Collection under a receipt and a loan
Debt between individuals: demand letter, claim, interim measures and support until the money is actually received.
We recover debts under contracts, receipts and loans
We check the debtor's solvency before filing a claim
We cancel court orders and challenge inflated claims
We negotiate with banks and debt collectors on your behalf
We support enforcement proceedings and lift unlawful restrictions
Reviewing the debt situation: what evidence supports it, what can realistically be done, and whether going to court right now makes sense.
Message us on WhatsAppDebt between individuals: demand letter, claim, interim measures and support until the money is actually received.
Debt under supply, works and services: pre-trial work, court and subsequent enforcement.
We look at property, accounts, other enforcement proceedings and signs of bankruptcy — before you pay the court fee.
The order was issued without your participation and you found out about it by chance — the deadline for objections is short, you need to act immediately.
We check the debt calculation, challenge unlawful commissions and penalties, and handle correspondence and negotiations on your behalf.
We support collection, work with the court enforcement officer, and lift unlawful arrests and restrictions.
Reduction of penalties, instalment payment of the judgment, challenging inflated claims and unlawful charges.
We review the charges, challenge incorrect amounts and agree a repayment schedule.
The first consultation is free. If there is no one to recover from or the claim is lawful, we will say so directly — there is no point spending money on a hopeless case.
Cost
Guidelines for common enquiries. The amount depends on the size of the debt and the stage of the case; it is quoted after reviewing the documents and fixed in the contract.
| Service | What is included | Cost |
|---|---|---|
| Debt consultation | Review of the situation and assessment of recovery prospects | free of charge |
| Debtor check | Property, accounts, enforcement proceedings, signs of bankruptcy | from 30,000 ₸ |
| Pre-trial demand letter | Preparation, sending and support in negotiations | from 40,000 ₸ |
| Recovery through the courts | Statement of claim, participation in hearings, obtaining the judgment | from 180,000 ₸ |
| Setting aside a court order | Objections and restoration of deadlines where necessary | from 50,000 ₸ |
| Support in enforcement proceedings | Work with the court enforcement officer until actual recovery | from 100,000 ₸ |
| Defence of the debtor in court | Reduction of penalties, instalment plan, challenge of the calculation | from 150,000 ₸ |
| Negotiations with the bank or debt collector | Review of the calculation, correspondence and agreement of terms | from 80,000 ₸ |
Prices are indicative and do not constitute a public offer. State duty, notarial acts and postal expenses are paid separately and directly — we do not earn on them.
We establish what confirms the debt, when it arose and what has already been done. A receipt, a contract and correspondence decide almost everything.
We look at property, accounts and other enforcement proceedings. A claim against a person with no assets often makes no sense, and it is better to know this in advance.
We calculate how much can realistically be recovered and within what timeframe. If there are no prospects, we say so before payment for the work.
We set out the scope and the amount in writing, before we start. As the case goes on, the invoices do not grow.
A demand letter and negotiations. About half of all debts are recovered at this stage, without a court fee or hearings.
Filing the claim, securing the claims, attending hearings and obtaining a judgment together with an enforcement document.
We work with the court enforcement officer: tracing property, imposing arrests, enforcing recovery. A judgment by itself does not bring in money.
We handle the case until the money is actually received or until there is documentary confirmation that there is nothing to recover.
Send us the receipt or the contract — we will tell you whether there are prospects of recovery and where to start.
Team
We handle a case from start to finish with the same team: you always know who is dealing with your matter and who to contact.
Practice
Details have been changed and anonymised: the content of the case is protected by professional privilege.
Useful information
The situation is similar for everyone: money was lent or received, and now one side demands repayment while the other will not pay. Some come with an IOU, some with messages and the hope that this will be enough, some with a court order freezing their account and calls from debt collectors. This is the stage where people most often lose time: they wait, trust verbal promises, write IOUs that mean nothing, or, on the contrary, pay a claim made against them without even checking whether it is lawful.
