Education law lawyer in Almaty — we resolve disputes with schools, universities and courses

Education law lawyer advises parents in Almaty
  • We challenge expulsion and unlawful refusals of admission and transfer
  • We handle conflicts at school: bullying, grades, exclusion from classes
  • We handle disputes over targeted training and demands to return funds
  • We recover money for courses and paid education that was not provided
Education law

We handle disputes with schools, colleges, universities and private educational centres

We challenge expulsion, refusal of admission, transfer and final grades

We protect children with special educational needs

We work on targeted training: obligations, service, refunds

We recover payment for educational services not provided

We support you through conflicts with the administration and applications to the authorised bodies

Education law lawyer Gulnara Abisheva

Tell us what happened at school or university — a lawyer specialising in education law will say whether the procedure was breached and what can be challenged.

  • 76%
    is resolved by a written request
    A well-drafted written request to the administration resolves most conflicts without going to court.
  • 10days
    typical response time
    An organisation is obliged to respond to a written request, and we use that timeframe.
  • 12years
    of social practice
    Education, healthcare, pensions, children's rights — we handle related matters together.
  • 0₸
    for the first review
    We look at the documents and tell you whether there is a breach, free of charge.

Expulsion from university or college

We check the grounds and the procedure: notification, deadlines, the opportunity to explain, consideration of valid reasons. A breach of procedure is grounds for reinstatement.

Refusal of admission and transfer

A school refuses to enrol you by catchment area, a university refuses a transfer, a college withholds documents. We examine the lawfulness and push for a decision.

Conflicts at school

Bullying, exclusion from classes, pressure on a child, demands to withdraw documents. We record everything and move communication into written form.

Grades and final assessment

We challenge assessment results and commission decisions where the procedure for conducting or grading was breached.

Children with special needs

We push for the conditions set out in the commission's conclusion: support, an adapted programme, an accessible environment.

Targeted training

We analyse obligations under the contract: performance, grounds for release, claims for refund of funds and their amount.

Paid courses and centres

Refund of payment for lessons not provided, challenging a no-refund clause, claims against online schools and tutoring centres.

Accommodation and scholarship

Refusal to provide a place, eviction, deprivation of scholarship. We check the grounds and the procedure for adopting the decision.

Describe what happened — a lawyer specialising in education law will say whether the procedure was breached

The first review of documents is free. If there is no violation and nothing to dispute, we will say so directly and suggest how to act differently.

  • Expelled from university
  • Not admitted to a school at the place of residence
  • Conflict with a teacher or the administration
  • A child is being bullied in class
  • They demand repayment of funds for targeted training
  • The courses were not held, the money is not being refunded
  • Conditions under the commission's conclusion are not being created
  • Deprived of a scholarship or a place in accommodation

Cost

How much do the services cost a lawyer specialising in education law

Indicative prices. We state the final amount after reviewing the documents; it is fixed in the contract.

Service What is included Cost
Consultation and review of documents Assessment of the lawfulness of the organisation's decision free of charge
Written opinion Review with conclusions and a course of action from 35,000 ₸
Approaching the organisation's management Preparation and sending with proof of delivery from 30,000 ₸
Complaint to the authorised body Preparation and support during consideration from 45,000 ₸
Challenging expulsion Approach, complaint, court claim if necessary from 90,000 ₸
Dispute over targeted training Position on obligations and the refund amount from 100,000 ₸
Refund of payment for courses Pre-action claim and recovery from 50,000 ₸
Support in a school conflict Approaches, recording, participation in meetings from 70,000 ₸
Protecting the rights of a child with special needs We secure the conditions set out in the commission's report from 80,000 ₸
Statement of claim With reasoning and attachments from 60,000 ₸
Conducting the case in court Hearings, evidence, decision from 140,000 ₸
Full-service case From initial request to enforcement of the decision from 190,000 ₸

The prices are given for reference and do not constitute a public offer. State duty on claims for the protection of the rights of minors is not charged.

How it works education law lawyer: from initial request to restoration of rights

Case assessment

You send the order, contract, correspondence and notifications. We look at what has already happened on paper.

Procedure review

The key stage. In education disputes, a decision is more often overturned due to a procedural violation than on the merits.

Plan and cost

We set out the steps, timelines and amount. Everything is fixed in the contract, with no additional payments arising during the case.

Request to the organisation

A written request with a demand and a deadline for a response. We move the conflict from conversations into documents.

Complaint to the authority

If the organisation does not respond or responds only formally, we bring in the authorised body.

