Pension lawyer in Almaty — we return lost years to your employment record

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A lawyer reviewing an employment record book and pension calculation with a client

We confirm employment record when the enterprise has been liquidated and the archive is lost
We appeal refusals to award a pension and demand recalculation of payments
We handle disputes over pension savings and preferential pensions
The first consultation is free, and pension claims usually have no state duty

Pension rights

We appeal refusals to award pensions and benefits

We confirm employment record through archives, documents and court

We check and challenge the calculation of an awarded pension

We handle disputes over an employer's mandatory pension contributions

We assist with preferential pensions and special working conditions

Send us your employment record book and the refusal — we will tell you which periods can be returned to your employment record and how to do it.

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12^years

in social matters

Pension award and recalculation, confirmation of employment record, refusals by the UAPF and the relevant departments.
130⁺

pension cases

Restoring employment record from archives, including unrecorded periods of work, challenging the calculation.
6^years

maximum employment record restored in a single case

Lost records and closed enterprises — the employment record is restored through archives and the court.
0^₸

initial consultation

We review the employment record certificate and the award decision and identify what was not taken into account.

Refusal to award a pension

Insufficient employment record on paper, disputed periods of work, errors in records. We examine the grounds for refusal and gather supporting evidence.

Confirmation of employment record

The enterprise has been liquidated, the archive is lost, stamps are illegible. We work with archival certificates, colleagues' documents and witness testimony.

Errors in the employment book

Incorrect dates, missing stamp, corrections without certification. We establish the fact of employment through the court.

Pension recalculation

We check the calculation of the awarded amount: whether all periods and earnings have been taken into account. The authority will not recalculate on its own, even if it made a mistake.

Preferential pension

Hazardous and special working conditions, work in certain industries: confirmation of the right to early award.

Pension contributions

The employer failed to pay mandatory contributions. Recovery and inclusion of the period in the employment record.

Accumulations and payments

Disputes over lump-sum payments, inheritance of pension accumulations, transfers between funds.

Survivor's pension

Award of payments to children and incapacitated family members, confirmation of dependency.

Send us the refusal — a pension lawyer will tell you which years can be recovered

The first consultation is free. If the refusal is justified and the service record genuinely cannot be confirmed, we will say so directly.

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Pension refused
Service record not counted
Amount understated

Cost

Prices for a lawyer's services on pension matters

Indicative prices. The exact amount is quoted after reviewing the employment record book and the refusal.

Service	What is included	Cost
Consultation on a pension matter	Review of the employment record book and the refusal	free of charge
Legal opinion	Written analysis of the service record and the grounds for refusal	from 30,000 ₸
Requests to archives	Preparation and sending of requests, handling of responses	from 40,000 ₸
Complaint against refusal	Appeal to a higher authority with justification	from 30,000 ₸
Establishing the fact of employment	Conducting the case in court with witnesses and archives	from 140,000 ₸
Appealing a refusal in court	Full support of the dispute through to a decision	from 150,000 ₸
Recalculation of an awarded pension	Checking the calculation, filing a claim and going to court	from 120,000 ₸
Dispute over pension savings	Inheritance, payments, transfers between funds	from 110,000 ₸

Prices are for reference only and do not constitute a public offer. In pension claims, the applicant is generally exempt from the state duty. Archive certificates are paid for separately.

Find out the cost for my case

How the case is handled lawyer for pension matters

Review of the refusal

We look at which periods were not accepted and for what reason. This determines all further work.

Checking the employment record book

Dates, stamps, corrections, sequence of entries. Formal defects are a frequent reason for refusal.

Requests to archives

State and departmental archives, successors of liquidated enterprises. More is found here than one would expect.

Search for witnesses

Former colleagues with surviving documents — a lawful means of confirming service.

Complaint to the authority

Sometimes a correctly drafted application with the found documents attached is enough.

Fixed-price agreement

The scope of work and the cost are set out in writing before the start.

Court

Establishing the fact of work and obliging the pension to be awarded. In such cases state duty is usually not charged.

Award and payment

We make sure the pension is awarded from the correct date and that all periods are taken into account.

Pension calculated lower than expected?

Send us the certificate of service and the decision on the award — we will check the calculation and find what has been missed.

Describe your situation

Team

Team of lawyers in Almaty

We handle a case from start to finish with the same team: you always know who is dealing with your matter and who to contact.