In Almaty, debt disputes go through court, and after a judgment — through a private or state court enforcement officer. The difference between "just waiting" and properly working with documents is huge: sometimes a correctly drafted IOU decides the matter, sometimes the deadlines, sometimes the fact that the money was actually handed over. Below we look at when you need a debt lawyer, what they check, how they help without going to court, and what objections a debtor can raise.
Debt stories come in two opposite types: some people want to recover their money, others want to defend themselves against claims made against them. That is why a debt lawyer is equally in demand among creditors and debtors, even though their positions in a case are different. Some come with an IOU or a contract and cannot get paid, while others receive a claim letter, a notice that their account has been frozen, or calls from debt collectors.
On the creditor's side, a debt recovery lawyer gathers documents, checks the deadlines and payment history, prepares a claim and pursues actual recovery. On the debtor's side, a debt lawyer checks the calculation, challenges the penalty, helps obtain an instalment plan and lift unlawful restrictions. These are not the same case: you cannot simultaneously recover and defend in the same dispute.
It is worth consulting a debt lawyer for individuals in a wide range of situations:
Recovering money is realistic when there are documents confirming the debt and the debtor has something to pay with: a job, a business, property. If there are no documents or the debtor is bankrupt with no assets, a debt recovery lawyer will tell you honestly so that you do not waste time. 500+ recovery cases — IOUs, loan agreements, supply contracts, loans, debts between companies, where documents and ability to pay decide the outcome.
Most often people come with an IOU or a loan agreement: what matters is how the transfer of money was documented, whether there is a signature and a repayment date. In a supply dispute, the argument centres on delivery notes, invoices and a reconciliation statement — they prove that goods were shipped but not paid for. In a loan case, the bank usually already has a court judgment, and a debt recovery lawyer works on challenging the amount or agreeing a payment schedule.
If there is an IOU or a contract, a money recovery lawyer will check the deadlines, signatures and confirmation that the funds were transferred. If the debt arises from a supply contract, you need delivery notes, invoices and correspondence acknowledging the debt. If it is a loan, the recovery lawyer looks at the court judgment, the bank's calculation and your objections. Money recovery lawyers and debt recovery lawyers in Almaty start with an assessment: does the debtor have property, accounts, income. Without that, even a perfect IOU remains just a piece of paper.
The difference between these cases determines what to do next and which documents to gather first:
Before discussing a claim, court or the work of a court enforcement officer, you need a lawyer's consultation on debts. It is built not on emotions but on documents: the lawyer looks at what confirms the transfer of money, who the other party is and whether there is anything to recover from them. Without this, any demand is just words.
For a lawyer's consultation on debt recovery, gather everything that records the agreement and its performance: correspondence, cheques, receipts. In a promissory note (raspiska), the date, amount, signature and details of the parties matter. If there is no promissory note, correspondence acknowledging the debt and transfer statements will do.
The debtor is checked separately. If there is no one to recover from or the demand is unlawful, you will be told so directly: there is no point paying for a hopeless case. At a consultation on debts, your own situation is also examined when money is being demanded from you. What to prepare:
Before court, a dispute is often resolved by a letter of demand. A lawyer's services for debt recovery include preparing a written demand: it states the basis of the debt, the amount and the consequences of refusal. If the debtor does not respond or stalls, the lawyer calls and meets them to discuss a payment schedule.
Some debtors pay after the very first written demand, once they see that the documents are in order and the lawyer is ready to go all the way.
A lawyer conducts debt recovery not only through court. If a pre-trial procedure is set out in the contract or established by law, the claim will be returned without a letter of demand — under the Civil Procedure Code of the Republic of Kazakhstan this is grounds for returning the application. If a pre-trial procedure is set out in the contract or established by law, the claim will be returned without a letter of demand — under the Civil Procedure Code of the Republic of Kazakhstan this is grounds for returning the application. If a pre-trial procedure is set out in the contract or established by law, the claim will be returned without a letter of demand — under the Civil Procedure Code of the Republic of Kazakhstan this is grounds for returning the application. If a pre-trial procedure is set out in the contract or established by law, the claim will be returned without a letter of demand — under the Civil Procedure Code of the Republic of Kazakhstan this is grounds for returning the application. Legal services for debt recovery also include the pre-trial stage, so debt recovery may begin with an ordinary letter. Check whether you have a promissory note or contract and correspondence: this is the basis for a demand.