Negotiations

We take part in meetings with the administration. A lawyer's presence changes both the tone and the substance of the conversation.

Court

If the decision has not been reconsidered, we prepare a claim. In cases involving the protection of the rights of minors, no court fee is charged.

Enforcement

We oversee reinstatement, enrolment, the creation of conditions or the return of funds.

Not sure whether the school's or university's decision is lawful?

Send us the order and the WhatsApp correspondence — we will tell you whether the procedure was breached and what can be challenged.

Describe your situation

Team

Team of lawyers in Almaty

We handle a case from start to finish with the same team: you always know who is dealing with your matter and who to contact.

Asel Kurmanova — Lawyer for civil cases

Asel Kurmanova

Lawyer for civil cases

Handles disputes over real estate, inheritance, contracts and transactions. Supports transactions from document review through to registration of title.

  • 14 years of practice
  • Civil and housing disputes
  • Kazakh and Russian languages
Dmitry Kim — Lawyer for financial and motor vehicle disputes

Dmitry Kim

Lawyer for financial and motor vehicle disputes

Works with banks, insurers and debt collectors, handles recovery and bankruptcy cases, and defends drivers in administrative matters.

  • 11 years of practice
  • Banks, insurers, motor vehicle disputes
  • Pre-trial settlement
Gulnara Abisheva — Lawyer for family and social matters

Gulnara Abisheva

Lawyer for family and social matters

Handles divorces, division of property, alimony and disputes over children, as well as employment, pension and social issues.

  • 9 years of practice
  • Family and employment disputes
  • Work with guardianship authorities
Yerlan Sagintayev — Lawyer for corporate law

Yerlan Sagintayev

Lawyer for corporate law

Supports company transactions, arranges shares and corporate agreements, handles disputes between participants and reorganisation.

  • 13 years of practice
  • Transactions, shares, corporate disputes
  • Support for investment rounds
Aigerim Nurlanova — Tax lawyer

Aigerim Nurlanova

Tax lawyer

Challenges notifications and inspection reports, handles tax disputes in court, supports inspections and recovers overpayments.

  • 10 years of practice
  • Inspections and tax disputes
  • Working with the client's accounting records
Viktor Li — Construction and contract lawyer

Viktor Li

Construction and contract lawyer

Reviews contract agreements, estimates and acts, handles disputes over quality and scope of works, supports acceptance of facilities.

  • 12 years of practice
  • Contracting, shared participation, acceptance
  • Working with construction expertise
Madina Ospanova — Intellectual property and IT lawyer

Madina Ospanova

Intellectual property and IT lawyer

Protects copyright and trademarks, drafts contracts for IT teams and handles rights to products and code.

  • 8 years of practice
  • Copyright, trademarks
  • Contracts for IT and studios
Sanzhar Ibraev — Bankruptcy and debt recovery lawyer

Sanzhar Ibraev

Bankruptcy and debt recovery lawyer

Handles bankruptcy and rehabilitation procedures, recovers receivables, defends directors against subsidiary liability.

  • 15 years of practice
  • Bankruptcy, rehabilitation, debt recovery
  • S

Practice

Recent case stories from our lawyers in Almaty

Details have been changed and anonymised: the content of the case is protected by professional privilege.

Expulsion

A student was expelled without being given a chance to explain

Situation
A fourth-year student was expelled for academic failure in two subjects. He was undergoing treatment at the time, which he had notified the dean's office about orally, but the expulsion order was issued without requesting explanations and without taking the medical documents into account. He received the expulsion notice two weeks after the order.
What we did
We requested copies of the order and the materials on which it was based, and established that the procedure had been violated: no explanation was sought, and the validity of the reasons was not considered. We gathered medical documents for the disputed period and prepared an appeal to the management demanding that the order be cancelled, attaching a chronology.
Outcome
The order was cancelled, and the student was reinstated with a period granted to clear the academic backlog. The diploma was obtained in the same year, and no year of study was lost.
School

The child was not admitted to a school at the place of residence

Situation
The family moved to another district, and the assigned school refused admission orally, citing a lack of places. No written refusal was given, they refused to accept the application, and suggested looking for another school. The child did not attend school for three weeks.
What we did
We sent an application for admission by registered letter with an inventory, and at the same time a written demand for a reasoned response within the established period. In parallel, we prepared an appeal to the authorised body pointing out the violation of the right to education at the place of residence.
Outcome
The child was enrolled nine days after the written application. The key was the very fact of written recording: the oral refusals stopped as soon as a document appeared.
Targeted

