: the court enforcement officer — state or private — gains the right to measures that make the debtor feel the cost of evasion. Restrictions are not imposed immediately or "just in case": they are tied to the amount of the debt and the payer's behaviour.
The debtor is subject to a temporary ban on leaving the country, a ban on registration actions, and a search for property and income. Practice shows that it is these measures — not persuasion or phone calls — that most often push towards repayment, because they hit everyday plans: holidays, transactions with vehicles and real estate, accounts and earnings. The debtor starts looking for money when he realises that the restrictions remain in force until full settlement.
It happens that you have the enforcement document in your hands, the debtor is known, but the case is at a standstill: the search has not moved, the debtor is not being summoned, the arrears calculation has not been made. Formally, a private or state court enforcement officer is obliged to carry out enforcement actions, not to keep the document in a folder. If there is no movement for months, this is grounds for a complaint, not a reason to keep waiting.
Rulings, actions and inaction of the court enforcement officer are challenged by an administrative claim in a specialised administrative court; the law does not require mandatory recourse to a superior official, but a written application to the enforcement officer himself helps to record the inaction. Attach a copy of the enforcement document, the ruling on initiating enforcement proceedings and correspondence showing that no work is being done. In parallel, it is worth requesting in writing from the enforcement officer the ruling on calculating the arrears: without it neither the debt nor the penalty can be recovered, and it is precisely the absence of the calculation that most often stalls the recovery of alimony for minor children. If there is still no action after the complaint, contacting the prosecutor and repeated requests with acknowledgement of receipt help.
What to attach to the complaint:
a copy of the writ of execution or the alimony agreement
the ruling on initiating enforcement proceedings
copies of requests to the enforcement officer and his replies
documents on the debtor's income and place of residence, if you have them
correspondence showing that the search and summons are not being carried out
For the court enforcement officer to calculate the debt and the court to make a decision, a complete set of documents is needed. Some papers confirm the very right to alimony, others — the amount of the debt, and others show that the debtor pays irregularly or does not pay at all. Without this, the recovery of arrears on alimony drags on: the enforcement officer will not be able to calculate the debt, and registration actions and a travel ban under such proceedings are not triggered.
The key documents and what each of them proves are in the table.
| Document | Who prepares it | What it confirms |
|---|---|---|
| Writ of execution or agreement | Court, notary | The right to alimony and its amount |
| Order on calculation of debt | Court enforcement officer | The amount and period of arrears |
| Statement of the debtor's income | Employer, tax authority | Official earnings and deductions |
| Bank account statement | Bank | Other receipts of the debtor |
These documents form the basis of the calculation and make it possible to challenge an incorrect amount.
Even after a child turns 18, alimony debt does not disappear. If a parent paid too little, paid irregularly or stopped transferring money altogether, the arrears for previous periods remain with that parent, and recovery of alimony arrears can continue in respect of a recipient who is already an adult. The right to claim this money does not lapse automatically on the child's birthday.
Another limitation concerns the recovery of alimony arrears for past periods: alimony for the past is recovered for no more than three years before the date of application. There are two conditions here: the recipient took steps to obtain maintenance, and the obligated person evaded payment — as set out in paragraph 2 of Article 164 of the Code on Marriage (Matrimony) and Family. That is why any evidence of such attempts is valuable.
Practice shows that 68% of alimony debts can be closed without court if the other parent makes contact and is ready to discuss a payment schedule. This route is shorter and calmer for both sides: you do not spend time on hearings, and the child starts receiving money sooner.
The scheme is simple: first a written approach to the debtor reminding them of the debt, then negotiations and recording the arrangements. If the person avoids contact, the documents are prepared straight away for compulsory recovery of alimony arrears. What is worth preparing in advance:
| Situation | Action | Result |
|---|---|---|
| The debtor responds and pays | A debt repayment schedule is agreed | The debt is closed without court |
| Pays partially | The amounts and deadlines are recorded in writing | There is confirmation for the court enforcement officer |
| Ignores requests | The documents are sent to the court enforcement officer | Enforcement proceedings are initiated |
| Disputes the calculation | Details are requested from the court enforcement officer | The dispute is resolved on the documents |
Written agreements with the debtor are best kept: they will come in handy if he stops paying again.