A promissory note in hand does not yet mean the money will come back quickly. A pre-trial demand is a written reminder to the debtor with a calculation of the debt and a payment deadline. Often it is enough: the person pays without going to court. If there is no response or the debt is disputed, legal debt recovery through court begins — with a claim, evidence and enforcement.
The two routes differ in speed, volume of documents and workload. The pre-trial stage is shorter and simpler: you need the promissory note, the calculation and confirmation that the demand was sent. In court, a claim, evidence of the transfer of money and a check of the debtor's calculation are added — if they submit their own version, the debt recovery lawyer compares it with the promissory note and payments in order to challenge inflated or unfounded amounts.
Debt recovery as legal services includes both stages, and the choice depends on the debtor's behaviour. Below is a comparison by key parameters.
| Parameter | Pre-trial demand | Court recovery |
|---|---|---|
| Speed | Faster | Longer |
| Documents | Receipt, calculation, notification | Claim, evidence, calculation |
| Verification of the debtor's calculation | Not required | Mandatory |
| Result | Voluntary payment | Enforcement document |
The choice of route depends on the debtor's reaction and the completeness of the evidence.
A debt recovery lawyer looks first not at the amount, but at the date. If more than three years have passed since you learned of the violation of your right, this does not yet mean the money is lost. The limitation period does not expire on its own: the court does not treat it as missed on its own initiative.
It is applied only when the other party raises it in the proceedings. Until such a statement is made, the case is heard on the merits. And in a number of cases the period runs differently or is interrupted: for example, the debtor made a partial payment or acknowledged the debt in writing. After that, the count starts anew.
That is why, when recovering a debt, a lawyer first checks how the period runs under your documents, and only then builds the position. This check determines whether it makes sense to go to court and what evidence to prepare. What exactly is examined:
After a court decision, the lawyer for debt recovery moves the matter into practical territory: an enforcement order must be obtained from the court once the decision enters into force and passed to a court enforcement officer. In Kazakhstan, enforcement is carried out either by state or private court enforcement officers. A private one works under a contract with the creditor and usually reacts faster to the debtor's property; a state one acts within its own territory and queue of cases. The practical meaning differs for the debtor and the creditor, but the essence is the same — without enforcement proceedings, a court decision remains just a piece of paper.
At this stage, the lawyer for debt recovery handles three tasks: finds property that can be attached, checks whether it is being moved out of reach, and monitors the deadlines and the enforcement officer's actions. If the enforcement officer does nothing, the lawyer for enforcement proceedings prepares a complaint to the court or to the justice authority, and against a private court enforcement officer — also to the regional chamber of private court enforcement officers. This is not a formality: delay often means the debtor manages to re-register an apartment or car to relatives, and debt recovery for the lawyer becomes more complicated afterwards.
The timelines here are not set by a single date. The pre-action stage takes several weeks, the court — from several months, enforcement — a separate period depending on whether the debtor has property. We give realistic timelines after checking the debtor. That is why lawyers for debt recovery first assess the prospects rather than filing documents blindly. What is worth checking before starting:
When a person learns about a debt because their account is frozen, a court order has most likely already been issued. You need to act fast: obtain a copy of the order from the court and file objections. The deadline for this is short, but it can be restored if the documents were sent to an address where you do not live. After the order is cancelled, the creditor has to file an ordinary claim, and in claim proceedings the calculation can be checked — that is what a debt lawyer does.
If debt collectors are demanding payment, only an agency included in the register of the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market may work with the debt, and only under a contract with the creditor. But their actions are limited: threats, night calls, disclosing the debt to third parties and pressure on relatives are not allowed. Each such violation is grounds for a complaint to the Agency for Regulation and Development of the Financial Market, and where there are threats — also to the internal affairs bodies. Collecting evidence — recordings of conversations, screenshots, witness testimony — is best left to a lawyer for debt recovery from individuals, who will assess whether there are prospects for a defence.