They demanded the return of funds for targeted training at triple the amount

Situation
The graduate was unable to start her compulsory work under the targeted contract: the organisation that had sent her was reorganised, and the place offered was in a different region and did not correspond to the terms of the contract. She was presented with a demand to return the funds in an increased amount.
What we did
We analysed the contract and established that the obligation to work was linked to the provision of a place on certain terms which had not been ensured. We gathered the correspondence with the organisation and evidence of the absence of a suitable vacancy, and prepared objections to the demand with a counter-calculation.
Outcome
The demand was reduced to the funds actually spent, without any increase, and after negotiations the parties concluded an agreement on working at a new place. No money had to be returned.
Courses

The online school did not refund payment for lessons not delivered

Situation
The client paid 740 thousand tenge for a year-long course. After three months, lessons began to be cancelled, access to part of the materials disappeared, and the teacher changed twice. The school relied on a clause in the offer stating that payment is non-refundable under any circumstances.
What we did
We recorded the actual number of lessons delivered using access logs and correspondence with support. In the pre-action claim we pointed out that a condition of full non-refund for services not rendered infringes consumer rights, and calculated the amount for the undelivered part with interest.
Outcome
The school refunded 520 thousand tenge and 48 thousand in interest within three weeks. The disputed clause was subsequently removed from the offer.
Special needs

The school did not provide the conditions set out in the commission's conclusion

Situation
For a child with special educational needs, the commission's conclusion recommended support and an adapted programme. The school did not create the conditions, citing the absence of a staff position, and suggested that the parents transfer the child to home schooling.
What we did
We prepared an appeal to the administration referring to the commission's conclusion and the organisation's obligation to ensure the recommended conditions. When there was no result, we sent a complaint to the authorised body attaching the conclusion and correspondence, as well as an appeal to the local executive body.
Outcome
Support was organised from the beginning of the next term, and the programme was adapted. The child continued studying in the class, and the transfer to home schooling was avoided.
Bullying

The administration called bullying in the class "children's conflicts"

Situation
The systematic bullying of the child continued for more than six months: damage to belongings, insults, filming on a phone. The class teacher replied that the children would sort it out themselves, did not register the parents' written appeals, and did not provide camera footage.
What we did
We moved the communication into written form: requests were registered with reference numbers, and measures and deadlines were requested. We recorded every episode with dates, collected screenshots, statements from other parents and medical documents about the child's condition. We prepared an application to the authorised body.
Outcome
An investigation was carried out, work was done with the families of those involved, and the episodes stopped. The class teacher was instructed regarding the violation of the procedure for considering parents' requests.
Final assessment

The final assessment results were issued in violation of the procedure

Situation
The graduate was given a final result that differed substantially from his current grades. The appeal commission considered the request in the absence of the student himself and his representative, no minutes were kept, and the reasons for the decision were not set out.
What we did
We requested the case materials and the commission's minutes, and established violations of the procedure for considering the appeal. We prepared a request demanding reconsideration with the student's participation, attaching a comparative analysis with his current performance.
Outcome
The appeal was reconsidered with the graduate's participation, and the result was revised. The final score was increased, which allowed him to be admitted to the programme he wanted.
Student accommodation

A student was evicted from the dormitory in the middle of the semester

Situation
A student from another region was told he would be evicted for violating the residence rules. The ground was stated in a general phrase, no explanation was requested, and no commission was convened. There was a month and a half left before the exams, and he could not find housing in that time.
What we did
We requested the eviction decision and the materials on which it was based. We established that the procedure had been violated: the violation was not properly recorded and no explanation was requested. We sent a request demanding that enforcement be suspended and the matter reconsidered.
Outcome
The eviction decision was cancelled, and the student lived in the dormitory until the end of the academic year. At the same time, awareness work was carried out with him on the rules — the organisation's side also got a reasonable outcome.

Useful information

Education law lawyer: expulsion, school, targeted training

The situation almost always looks the same: the order has already been signed, the conversation with the principal or dean has led nowhere, and time is working against you. A parent learns about an expulsion from a chat, a student from a grade sheet, and only later does it turn out that the procedure was carried out with violations: no explanation was requested, no time was given to clear the debt, no minutes were drawn up. It is precisely on these details that the dispute is most often built.

It is easy to make a mistake in two directions. Some immediately write complaints to every authority and miss the deadline for challenging the order. Others, on the contrary, spend months going to in-person appointments and believing verbal promises, although only a written request with an incoming number fixes your position. Below is a breakdown by typical situations: what counts as a violation, which documents are needed, and in which cases it is more honest to say there is nothing to argue about.