The earlier the debt is recorded by a court enforcement officer's order, the easier it is to apply penalties and restrictive measures. Until the debt is officially calculated, it remains only your verbal claim.
Reviews
For six years I got pennies from time to time. It turned out that a penalty was also due for the delay, which nobody had told me about. They recovered almost three million on top.
Service: Recovering child support arrears in Almaty
My ex says he's not working, but he bought himself a flat. The lawyers found both the accounts and the transactions, and after the arrest he paid everything within a month. So there you go
Service: Recovering child support arrears in Almaty
Thank you for the review, Madina! We're glad the matter was resolved so quickly. If you need help with further payments, get in touch.
Thank you so much, Gulnara was in touch the whole time and explained what to do. I'd already thought it was all hopeless, but no. Thank you
Service: Recovering child support arrears in Almaty
Thank you for the kind words, Gulzat! We'll be sure to pass them on to Gulnara. Get in touch if any questions come up.
For four years I didn't dare go to court, I kept trusting him. The child support coming in was just pennies a month, and I was carrying the whole load on my own, so I decided to look for help. An acquaintance told me to try this place, so I came. They explained everything properly: if there's correspondence, that is, if the letters I wrote asking for money are kept, then you can recover up to three years back. All my correspondence was kept, so I was overjoyed. And so we recovered it, now everything is fine.
Service: Recovering child support arrears in Almaty
For two years the enforcement officer did nothing, just kept writing papers, and I was exhausted. In the end Aigerim helped and wrote a complaint. A month later a ban on travelling abroad was imposed. After that the money started coming in. Thank you, things are better now
Service: Recovering child support arrears in Almaty
my ex-husband was hiding and not paying child support for my son, so I was looking for a lawyer. they explained everything calmly, I never had to ask again. Viktor helped with the paperwork and constantly kept in touch. they work well, everything is clear. I'm satisfied
Service: Recovering child support arrears in Almaty
He's registered on the minimum wage but he's actually in the haulage business, he was paying twelve thousand. We gathered evidence of his real income and got it switched to a fixed amount, now it's six times more. Thank you
Service: Recovering child support arrears in Almaty
Thank you for the review, Zhanna! Good that we managed to confirm the real income. If you need anything, we're here.
The enforcement officer's calculation turned out to be understated by one and a half million, two periods were left out altogether. Good thing we checked instead of signing straight away.
Service: Recovering child support arrears in Almaty
I came to find out what to do, my ex-husband pays pennies and is constantly late. They replied the same day and went through the situation free of charge. They really helped me out
Service: Recovering child support arrears in Almaty
Thank you, Nurgul! We're glad we could help quickly. Get in touch any time.
My son turned 18 and the proceedings were closed, I thought everything was lost. I came with this question because I didn't know where to go next. They explained that the debt hadn't gone anywhere and that now he himself can claim it. They resumed the recovery and now the repayment is under way
Service: Recovering child support arrears in Almaty
The father went abroad and stopped paying altogether, I was left alone with two children. At first I thought I'd manage on my own, then I realised I couldn't, so I went looking for a lawyer. For a long time I couldn't find anyone, money was going out with nothing to show for it. Then I found these people and we started working. They found a share in a flat and banned any transactions. After a while the father turned up himself, when he wanted to sell. It turned out he couldn't do anything without our consent. Now he pays, thank God. I just wish I'd come earlier, I lost so much time
Service: Recovering child support arrears in Almaty
Thank you for the detailed review, Bakhyt! The main thing is that the process has moved forward and the payments are coming in. If you run into any difficulties, get in touch — we'll help.
