Tender and public procurement lawyer in Almaty — we challenge the rejection of a bid and the results of a procurement

Tender and public procurement lawyer reviewing tender documentation with company representatives in Almaty
  • We challenge the rejection of a bid and the cancellation of procurement results
  • We prepare a complaint to the authorised body within the short appeal period
  • We protect against inclusion in the register of unscrupulous participants
  • We conduct disputes over public procurement contracts: deadlines, quality, penalties
Tenders and public procurement

We work with procurement participants: LLPs, sole traders, manufacturers, contractors, service providers

We review the documentation before the bid is submitted, not after a rejection — that is cheaper and faster

We prepare complaints against the actions of the organiser and the tender commission

We get companies removed from the register of unscrupulous participants and keep them out of it

We conduct disputes over concluded procurement contracts: acceptance, volumes, fines

We provide ongoing procurement support if the company takes part in procedures regularly

Tender and public procurement lawyer Yerlan Sagintayev

Send us the listing number and the protocol — a lawyer for tenders and public procurement will look at the grounds on which you were rejected and whether there is still time to file a complaint. The review is free, and if there are no grounds for a dispute, we will say so.

  • 13years
    in procurement
    We have been running procedures since the portal was still on paper
  • 3days
    to file a complaint
    This is usually how much time is left before the deadline when clients come to us
  • 180+
    procedures a year
    We support clients' procurement on a retainer basis
  • 71%
    complaints upheld
    Of those we filed after our own analysis of the tender documentation

Bid rejected

The tender commission found the bid non-compliant with the requirements. We look at whether the ground was real and whether the commission went beyond the documentation.

Procurement results cancelled

You won, but the result was cancelled following a competitor's complaint or a decision by the authorised body. We examine the grounds and challenge the cancellation.

Documentation written for a competitor

The requirements are worded so that only one supplier can qualify. This is a separate ground for a complaint — before the deadline for submitting bids.

Risk of the register of unscrupulous participants

The customer has submitted information to include you in the register. That means two years without procurement, so work must start immediately, not after the decision.

Already in the register

We prepare documents for removal: we examine whether the refusal of the contract amounted to evasion and whether the inclusion procedure was followed.

Dispute over a concluded contract

The customer does not accept the works, charges a penalty, withholds the security or demands termination. We handle disputes under a procurement contract.

Review of documentation before submission

We read the procurement terms and tell you what is dangerous in them: hidden requirements, unfeasible deadlines, disproportionate fines, traps in the technical specification.

Ongoing procurement support

The company takes part in procedures every week. We take on checking the announcements, preparing bids and responding to any decision of the commission.

Send us the documentation and the minutes — a lawyer for tenders and public procurement will say whether there are grounds for a complaint

The first review is free. If the commission's decision is lawful and there is nothing to dispute — we will say so directly, rather than take money for a complaint that is bound to fail.

  • The bid was rejected
  • The procurement results were cancelled
  • Documentation tailored to a competitor
  • They are threatening the register
  • Already in the register
  • The customer does not accept the works
  • A penalty was charged
  • Ongoing support is needed

Cost

How much do the services cost a lawyer for tenders and public procurement

The cost depends on the stage the procurement is at: before the bid is submitted the work is cheapest, after inclusion in the register it is most expensive. We give the exact amount once we have seen the documentation.

Service What is included Cost
Review of documentation and minutes We will assess the grounds for rejection and the remaining time limit for appeal free of charge
Legal opinion on the procurement A written review of the requirements, risks and prospects from 45,000 ₸
Review of the application before submission Completeness, compliance with requirements, wording from 60,000 ₸
Complaint against the actions of the organiser Preparation and submission to the authorised body from 80,000 ₸
Support during consideration of the complaint Hearing, explanations, additional documents from 120,000 ₸
Protection against inclusion in the register Urgent work before the customer adopts a decision from 180,000 ₸
Removal from the register Pre-trial correspondence and court appeal from 250,000 ₸
Challenging the procurement results in court First instance, full conduct of the case from 200,000 ₸
Review of the procurement contract Before signing, with a list of specific amendments from 55,000 ₸
Dispute over performance of the contract Acceptance, volumes, penalty, security from 220,000 ₸
Appeal in a procurement case Complaint and participation in the second-instance hearing from 150,000 ₸
Subscription support for procurement All company procedures, with no invoice for each action from 250,000 ₸/month

The ranges are indicative and do not constitute a public offer. Fees of the authorised body and the court, notarial expenses and translations are paid separately and are not included in the cost of services.