When you need an education law lawyer in Almaty

Education law in Kazakhstan governs the relationship between a pupil or student and an educational organisation: a school, college or university. A dispute begins where the administration's decision rests on a formal pretext rather than on facts: expulsion for absences that did not happen, refusal of admission to first grade at the place of residence, or a demand to complete targeted training when the terms of the contract are absent. In such situations, an education law lawyer reviews the documents and shows whether there is a violation and what to rely on in correspondence.

The work is based on the law of the Republic of Kazakhstan and written requests: an application, a complaint, a claim. Verbal agreements with a principal or dean have almost no force; what matters are orders, contracts, notifications and replies to them. Below are the typical grounds on which Almaty residents come for a review of documents.

  • Expulsion from school, college or university.
  • A conflict with a teacher or school administration.
  • A dispute over targeted training and the obligation to work it off.
  • Refusal of admission or transfer to another educational organisation.
What to check before contacting a lawyer
Situation Key document What matters
Expulsion Order, extract, contract Grounds and compliance with procedure
School Charter, local acts Admission and transfer procedure
Targeted training Contract, supplementary agreement Terms of service and repayment
Refusal of admission Written response Reason for refusal and references to legal norms

The first review of documents is free. If there is no violation and nothing to dispute, we will say so directly and suggest how to act differently.

Education lawyer: what disputes they handle

Education is not just university and a diploma. Disputes arise at every level: in kindergarten, school, college, university. That is why an education lawyer works with situations where pedagogy, medicine and children's rights intersect, and deals with them together rather than separately.

Over 12 years of social practice, such matters are handled alongside medical and pension issues when it concerns a child with special needs or benefits. Below are the typical levels and what is disputed at each.

  • Kindergarten: refusal of admission, expulsion, meals and medical care.
  • School: transfer, assessment, conflicts with a teacher, bullying.
  • College: academic difference, practical training, reinstatement.
  • University: expulsion, transfer, targeted training, diploma.
Levels of education and typical disputes
Level What is being challenged What it relates to
Kindergarten Refusal of admission, expulsion Medicine, children's rights
School Transfer, attestation, bullying Children's rights, safety
College Academic difference, practical training Employment relations
University Expulsion, targeted training Pensions, benefits

Issues at the intersection are resolved together, not piecemeal.

Lawyer for education law and targeted training

Before agreeing to repay funds under targeted training, a lawyer for targeted training checks the contract: who signed it on behalf of the organisation, what conditions on the provision of a place are recorded, and whether there is confirmation that the place was actually provided. If, under the terms of the contract, no place was provided, the obligation to work it off does not arise — and the demand for repayment of the money becomes disputable. In such a situation, a lawyer in the field of education helps to gather documents on admission, allocation and the actual absence of a place.

The amount of the claim is also checked by way of a counter-calculation: compare the claimed sum with the expenses incurred by the organisation, the terms of the contract and the periods of study. Often the claim is inflated or includes something the contract does not provide for. What to request and check at this stage:

  • A copy of the targeted training contract with all annexes and supplementary agreements.
  • Documents on enrolment and allocation, confirmation that a place was or was not provided.
  • Calculation of the claim amount: what each part is made up of.
  • Correspondence with the organisation and the educational institution on the disputed issue.

Can an expulsion be challenged: assistance from a lawyer for education law

Expulsion from a university or college is challenged not because the student disagrees with the grades, but because the educational institution breached the procedure. Most often it is possible to prove that: the administration did not request written explanations, did not consider valid reasons (illness, caring for a relative, participation in competitions), did not observe the deadlines for notifying of the expulsion. If at least one of these elements is missed, the order can be annulled through court or the decision can be reviewed.

A lawyer dealing with educational matters in such a situation checks the documents: the expulsion order, the educational institution's charter, its internal regulations, and the academic calendar. It is important to gather evidence of valid reasons — medical certificates, summonses, tickets. A student's mistake is to agree to expulsion verbally or to collect their documents without challenging the procedure. If there is no violation and there is nothing to dispute, they will say so directly and advise how to act differently.

  • No explanation was requested from the student before expulsion.
  • Valid reasons for absences or poor academic performance were not considered.
  • The deadlines for notifying the student of expulsion were not observed.
  • The order was issued without taking into account the opinion of the trade union or student council (if this is provided for by the charter).