Asel Kurmanova

Lawyer for civil cases

Handles disputes over real estate, inheritance, contracts and transactions. Supports transactions from document review through to registration of title.

14 years of practice
Civil and housing disputes
Kazakh and Russian languages

Dmitry Kim

Lawyer for financial and motor vehicle disputes

Works with banks, insurers and debt collectors, handles recovery and bankruptcy cases, and defends drivers in administrative matters.

11 years of practice
Banks, insurers, motor vehicle disputes
Pre-trial settlement

Gulnara Abisheva

Lawyer for family and social matters

Handles divorces, division of property, alimony and disputes over children, as well as employment, pension and social issues.

9 years of practice
Family and employment disputes
Work with guardianship authorities

Yerlan Sagintayev

Lawyer for corporate law

Supports company transactions, arranges shares and corporate agreements, handles disputes between participants and reorganisation.

13 years of practice
Transactions, shares, corporate disputes
Support for investment rounds

Aigerim Nurlanova

Tax lawyer

Challenges notifications and inspection reports, handles tax disputes in court, supports inspections and recovers overpayments.

10 years of practice
Inspections and tax disputes
Working with the client's accounting records

Viktor Li

Construction and contract lawyer

Reviews contract agreements, estimates and acts, handles disputes over quality and scope of works, supports acceptance of facilities.

12 years of practice
Contracting, shared participation, acceptance
Working with construction expertise

Madina Ospanova

Intellectual property and IT lawyer

Protects copyright and trademarks, drafts contracts for IT teams and handles rights to products and code.

8 years of practice
Copyright, trademarks
Contracts for IT and studios

Sanzhar Ibraev

Bankruptcy and debt recovery lawyer

Handles bankruptcy and rehabilitation procedures, recovers receivables, defends directors against subsidiary liability.

15 years of practice
Bankruptcy, rehabilitation, debt recovery
S

Practice

Recent case stories from our lawyers in Almaty

Details have been changed and anonymised: the content of the case is protected by professional privilege.

Record of service

Four years of work were left out of the record of service because the enterprise was liquidated

Situation: When the pension was awarded, a period of work at a factory liquidated in the nineties was not taken into account. The documents had only been partly transferred to the archive, the stamp in the employment record book for those years was illegible, and the period simply fell out of the calculation — along with it, a noticeable part of the payment.
What we did: We sent requests to the regional archive and to the archive for personnel records, and obtained payroll accounts showing wage accruals for the disputed years. In addition, we found two former colleagues with correct entries in their employment record books for the same period and formalised their testimony.
Outcome: The period was included in the length of service through the court, and the pension was recalculated with an additional payment for the elapsed time. The procedure took five months, four of which were spent waiting for archive responses.

Recalculation

The pension was assigned on incomplete earnings information

Situation: The calculation was made using the data that was in the system, but earnings for several of the most favourable years were not reflected there — the enterprise had submitted the information with errors. The difference in the assigned amount was noticeable, but the person did not know about it: he simply received what had been assigned.
What we did: We retrieved salary certificates for the disputed years, checked them against the data in the system and prepared a calculation of the difference. We filed an application for recalculation, attaching the supporting documents and setting out the grounds for using precisely those periods.
Outcome: The recalculation was carried out and the pension amount increased. The additional payment for the elapsed period was paid within the established timeframe.

Refusal

The pension was refused because of a disputed period of care

Situation: The woman was refused a pension: she did not have enough length of service, and the period of caring for a child with a disability was not counted because some of the supporting documents had errors in the dates.
What we did: We restored the documentary chain: we obtained duplicate medical reports, certificates confirming the establishment of disability and documents confirming cohabitation and care. We appealed the refusal with a full set of documents.
Outcome: The period of care was counted and the pension was assigned. In addition, amounts were paid for the months that had passed since the date of the first application.

Liquidated enterprise

Nine years of service could not be confirmed: the plant had long been closed

Situation: The man had worked for nine years at a plant that was liquidated in the nineties. The employment record book had survived, but the entries on transfers were certified with the stamp of the workshop rather than the HR department, and some entries had smudged. When the pension was assigned, this period was not included in the length of service — the payment amount turned out to be almost a third lower than expected.
What we did: We sent requests to the state archive and to the archive of the enterprise's legal successor, and obtained payroll accounts showing wage accruals and orders on hiring and dismissal. In addition, we collected information about two colleagues who had worked in the same workshop in the same years and whose periods had already been confirmed.
Outcome: The period was included in the length of service in full, and the pension was recalculated with an additional payment for the elapsed time. The monthly payment increased by 21 thousand tenge.