While the proceedings are ongoing, you should not pay dubious claims or agree to terms being forced on you. Any action — acknowledging the debt, a partial payment — can affect the outcome of the case. So get advice first and have the documents checked.
When a lawyer for debt takes on defending a debtor, the main thing is to assess soberly what can be changed in court and what cannot. The principal debt under a contract or receipt does not disappear: if the money was received or the service was provided, the court will award the sum. But the penalty is often reduced if it is clearly disproportionate to the consequences of the delay.
Unlawful commissions, insurance, imposed services and erroneous charges are challenged and removed by the lawyer — they simply should not be in the calculation. But if the creditor's claim is lawful and supported by documents, there is no point spending effort on a hopeless dispute: the court will leave the debt in place.
Legal assistance with debt recovery in such cases is built on checking every line of the calculation. What is challenged and what is not is easier to see in a table.
| Position | Challenged | Outcome for the debtor |
|---|---|---|
| Principal debt | No | Remains recoverable |
| Penalty | Yes | Reduced if disproportionate |
| Commissions and insurance | Yes | Removed as unlawful |
| Erroneous charges | Yes | Excluded from the calculation |
No one can promise to write off the entire debt — what is at stake is reducing and cleaning up the calculation.
When there is no receipt, the debt can still be confirmed — it comes down to the set of evidence. A lawyer dealing with debt recovery looks at transfers through a bank or e-wallet, messenger correspondence, witness testimony, partial repayments and acknowledgement of the debt in messages. If the debtor promised in the correspondence to repay or asked for more time, that also works as confirmation.
Utilities are more complicated: charges are generated automatically, and calculation errors are common. A debt lawyer requests a breakdown, checks tariffs, floor area, norms and meter readings, and verifies whether charges were made for other periods or at an inflated tariff. After the review, some claims are dropped, the penalty is reduced, and for the remainder it is realistic to agree a repayment schedule.
What is usually checked on a utility debt:
A popular myth: "if it's your only home, no one will take it away". In reality, the protection does not always work. Under the Law "On Enforcement Proceedings and the Status of Court Enforcement Officers", an only home is included in the list of property that cannot be subject to enforcement, but there are exceptions to the rule. The most common is a mortgage: if the flat is pledged to a bank, it can be sold off in case of default, even if there is no other housing.
The outcome depends on two things: the basis of the debt and the status of the property. Debt under a loan, alimony, taxes or compensation for harm is recovered differently. It matters who owns the home — the debtor, the spouse, the children — and whether there is an encumbrance or pledge on it. The same address can be protected in one situation and vulnerable in another.
Alongside these are other debt disputes: recovery of debts from individuals and organisations, under a receipt and a contract, alimony, loans, distressed and international debt. Each area has its own evidence and its own exceptions to the general rule on protection of property.
The most costly thing in a debt dispute is silence and unverified documents. Before paying or going to court, check the receipt, the deadlines and the fact that the money was handed over: whether the dispute is won depends on this.
Reviews
I lent money to an acquaintance against a handwritten receipt, but we didn't state the repayment date in it — out of foolishness, we just wrote the amount and signed. For three years I reminded him gently, then I got angry and didn't know where to even start. A friend advised me to go to lawyers, because I was afraid that a receipt without a term means nothing at all. At the office Asel sat down with me, calmly went through the papers and said that first we needed to send a demand, and only then could we go to court. Honestly, I thought it was unnecessary red tape, but it turned out otherwise. After the court, the debtor's accounts were frozen, and the money was debited straight from there. I didn't wait long, communication was normal throughout, no pressure and no clever words. I got the whole amount back, though I had almost accepted that it was gone. What I particularly liked was that everything was explained to me in plain language and I wasn't made to worry any more than necessary.
Service: Debt lawyer in Almaty
Aidos, thank you for trusting us with the case and for finding the time to write. We're glad the money came back and that the process turned out clearer than you expected. If you need anything else, do get in touch.