Lawyer on school matters: refusal of admission at the place of residence

A verbal refusal to admit a child to a school at their place of residence means nothing legally: it cannot be recorded and cannot be relied upon in a dispute. The situation changes as soon as a written document appears — from that moment the school has an obligation to respond on the merits. That is why a lawyer on school matters advises first of all not to argue at the doorstep, but to move the conversation onto paper.

An application for admission is submitted in writing, with an inventory: one copy with a mark of acceptance stays with you, or the document is sent by registered letter with acknowledgement of receipt. In the application, you separately request a reasoned response within the period established by law — that is, indicating the specific ground for refusal and the legal provision the school relies on. From then on you work with the response, not with a retelling of the conversation:

  • Make sure the application is registered: incoming number, date, signature of the person who accepted it.
  • Request a response in writing and with a reference to the ground for refusal.
  • Keep a copy of the application, the inventory of the enclosure and the postal acknowledgement.
  • Do not accept verbal explanations of "no places" without documentary confirmation.

Lawyer on educational law: conditions under a commission's conclusion

A commission's conclusion is a document that instructs a school or college to create conditions for a particular child's education. The organisation is obliged to provide them: restructure the programme, bring in an assistant, provide technical equipment, change the class schedule — everything set out in the recommendations. A reference to the fact that there is no such position on the staff list or that resources are lacking does not release it from that obligation.

If the school says it physically cannot implement the conclusion, the matter is resolved through the local executive body: the akimat and the education department find a way — they redistribute positions, assign a specialist, change the funding arrangements. A refusal to deal with it by referring to "no possibilities" is a violation that can be appealed. At a consultation, a lawyer on educational matters looks at the commission's conclusion, the school's responses and the correspondence with the department to understand exactly where the obligation was not fulfilled.

  • Check whether all the necessary conditions are set out in the conclusion: assistant, equipment, schedule, adapted programme.
  • Request a written response from the school: which measures have already been taken, which have not, and why.
  • If there is no response or it is a formality — send an application to the local executive body through its office, with a mark of acceptance.
  • Keep copies of all documents and record the dates — this is the basis for any further dispute.

Lawyer on educational law and bullying at school: how to complain

If a child is being bullied at school, a conversation with the form teacher changes almost nothing: verbal agreements are not recorded, and a week later you cannot ask the school what exactly it did. The correct procedure is a written application with registration: an application in two copies, with the incoming number, date and signature of the person who accepted it on yours, plus a demand to be informed of the measures taken. A legal consultation on educational matters is needed here in order to formulate that demand properly, rather than simply describing the child's hurt.

At the same time, record things yourself: dates, times, place, which children and staff were nearby, what the child said after school. Recordings from cameras in school corridors and common areas are the most convincing evidence, but they are stored for a limited time, so a request to preserve and release them must be submitted immediately, in writing and with the same incoming number, before the video is overwritten. Then proceed step by step:

  • Keep a diary of episodes: date, time, those involved, witnesses, consequences for the child.
  • Keep everything in writing: applications, the school's responses, messages with the teacher in messengers.
  • Have the child's injuries and condition recorded by a doctor if there is physical harm or a sharp deterioration in health.
  • Submit a written request with registration and, separately, a request to preserve camera recordings.

Education lawyer: written request and deadlines

Many conflicts at a school, college or university are resolved without going to court — if you set out your demands in writing and refer to documents. A request to the administration closes a significant share of such situations: the management sees that the dispute has moved into a formal plane and prefers to settle the matter without letting it reach a court hearing. Oral complaints often go nowhere, while a written request triggers a mandatory review procedure.

The organisation is obliged to respond to a written request, and this works in the applicant's favour: the typical response deadline under the law is 15 calendar days (up to 30 days if an additional check is needed). Missing the deadline or sending a formal reply without addressing the substance is itself a violation and strengthens your position in any further dispute. That is why it is important to state clearly in the request exactly what you are asking for and which documents you are attaching: without this, it is easier for the administration to leave the matter without action.

  • Write the request in two copies: hand in one against an incoming stamp, keep the second for yourself.
  • State a specific demand: review of a grade, cancellation of an order, admission to classes.
  • Attach copies of documents: the contract, orders, certificates, correspondence.
  • Refer to legal norms and the organisation's internal acts, not just to emotions.
  • Keep proof of sending: the stamp, a notification, an electronic confirmation.

Education lawyer and the state fee when going to court

When a dispute reaches court, the first thing that frightens parents is the cost. Only certain categories of claimants expressly listed in the Tax Code of the Republic of Kazakhstan are exempt from the state fee — for example, claims for the recovery of alimony or for compensation for harm to health. Education disputes — expulsion, refusal of admission, a conflict with the administration — as a general rule are not on that list, so the fee must be factored into preparing the claim in advance rather than counting on a free court application.