Employer's contributions

The employer withheld pension contributions but did not transfer them

Situation: The woman had worked at the company for four years, received her salary regularly, and her payslips showed the withholding of mandatory pension contributions. When the savings were checked, it turned out that for two years the contributions had not reached the fund: the employer had withheld them but had not transferred them, and by that time the company had ceased operating.
What we did: We gathered evidence of the employment relationship and actual income: the employment contract, orders, payslips and a bank statement for the salary account. We filed an application for compulsory recovery of the contribution arrears and prepared a claim against the company's former director as the person responsible for the failure to transfer.
Outcome: The contribution arrears for both years were recovered and the savings were credited to the client's account. In addition, a penalty for the late transfer was recovered.

Inheritance of savings

The family did not know that the deceased person's pension savings could be claimed

Situation: After the man's death, his family completed the inheritance of an apartment and a car, but no one thought about the pension savings: the notary did not include them in the list of inherited property, since there was no information about them. More than a year passed and the deadline for accepting the inheritance expired.
What we did: We requested information on the savings and established the amount in the individual account. We prepared documents to include the savings in the estate and an application for the issue of an additional certificate of the right to inheritance, since the main certificate had been issued without taking this asset into account.
Outcome: The savings of 3.1 million tenge were distributed among the heirs. In addition, we arranged the funeral allowance, which the family also did not know about.

Refusal of appointment

The pension was refused because of an error in the documents on length of service

Situation: In the client's employment record book, the surname was written with an error of one letter, while in the archival certificate it was correct. Because of the discrepancy, a six-year period of work was considered not to relate to him, and the payment by length of service was refused.
What we did: We collected documents eliminating the discrepancy: an archival certificate with full personal data, orders on hiring and dismissal, information on the calculation of wages, and documents on the change in the spelling of the surname. We prepared an application to establish the fact of belonging of the documents and submitted the decision to the authorised body.
Outcome: The fact was established, and the period was included in the length of service. The pension was appointed from the date of the initial application, not from the date of the repeat one — the difference was paid in a lump sum.

Recalculation

The pension was calculated on incomplete information about earnings

Situation: The woman had been receiving the payment for many years and had not checked the calculation. When she applied on another matter, it turned out that the calculation had included information on earnings for only part of the periods, and data on two places of work were missing — documents had not been requested from them because the organisations no longer existed.
What we did: We retrieved the archival personal accounts for both enterprises and obtained information on wages for all the years. We prepared an application for recalculation with the documents attached and a calculation of how the amount of the payment would change if the full information were taken into account.
Outcome: The amount of the payment was increased, and the recalculation was made with an additional payment for the period provided for by law. The client was told that it is worth checking the calculation in future as well, when new documents appear.

Useful information

Pension lawyer in Almaty: refusal of pension, length of service, recalculation

Gulnara Abisheva Lawyer for family and social matters

Published: 19 August 2026 Updated: 15 September 2026

A pension in Kazakhstan consists of several parts, and each of them depends on documents that a person collects themselves or receives from an employer. Most often problems begin at the stage of confirming length of service: entries in the employment record book are illegible, the archive has closed, the employer has disappeared, and the database has no periods of work. As a result, the person receives a refusal or a payment that seems unfairly low, even though they have decades of work behind them.

The mistake in such a situation is to accept an oral explanation and do nothing. Every unaccounted entry, missed period or incorrectly prepared document reduces the pension for years ahead, and restoring justice after the fact is more difficult. A pension lawyer helps to work out which periods can be confirmed, where to submit the application and what to do in case of refusal.

When you need a pension lawyer in Almaty

A refusal to appoint a pension, uncredited years of work, a small payment amount that has come from nowhere — dozens of people of pre-retirement age in Almaty face this. An accountant will not help here: they see only accruals and contributions, while the dispute is about the right to payment and about confirmation of length of service. That is why a pension lawyer is needed — a specialist who works with the pension legislation of Kazakhstan and knows how to challenge the decisions of the authorities.