One day my card was suddenly blocked, I didn't understand why, I called the bank and they said it was a court order. I knew nothing about it at all, because the notifications were going to my old flat. I panicked and started looking for a lawyer in Almaty, because I didn't want to acknowledge the debt. When I came to the office everything was explained to me, they restored the deadline and had the order set aside, and later the bank's claim was reduced too. Thank you, my situation has turned around
Service: Debt lawyer in Almaty
Our company was stuck with receivables for six months. We checked the buyer, filed a claim with freezing of accounts. They paid before the hearing.
Service: Debt lawyer in Almaty
The collectors started calling ten times a day and even phoned my relatives, I didn't know where to turn and was looking for at least some protection. Yerlan helped draft a complaint and prepared a response, after that the calls finally stopped.
Service: Debt lawyer in Almaty
I wanted to recover a debt from a counterparty, but before filing I asked them to check whether there was anything to recover at all. They checked and said there was no property, and three enforcement proceedings were already under way, so they talked me out of the claim. Thank you for not taking money for an empty case.
Service: Debt lawyer in Almaty
I had an overdue loan, and the bank calculated a penalty that exceeded the debt itself — I didn't understand how that was even possible. I came to the lawyers because I was scared to work out those calculations myself, afraid I'd end up owing even more. Everything was laid out for me, they explained that the penalty could be challenged. They prepared the documents, helped gather the certificates, I barely had to take part. At court the penalty was reduced almost threefold, and that was a huge relief. Communication was calm, they called me back, answered my questions, I didn't have to drag anything out of them. I won't say the road was short, but the result was worth the wait. Finally I can breathe easy and not flinch at every letter from the bank.
Service: Debt lawyer in Almaty
the debtor under a supply contract pretended to be Honest, fed me promises every other day but never paid for the goods. I didn't know what to do anymore because I got confused in those papers myself. Madina drafted a claim and after that he suddenly started moving. We didn't go to court, I got the money without all that running around to hearings
Service: Debt lawyer in Almaty
Our debt was large, and the debtor was hiding in every possible way; on my own I would definitely have got lost in all that enforcement red tape. I came to the company for help, because I had the court decision in hand but no money. They worked together with the court enforcement officer on our case, kept me informed, though sometimes I had to call and check myself. Sanzhar helped at every stage, explained what was happening and what to expect. On our own we'd probably have been going there for six months, but here they found the accounts and debited them within a month. Of course, it wasn't without stress, a couple of times I had to wait for an answer longer than I'd have liked. But in the end we got the money, and that's the main thing. Thank you for your patience with my calls and for not giving up halfway.
Service: Debt lawyer in Almaty
We challenged the commissions the bank had added on top. The amount went down noticeably, though the principal debt of course remained.
Service: Debt lawyer in Almaty
When the notice came, I was terribly frightened that they'd take my flat, and I ran to find a lawyer who deals with debtor cases. They explained that it was my only home, and what was realistically possible in the case. True, I had to wait a couple of days for an answer and I brought the documents in later than I should have, but it became calmer just from understanding
Service: Debt lawyer in Almaty
Thank you for writing and for trusting us at such an anxious moment. Sorry the answer took longer than it should have — we'll take that on board. Glad things feel calmer.
I lent money against a receipt and had already given up on getting it back, because the debtor simply stopped answering. We recovered it through court, he didn't show up, true, so it was heard without him. Enforcement took some effort, but we got the money
Service: Debt lawyer in Almaty
I came with utility bills where the amount had grown for no clear reason, and I didn't know where to complain. They looked into it and part of the charges turned out to be wrong. They recalculated
Service: Debt lawyer in Almaty
They handle things properly, without unnecessary promises. They said straight away that the recovery timeline could drag on, and that's how it turned out. Sometimes I had to wait for a reply longer than I would have liked.
Service: Debt lawyer in Almaty
Thank you for the review and for staying with us to the end. We apologise for the delays in replies — we are trying to respond faster.
The debt was old, seven years, I had already lost hope. Viktor honestly said that due to the limitation period there was almost no prospect, and explained why. It's a shame, but at least there were no empty promises.