I got in touch because my ex-husband stopped paying alimony and I didn't know what to do. Yerlan helped me sort out all the paperwork. Everything was done as promised, I recommend them. True, I had to bring in documents a couple of times and wait a bit for a reply, but the result is worth it
Service: Recovering child support arrears in Almaty
My ex offered me an instalment plan on the debt, and I almost agreed. Then Aigerim calculated everything together with the penalty, and it turned out his offer was less than half of what I was entitled to. We went to court and I don't regret it
Service: Recovering child support arrears in Almaty
I came to the lawyers when my ex-husband stopped paying altogether and went into hiding. At first it was hard, because he had nothing registered in his name. I waited a long time, almost a year. There were moments when I wanted to give up. But the lawyers didn't give up, they looked for options, they worked. After a year there was a result. Now my ex pays regularly and is gradually paying off the debt. I'm glad I didn't give up. Thank you very much for your patience and your work
Service: Recovering child support arrears in Almaty
We had an agreement drawn up by a notary with indexation. Now if he breaches it, it's straight to the court enforcement officer without court.
Service: Recovering child support arrears in Almaty
I got in touch with the lawyers when I was completely confused about alimony. My ex-husband worked unofficially and paid nothing. I didn't know where to turn or what to do. I came for a consultation and everything was explained to me. They helped me gather the documents and prepared the application. They worked calmly, without any stress. Gradually the case started moving. Now the money comes in, even if not straight away. I'm very grateful for the help and support
Service: Recovering child support arrears in Almaty
I got in touch when I'd already given up, for three years I couldn't achieve anything on my own. I came because my ex-husband was hiding his income and not paying. Asel helped me sort everything out. Within two months they calculated the debt, imposed arrests, and the money started coming in. I regret not coming earlier
Service: Recovering child support arrears in Almaty
I reached out because my ex-husband hadn't paid child support for a long time. they did everything normally, didn't drag out the deadlines. they took the documents quickly, explained what and how. there's a result, I'm satisfied
Service: Recovering child support arrears in Almaty
They told me honestly that it would take a long time because the debtor has nothing, they didn't promise me the moon. I had to wait for a reply and bring in documents a couple of times, but that's minor. In the end, through the restriction of his rights, he started moving himself
Service: Recovering child support arrears in Almaty
When my ex-husband stopped paying, at first I tried to sort everything out myself. Then I realised I couldn't manage and went looking for a lawyer. I got in touch because the debt had been piling up for several years. They worked thoroughly, every month they went through the statement, checked everything. They recovered five years of arrears plus the penalty. I'm very happy with the result. Thank you for your patience and attention to detail. Justice has finally been restored
Service: Recovering child support arrears in Almaty
I'm happy with the result, I got the money. Thank you for your work
Service: Recovering child support arrears in Almaty
Thank you for the review, Laura! We're glad everything worked out. Good luck to you and your loved ones!
FAQ
You need a court enforcement officer's order calculating the arrears. It is issued on the application of the claimant. Until then the debt is not legally fixed.
Yes. For periods without income the arrears are calculated on the basis of the average wage. The absence of work does not end the obligation and does not stop the debt from accumulating.
A penalty for each day of delay on each unpaid instalment. This is a separate claim: it is not accrued automatically and must be brought by a separate action.
For the preceding period within the established limits — if it is proven that you took steps to obtain maintenance and the debtor evaded it. The main evidence is written requests.
File written motions for specific actions with a mark confirming receipt, and if there is no result, a complaint about inaction. After a complaint the enforcement proceedings usually start to move.
No. The accumulated arrears remain, and the adult child is now entitled to claim them. Recovery resumes on application.
There is. Freezing accounts in Kazakhstan banks, a ban on registration actions with property and a travel ban all work, and the travel ban blocks free return and departure.
It is arguable, and you will have to prove it. Ask for the purpose of payment to be stated — otherwise the debtor will later call any transfers child support, including gifts and repayment of loans.
No. Claims for the recovery of child maintenance, including penalties, are not subject to state duty. The claim may be filed at your place of residence.
No. The rights end, but the obligation to maintain the child remains in full, including the accumulated arrears.
With a debtor who has property and accounts — two to three months until actual receipts. With a debtor who has no assets it is long-term support, and we say so honestly at the first consultation.
Contacts and maps
2GIS opens in a separate tab — the service does not allow embedding an organisation card.
Open in 2GISZoon opens in a separate tab: client reviews and ratings are there.
Open on ZoonThe first consultation is free. If the matter can be resolved without court, we will say so directly.