A pension lawyer steps in when appointment is refused, a period of work is not taken into account, the amount of the payment is understated, or it turns out that the employer did not transfer the mandatory contributions. Each of these situations has its own strategy and its own set of documents, and a mistake in the deadlines or in the wording of the application can cost months of waiting. Typical reasons to consult a pension lawyer:

These are a refusal to appoint or recalculate, uncredited length of service for years of work, a payment noticeably lower than expected, and the absence of contributions from the employer to the Unified Accumulative Pension Fund.

How a pension in Kazakhstan is structured: what the payment consists of

A pension in Kazakhstan consists of three parts. The basic one is appointed upon reaching pension age, but its amount depends on the length of participation in the pension system: the longer it is, the closer the payment is to the upper limit. The solidarity one is for length of service accumulated before 1 January 1998: the more confirmed years and the higher the average monthly earnings, the larger the amount. The third part is payments from pension savings in the Unified Accumulative Pension Fund, which were formed from mandatory contributions after 1998.

Disputes most often arise around the solidarity part and the savings. Under the solidarity part, years of work are not credited — especially before 1998, when entries in the employment record book are incomplete or the enterprise has closed. Questions about savings arise if the employer did not transfer contributions or the data in the Unified Accumulative Pension Fund differ from the actual salary. To understand which of the parts is understated, a consultation with a lawyer on pension calculation helps: the specialist examines the calculation and shows which periods and amounts to challenge.

Basic pension — the amount depends on the length of participation in the pension system
Solidarity pension — for service before 1 January 1998
Payments from the UAPF — from mandatory pension contributions
Checking the calculation — which periods and amounts have been understated
What the dispute depends on — service or savings

The three parts of a pension and where disputes arise
Part of the pension	Basis	What is checked	Common dispute
Basic	Right to a pension	Age and length of participation	Right to payment
Solidarity	Service before 1998	Service and earnings	Periods of work
Savings in the UAPF	Mandatory contributions	Amounts in the account	Employer contributions

A pension consultation begins with checking the calculation for each part.

Lawyer for pension matters and service: what confirms employment

The main document for periods of work before 2007 is the employment record book: with the introduction of the Labour Code in 2007, record books are no longer kept in Kazakhstan, and information on employment contracts from 2020 is recorded in the unified employment contract recording system. It is supplemented by employment contracts, hiring and dismissal orders, personal accounts and payroll statements, and for periods before the data was transferred to the unified system — archival certificates. If the enterprise has been liquidated, the certificate is requested from the archive, and information on contributions — from the UAPF and the state revenue authorities. Where the records are incomplete, clarifying certificates are issued by the employer or its legal successor.

If the employment record book is lost or the entries are incomplete, the fact of employment is established in court: it is confirmed by witness testimony, orders, payroll records and other documents. A lawyer specialising in pension disputes helps to collect archival certificates, request data on contributions and prepare materials for court. Legal assistance with pension applications is also needed when the record book contains disputed entries: without confirmation, those periods simply will not be counted towards the length of service.

What confirms length of service
Period	Document	Where to obtain it
Employment under an employment contract	Employment record book, employment contract	From the employer, from the employee themselves
Liquidation of the enterprise	Archival certificate	State city or departmental archive
Salary and contributions	Statement of contributions	Unified Accumulative Pension Fund, state revenue authorities
Incomplete or lost entries	Orders, payroll records, witness testimony	From the employer, in the archive, in court

A pension lawyer assesses which documents are missing and sets out the order in which to obtain them.

Pension lawyer on refusal of a pension: where to go

If a pension has been refused (the application for a pension is accepted by the State Corporation "Government for Citizens"), there are two routes: first, apply to a higher body — the territorial department or the relevant authority to which the refusing body is subordinate — and then, if the decision is not changed, go to court. A pension lawyer sets out this sequence of appeals so as not to lose time or damage the position through hasty actions. At the first step, a written application is prepared asking for the refusal to be reviewed, with a copy of the refusal, documents on length of service, the employment record book, salary certificates and other supporting evidence attached. Often it becomes clear at this stage that the reason for refusal is a technical error or a missing document, and the matter is resolved without court. If the higher body upholds the decision, the dispute moves to court.