At a consultation, an education lawyer immediately calculates the fee for the specific demand: for non-property claims (to cancel an order, to have a refusal declared unlawful) it is fixed and small, while for property claims (to recover or return money, for example for targeted training) it depends on the amount claimed. This too is part of preparing the claim, not a surprise at the filing stage.

  • Refusal of admission to a school at the place of residence — a non-property claim, fixed fee
  • Challenging the expulsion of a minor — a non-property claim, fixed fee
  • A complaint about the school's inaction in the interests of a child — a non-property claim, fixed fee
  • A dispute over targeted training affecting a student's rights — a property claim, the fee is calculated from the amount claimed

Dispute timelines and the role of an education lawyer in practice

The timelines of a dispute depend on the level at which the matter can be closed. A request to the organisation itself — school, college, university — usually takes from a week to a month: during that time the management either cancels the contested decision or gives a written refusal, which you can then work with further.

If the authorised body in the field of education becomes involved, the proceedings stretch to one or two months: requests, checks and replies take longer. Court cases last considerably longer, but only a minority get that far — more often the conflict is exhausted at the earlier stages, and a well-drafted request saves months.

The role of an education lawyer is not to speed up the process at any cost, but to prevent the case from getting stuck because of formal mistakes: a wrong signature, a missed addressee, no confirmation of delivery. A single typo in a complaint sets the proceedings back by weeks.

  • Request to the organisation: from a week to a month.
  • With the involvement of the authorised body: one to two months.
  • Court: the timeline is longer, but very few get there.

Education lawyer and related disputes: where the boundaries lie

A dispute over expulsion or refusal of admission to a school can drag in issues from other areas of law. If a child was not provided with a paid medical service at a private clinic attached to a training centre — that is already a consumer protection dispute. If a teacher was unlawfully dismissed after a conflict with a student — employment law comes into play. If a student entitled to benefits lost a payment because of an error in the documents — that is pension provision. Formally these are different areas, but in a single situation they intertwine, and it is better to resolve them together rather than piece by piece.

The boundaries lie where the educational process ends and pure medicine, a pure employment conflict or a pure pension calculation begins. In practice, the following lines most often intersect:

  • Expulsion combined with non-payment of a scholarship or social benefit — look at both the order and the grounds for payment.
  • Refusal of admission on medical grounds — the conclusion is issued by a doctor, but it is challenged together with the actions of the school.
  • A conflict with a teacher escalated into dismissal or a disciplinary sanction — the employment and educational disputes run in parallel.
  • Paid educational services were not provided in full — this is a consumer dispute within educational relations.
  • A student with a disability does not receive the required adaptation — educational and social law intersect.

When a lawyer specialising in education law is not needed: an honest assessment

Sometimes there is no violation at all, and then the dispute is hopeless from the outset. For example, a student was expelled for academic debt confirmed by grade sheets, or a child was refused admission to a particular school although their place of residence does not fall within its catchment area. In such cases the lawyer will say so directly at the first consultation, without promising a win.

The first review of documents is free: the specialist looks at the order, the contract, the correspondence and assesses whether there is anything to work with. If there is no violation and nothing to dispute, you will be advised how to act differently: withdraw the documents, transfer, retake a subject, apply to the education department or to the school's founder. That is more honest than dragging out a case with no prospects.

What is worth bringing to such a review:

  • The order on expulsion or refusal of admission
  • The education contract and supplementary agreements
  • Written replies from the school, college or university
  • Correspondence, screenshots, written explanations

The most costly thing in an education dispute is a missed deadline for challenging an order and oral agreements instead of a written application. Until a decision is recorded on paper with a date and number, it is almost impossible to prove a violation.

Reviews

Reviews of a lawyer's work in education law

4.9
Google
4.9  · 128
Yandex
4.8  · 94
2GIS
4.9  · 156
Zoon
4.7  · 41
Gulnara A.

My son was expelled from his fourth year while he was in hospital, nobody asked for any explanations, they just issued the order. It turned out this was a breach of procedure. He was reinstated and got his diploma the same year.

Service: Education law lawyer in Almaty

Company response

Thank you for writing. We are very glad it all ended well and your son received his diploma on time.

Marat Zh.