Service: Debt lawyer in Almaty
We agreed a payment schedule with the bank instead of going to court. The payments became manageable, and the arrears were cleared.
Service: Debt lawyer in Almaty
I found out about the travel ban right before a trip, and I didn't even know about the debt and was in a panic. They helped get everything lifted, we made it in time, even though there wasn't much time.
Service: Debt lawyer in Almaty
Thank you for getting in touch and entrusting us with an urgent matter. We're glad the trip went ahead. Safe travels!
We needed to recover a debt from an LLP, and they were about to move their assets elsewhere. We still managed to get there in time and had their accounts frozen. Later we also challenged that transaction, it wasn't easy. But the result came through, and if we had been late, everything would have been lost.
Service: Debt lawyer in Almaty
Thank you for writing. Not letting them move the assets in time was the most important moment in this case. If you need help again later, get in touch.
I approached them about debt recovery, I was already tired of promises and of everything dragging on month after month. The process took a long time, that's true, and it was emotionally hard. The only thing — the correspondence was sometimes slow, I waited two days for a reply and had to remind them about myself. But the people are polite, never irritated, and always explained what stage the case was at. No complaints about the result, we got the money. I understand that not everything depends on them, the court and enforcement move at their own pace. Thank you for the work, they helped me where I definitely couldn't have managed on my own.
Service: Debt lawyer in Almaty
Thank you for the review and for your patience. We've taken note about the delays in correspondence, we'll keep in touch more consistently.
I approached them both as a creditor and later as a debtor in another matter. In both cases the approach was equally calm.
Service: Debt lawyer in Almaty
They checked the debt calculation line by line and found the penalty had been doubled. It was removed through objections.
Service: Debt lawyer in Almaty
I lent a friend money against a receipt, then for six months couldn't reach him, already thought I lost the money. Aigerim took on the case and calmly explained everything, no fluff. The case took almost a year including enforcement, long. But they got back almost the whole amount, so there's a result
Service: Debt lawyer in Almaty
FAQ
Indicative prices for a pre-trial claim, recovery through the courts, support in enforcement proceedings and checking the debtor are listed in the price section above. The first consultation is free; we give the exact amount after reviewing the documents.
It is harder, but possible. Transfers, messages, witnesses, partial repayments and acknowledgement of the debt in messages all serve as proof. We look at the whole set and tell you honestly whether it is enough for court.
So as not to win for nothing. If the person has no property and no accounts, and other enforcement is already under way, the judgment will stay a piece of paper. A check costs less than the state fee and saves months.
Most likely, a court order has been issued. You need to obtain a copy urgently and file objections: the deadline is short, but it can be restored if the documents were sent to an address where you do not live. Cancelling the order moves the dispute into ordinary proceedings, where the calculation can be checked.
Sometimes yes. The limitation period applies only on the application of the other party, and in a number of cases it runs differently or is interrupted — for example, by a partial payment or written acknowledgement of the debt. This is the first thing we check.
They are entitled to demand repayment of the debt if there are grounds for it, but their actions are limited: threats, night-time calls, disclosure of the debt to third parties and pressure on relatives are not permitted. A complaint can be filed against such actions.
Your only home is protected from enforcement, but this protection has exceptions — in particular, if the home is pledged under a mortgage. In each situation, the basis of the debt and the status of the property need to be examined.
The principal debt remains, but the penalty is often reduced if it is clearly disproportionate. Unlawful commissions and erroneous charges are also removed. No one is entitled to promise that the entire amount will be written off.
The pre-action stage takes several weeks, the court — from several months, and enforcement is a separate period depending on whether the debtor has any property. We give realistic timeframes after checking the debtor.
Yes. We examine the charges, challenge erroneous amounts, reduce the penalty and negotiate a repayment schedule. Some of these claims are reduced after review.
Both, but not in the same case. We help debtors check the calculation, reduce the penalty, obtain an instalment plan and lift unlawful restrictions.
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Open on ZoonThe first consultation is free. If the matter can be resolved without court, we will say so directly.