In court, a refusal is challenged with procedural nuances: the claims must be correctly formulated, evidence gathered and motions filed if documents are missing. Here the difference between applying on your own and working through a pension lawyer is clear: the lawyer assesses the prospects, prepares the claim and represents the client in the proceedings. Mistakes are costly — a missed claim or the wrong remedy can lead to the claim being dismissed, and re-filing the same claim is more difficult. A consultation with a pension lawyer before filing the claim helps to understand which documents are needed and what to base the position on.

A copy of the written refusal to grant a pension
Employment record book, certificates of length of service and salary
Documents confirming a change of name, if the details do not match
The response of the higher body to your application

Pension lawyer and contributions: the employer did not pay

The employer is obliged to withhold and transfer mandatory pension contributions from the employee's salary. Sometimes money was withheld from income, but it never reached the individual pension account: the company stopped paying, closed down, or simply did not make the payments. As a result, savings turn out to be lower, and this gap is visible when the benefit is calculated.

A pension lawyer or a lawyer dealing with pension matters takes on such episodes: they check the account statement, compare it with payslips and the employment record book, and identify the periods for which contributions did not arrive. Unpaid contributions are recovered, and the information on the account is restored so that it is again taken into account when the benefit is assigned. Consultations on pension matters help to establish whether there is any gap at all and whether it is worth pursuing. What is needed for the check:

A statement from the individual pension account from the Unified Accumulative Pension Fund. Payslips or income certificates for the disputed months. The employment record book, employment contract, hiring and dismissal orders. Information about the employer: details, status, whether it has been liquidated. A certificate or response confirming whether contributions were received for a specific period.

Pension lawyer and hazardous working conditions

Work in hazardous conditions gives the right not only to preferential service but also to mandatory occupational pension contributions. These are paid by the employer for each employee engaged in such work — this is a separate payment, in addition to ordinary pension contributions. If the contributions were not made, a supplement to the pension may later not be received, or a recalculation may be required.

Whether the employer paid mandatory occupational pension contributions can be checked in the statement from the individual pension account. A lawyer handling pension cases helps to obtain the information, compare it with the employment record book and documents on hazardous conditions. If a gap is found, a consultation on pension matters will indicate how to seek restoration of the records. Pension lawyers also check whether the special conditions codes in the employer's submissions have been distorted.

Request a statement from the individual pension account from the Unified Accumulative Pension Fund or through electronic services.
Compare the periods of work in hazardous conditions with the entries in the employment record book and the orders.
Obtain from the employer a certificate on the nature of the work and the payment of mandatory occupational contributions.
If the data does not match, record the discrepancies in writing — this is the basis for further proceedings.

Pension lawyer and recalculation of an understated pension

A pension may turn out to be lower than expected not because of a calculation error, but because certain periods of work were not included in the benefit: information about them did not reach the pension authority or was distorted. A consultation with a pension lawyer helps to establish this: the specialist compares the statement from the individual account with the employment documents and shows which years exactly were omitted. Errors in the data can also be the cause of understatement — an incorrectly stated period, an unnecessary ground for reduction, incorrect registration of preferential status.

To achieve a recalculation, each disputed period must be confirmed and an application submitted with supporting documents. If the pension authority refuses, its decision is appealed to a higher authority and then to court. At this stage, a consultation with a pension lawyer is particularly useful: it is important not to miss the appeal procedure and to formulate the claims correctly.

Order a statement from the individual account and compare it with the employment records
Find documentary confirmation of the disputed periods
Submit an application for recalculation with copies of the documents attached
Receive a written response and, if refused, appeal it
If there are no employment documents, the fact of employment is established in court

Pension lawyer and documents from another country

If part of the employment record was earned outside Kazakhstan, documents of foreign origin must be executed as required by law: with an apostille or consular legalisation, and for countries with which Kazakhstan has a legal assistance treaty — without it, and with a translation into Kazakh or Russian. Without this, the authority assigning the benefit has the right not to accept the papers for credit — and the period will drop out of the calculation. A pension lawyer in such situations checks which confirmations are needed in the specific case.

A consultation with a pension lawyer helps to assess whether the available documents will be accepted and to prepare them correctly. If a refusal has already been received, a lawyer handling pension cases appeals the refusal, taking into account that part of the service is confirmed by foreign papers.