We were moving to Almaty and enrolling our son in a school at the new address, but they refused us verbally at the reception and would not even accept the application, I spent a month going there and trying to persuade them. I started looking for a lawyer out of sheer desperation, because time was passing and the child was sitting at home. We wrote a letter with an inventory of attachments and also to the authority, and he was enrolled within nine days. Turns out all we had to do was put it in writing.

Service: Education law lawyer in Almaty

Aigul T.

Thank you for your help, everything was resolved, though before that I no longer believed it would work out. Special thanks for keeping me informed and answering calmly.

Service: Education law lawyer in Almaty

Company response

Thank you for your kind words. If you need help again, we are here.

Dinara S.

My daughter was bullied in her class for six months, the form teacher said the children would sort it out themselves, and I did not know where to go, I came in completely exhausted. Yerlan helped put everything together, we started sending official requests, with registration. An investigation was carried out and it all stopped.

Service: Education law lawyer in Almaty

Yerzhan K.

I came with a targeted contract, they were demanding almost triple the amount back, even though I was never given a proper placement. Aigerim calmly went through everything, the amount was reduced to the actual one, and then we agreed on working it off instead.

Service: Education law lawyer in Almaty

Natalya V.

The online school kept cancelling classes but refused to refund the money, citing their own offer terms, and I no longer understood what to do about it, so I went looking for a lawyer. They returned more than half plus interest.

Service: Education law lawyer in Almaty

Aliya B.

We had a difficult situation with transferring our daughter to another school, they did not want to hand over the documents and kept dragging out their answer. I went to several consultations and everywhere they somehow scared me with courts and sums, but here they just sat down and calmly went through what was actually going on. They laid everything out step by step for me and told me what to realistically expect, without panic and without big promises. They answered my questions patiently, even when I asked the same thing again. The applications were drafted so well that they were accepted on the first try. Within a couple of weeks we managed to transfer to the school after all. They work calmly and to the point, no panic. To be honest, I would not have managed to put all of this together properly on my own.

Service: Education law lawyer in Almaty

Sergey M.

My son has a commission's conclusion, the school didn't create the conditions and suggested transferring him to homeschooling, and we almost agreed, though we understood it shouldn't be like that. We went to a lawyer because we didn't know ourselves whether we could refuse at all and what the consequences would be. The lawyer explained that it's only our decision and no one has the right to pressure us. They organized support starting from the next quarter. Thank you, everything was calm and to the point.

Service: Education law lawyer in Almaty

Kamila N.

My daughter had an unpleasant situation at her final assessment, the work was reviewed without us and we were not shown the minutes. At first we thought it was just our own carelessness, but the mark was clearly too low. I got in touch only after I had gone to the school myself several times and got nowhere. Asel helped gather everything and explained how to proceed. We got a re-review and the mark was raised. My daughter got into the place she wanted. Without them I would probably still be sitting there with that upsetting result.

Service: Education law lawyer in Almaty

Askhat D.

They helped well, everything went faster than I expected, I recommend them.

Service: Education law lawyer in Almaty

Company response

Thank you for the review and the recommendation. We will be glad to help again if the need arises.

Zhanna R.

My son was being evicted from the dormitory in the middle of the semester, no explanations were asked for. The decision was overturned and he finished his studies without any trouble.

Service: Education law lawyer in Almaty

Oleg P.

I came in after my daughter's transfer was refused, convinced we were being treated unfairly. They looked at the documents for free and honestly told me that in our case the school had acted within the rules, and suggested how to solve it differently, through a transfer. I respect that they didn't invent a dispute just to take the case.

Service: Education law lawyer in Almaty

Saule I.

Half of the lessons in the course my daughter was enrolled in didn't happen, we asked for our money back, but the training centre didn't respond. Not knowing where to start, I asked around among acquaintances and came here. During the consultation they explained everything and looked through my documents. They prepared a complaint, and within a week of sending it, the money was returned without going to court. They saved me a lot of running around, thank you. If anything like this happens again, I'll come back here.

Service: Education law lawyer in Almaty

Company response

Saule, thank you for your review! We know how important it is to protect your rights in situations like this, and we're glad we could help.

Timur E.

They explain everything clearly without legal jargon, I was actually afraid I wouldn't understand anything. True, once I had to wait a couple of days for an answer, I'd already started to get nervous. But then they laid it all out step by step, what to do and in what order. I didn't have all the documents, I had to bring the rest later. That didn't spoil the impression, because they talked to me like a person, not a client. My son got into the place he wanted. Thank you for your patience

Service: Education law lawyer in Almaty

Madina Zh.