Most often, the following papers are involved:

a certificate of employment from another country with a seal and signature
an archival extract issued abroad
military ID or other document confirming service
diploma or certificate of education obtained abroad

Pension lawyer and court: how the fact of employment is established

If there is no employment record book, the entry is illegible, or employment documents are lost, the fact of employment is established in court. A pension lawyer helps gather evidence and draft an application to establish a fact of legal significance: the court accepts certificates, orders, personal accounts, payroll records, and testimony from witnesses who worked alongside you.

Legal advice on pension matters at this stage is needed to understand which evidence is missing and which authorities can issue it. The process takes time, and the court decision is then submitted to the pension authority.

employment record book and inserts to it
certificates and orders on hiring, transfer, dismissal
payroll records, personal accounts, pay slips
testimony of witnesses who worked alongside you

Pension lawyer: legal consultations for pensioners

The first meeting with a lawyer begins with reviewing the documents and the specific situation: what length of service is recorded in the statement, which employment periods are closed, and which entries in the employment record book raise questions. Legal consultations for pensioners at this stage are not limited to general advice — the specialist cross-checks the data in the statement against entries in the employment record book, employment contracts, and archival certificates. If documents are missing, how to confirm the length of service in court is discussed.

The second step is to understand which part of the payment appears understated: the basic part, the service-length part, or the accumulations. Legal consultations on pension matters are precisely needed to separate justified doubts from calculation errors and to outline further steps. Legal advice on pension matters helps determine in advance which documents are needed for a recalculation or for going to court, and to avoid wasting time on unnecessary requests.

what length of service is reflected in the statement and whether it matches the documents;
which employment periods have not been counted and why;
which documents you already have and which need to be requested;
which part of the pension raises doubts: the basic, service-length, or accumulative part.

Pension lawyer and turning to a lawyer

A legal consultation on pensions resolves most issues without court: checking whether the length of service was calculated correctly, which certificates and archival data still need to be gathered, and where and in what form to submit an application. If the authority refused to grant the payment, that refusal is appealed to a higher authority and then in court — this is where a pension lawyer is needed to prepare the appeal, request the documents, and represent your interests at the hearing.

A separate category is disputes with the employer. When contributions were not paid, they are recovered: first through the state revenue authorities, which administer mandatory pension contributions, and if that does not help — through court. A pension lawyer also handles cases to establish the fact of employment: when the entry is lost, the organisation has been liquidated, or there is an error in the employment record book, the fact is confirmed through court. Consultations on pensions show whether there is any basis for a claim at all and what evidence will be needed.

It is worth starting with a consultation if the situation is at the stage of gathering documents:

it is unclear which periods will be counted towards the length of service
the calculation of the payment needs to be checked
the employer does not respond to the application
there are documents from another country

Pension lawyer services: assistance for pensioners

You should start by checking what you already have: the employment record book, employment contracts, statements for the funded portion, and archival certificates. This review shows which documents need to be requested additionally and what to build the case position on. Practice shows that most refusals and understated calculations rest precisely on gaps in confirming periods of work. If a certificate cannot be obtained through an ordinary request, the lawyer prepares an application to the archive or goes to court to establish the fact of work.

Legal services on pension matters are not limited to consultation. Legal assistance for pensioners includes preparing applications and complaints to the authorised body, appealing a refusal to award or recalculate a pension, and supporting the recovery of compulsory pension contributions from an unscrupulous employer. Where documents are issued outside Kazakhstan, they may be required to be legalised and translated into Kazakh or Russian to confirm length of service. As a result, the work follows a single route: gather the confirmations, challenge the incorrect decision, secure the payment.

Reviewing the employment record book, contracts and archival certificates for completeness of confirmation of length of service
Requests to archives and preparation of applications to the authorised body
Appealing a refusal of a pension and an understated amount of payment
Recovery of compulsory pension contributions from an employer — through the state revenue authorities and the court
Legalisation or translation of documents on length of service issued in another country

Pension disputes almost always come down to documents: the earlier you start gathering confirmations of length of service and contributions, the more periods will be counted. Do not wait for the pension to be awarded — check your employment record book and statements in advance.

Reviews

Reviews on pension cases

4.9

Google

4.9 · 128

Yandex

4.8 · 94

2GIS

4.9 · 156

Zoon

4.7 · 41

Nikolai F. 1 August 2026

Six years of work at a factory that has long been gone were not counted. Asel helped, we found the orders through the archive, the service was included and the pension was awarded with a supplement for the past months. Many thanks to her.