My daughter was being pressured to withdraw her documents after a conflict with a teacher. Good thing we didn't sign anything right away and got advice first. The conflict was sorted out, and she stayed in school.

Service: Education law lawyer in Almaty

Viktor L.

I got in touch late in the evening, no longer expecting anyone to answer. Sanzhar replied on WhatsApp the same day and laid everything out step by step. I approached them about transferring my child to another school, I was afraid we wouldn't make it before the start of the term. My documents were in a mess, we put everything together. Once I had to remind them about myself, but that's a minor thing. The main point is everything was ready by the deadline. With this approach you really feel calmer. Thanks to him for his patience and for not giving up halfway

Service: Education law lawyer in Almaty

Raikhan O.

My son was expelled for non-payment, even though there was no notice of the debt and no deadline was given to pay it. I went to Asel almost straight away, afraid that now we wouldn't be able to get him reinstated at all. The order was cancelled, and he was given time to pay

Service: Education law lawyer in Almaty

Company response

Thank you for getting in touch in time. We're glad the matter was resolved and your son continued his studies.

Anna Sh.

My situation was difficult: I wanted to transfer to another educational institution, but for a whole month they wouldn't give me my documents, and they said openly they wouldn't. So I had to look for a lawyer, because no matter how many times I went myself, there was no result. When I came here, they listened carefully to everything and understood my situation. They prepared a letter, and within three days of it being sent, my documents were released. That's when I finally felt at ease

Service: Education law lawyer in Almaty

Bekzat S.

competent specialists on school matters, there aren't many like that. we reached out about transferring the child and they explained everything calmly. they answered quickly, though sometimes we had to wait a little. but they did the job properly, without unnecessary fluff. I recommend them to anyone with school problems.

Service: Education law lawyer in Almaty

Irina G.

I fought with the school on my own for a long time with no result, I no longer knew where to turn. Once a lawyer got involved and everything went in writing, the matter was resolved within a month. I wish I'd come earlier, I'd have saved myself the stress

Service: Education law lawyer in Almaty

Company response

Thank you for your kind words. I'm sorry you had to go through this, but it's good that everything was resolved.

Daniyar A.

They helped me get reinstated after expulsion, thank you. True, I had to wait a couple of days for an answer, I was already worried. Aigerim then took everything in hand and saw it through to the end

Service: Education law lawyer in Almaty

FAQ

Can an expulsion from a university be challenged?

Yes, and most often this succeeds because of procedural violations: no explanations were requested, valid reasons were not considered, notification deadlines were not observed.

How much does a document review cost?

The first review is free: we look at the order, the grounds and the correspondence and tell you whether there is a violation. Further work is paid under a contract.

The school refuses admission at the place of residence. What should I do?

Submit an application in writing with an inventory and demand a reasoned response within the established time limit. Verbal refusals stop as soon as a document appears.

Are they obliged to create the conditions set out in the commission's conclusion?

Yes. The absence of a position or resources is not a ground for non-performance: the organisation is obliged to provide the conditions or resolve the matter through the local executive body.

They are demanding repayment of funds for targeted training. Is this lawful?

It depends on whether a place was provided under the terms of a contract. If not, no obligation to work it off arises. The amount claimed is also checked by way of a counter-calculation.

The course offer states that the money is non-refundable.

Such a term is invalid as regards services not rendered. You are entitled to withdraw from the contract, paying for the classes actually held rather than the whole course.

What is the right way to complain about bullying at school?

Only in writing, with the complaint registered and a demand to be informed of the measures taken. At the same time, record the episodes and request the camera footage before it is overwritten.

Do I have to pay a fee when going to court?

In cases involving the protection of the rights of minors, no state fee is charged. There is no financial barrier to filing.

Can a final assessment grade be challenged?

The procedure for conducting and hearing an appeal can be challenged. If the commission worked without the student, without a record and without setting out its reasons, the decision is subject to review.

How long does such a dispute take?

If the matter is resolved by approaching the organisation, from a week to a month. With the involvement of the authorised body, one to two months. Court cases last longer, but only a minority reach that stage.

Should I take my documents out if they offer to settle things amicably?

No. It is easy to take the documents out, but almost impossible to come back afterwards. Any such offer should first be shown to a lawyer — it is free and takes a day.

Contacts and maps

Where to find an education law lawyer in Almaty

Address
1 Abylai Khan Ave, Almaty
Appointments
at the office and by video call, visits around the city
Working hours
Mon–Sun: 10:00–19:00

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Tell us about your situation

The first consultation is free. If the matter can be resolved without court, we will say so directly.

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