How it works lawyer for tenders and public procurement: from documentation to a decision on the complaint

We check the deadlines

The first thing we establish is how many days remain for filing a complaint. Everything else depends on this: a missed deadline closes the door to a dispute on the merits.

We read the documentation

We examine the announcement, the technical specification and the draft contract: what requirements are imposed, how they are worded and whether they go beyond what is permissible.

We analyse the protocol

We compare the ground for rejection with the text of the documentation. Most often the commission refers to a requirement that was not in the announcement.

We give a forecast

Before payment we state the chances: a strong ground, a disputable one, or none. If the complaint is clearly a losing one, we take on only the negotiations.

We prepare the complaint

We gather the arguments and annexes, and formulate the demand specifically: to cancel the protocol, to oblige a review of the bid, to suspend the procedure.

We conduct the proceedings

We take part in the hearing, respond to the customer's objections, and submit additional documents at the request of the authorised body.

We go to court if necessary

When the complaint is not satisfied or the decision is taken beyond the powers, we prepare a claim and conduct the case in the first instance and on appeal.

We close out the consequences

We make sure the decision is enforced: the bid is reviewed, no information is sent to the register, and the contract is concluded with you rather than with another participant.

The deadline for a complaint is short — do not wait for the end of the procedure

Send the listing number and the protocol to WhatsApp — we will tell you today whether there are grounds and how many days are left.

Describe your situation

Team

Team of lawyers in Almaty

We handle a case from start to finish with the same team: you always know who is dealing with your matter and who to contact.

Asel Kurmanova — Lawyer for civil cases

Asel Kurmanova

Lawyer for civil cases

Handles disputes over real estate, inheritance, contracts and transactions. Supports transactions from document review through to registration of title.

  • 14 years of practice
  • Civil and housing disputes
  • Kazakh and Russian languages
Dmitry Kim — Lawyer for financial and motor vehicle disputes

Dmitry Kim

Lawyer for financial and motor vehicle disputes

Works with banks, insurers and debt collectors, handles recovery and bankruptcy cases, and defends drivers in administrative matters.

  • 11 years of practice
  • Banks, insurers, motor vehicle disputes
  • Pre-trial settlement
Gulnara Abisheva — Lawyer for family and social matters

Gulnara Abisheva

Lawyer for family and social matters

Handles divorces, division of property, alimony and disputes over children, as well as employment, pension and social issues.

  • 9 years of practice
  • Family and employment disputes
  • Work with guardianship authorities
Yerlan Sagintayev — Lawyer for corporate law

Yerlan Sagintayev

Lawyer for corporate law

Supports company transactions, arranges shares and corporate agreements, handles disputes between participants and reorganisation.

  • 13 years of practice
  • Transactions, shares, corporate disputes
  • Support for investment rounds
Aigerim Nurlanova — Tax lawyer

Aigerim Nurlanova

Tax lawyer

Challenges notifications and inspection reports, handles tax disputes in court, supports inspections and recovers overpayments.

  • 10 years of practice
  • Inspections and tax disputes
  • Working with the client's accounting records
Viktor Li — Construction and contract lawyer

Viktor Li

Construction and contract lawyer

Reviews contract agreements, estimates and acts, handles disputes over quality and scope of works, supports acceptance of facilities.

  • 12 years of practice
  • Contracting, shared participation, acceptance
  • Working with construction expertise
Madina Ospanova — Intellectual property and IT lawyer

Madina Ospanova

Intellectual property and IT lawyer

Protects copyright and trademarks, drafts contracts for IT teams and handles rights to products and code.

  • 8 years of practice
  • Copyright, trademarks
  • Contracts for IT and studios
Sanzhar Ibraev — Bankruptcy and debt recovery lawyer

Sanzhar Ibraev

Bankruptcy and debt recovery lawyer

Handles bankruptcy and rehabilitation procedures, recovers receivables, defends directors against subsidiary liability.

  • 15 years of practice
  • Bankruptcy, rehabilitation, debt recovery
  • S

Practice

Recent case stories from our lawyers in Almaty

Details have been changed and anonymised: the content of the case is protected by professional privilege.

Rejection of a bid

The commission relied on a requirement that was not in the tender documentation

Situation
The company submitted a bid to supply laboratory equipment worth 84 million tenge. The commission rejected it, stating that a certificate had not been attached for every item. The listing contained no such requirement — a certificate was required only for the main equipment. Four days remained until the deadline for appeal.
What we did
We retrieved the text of the tender announcement as amended on the date of submission, recorded the wording of the requirement and compared it with the ground for rejection. We prepared a complaint with notarised screenshots of the portal attached and a discrepancy report. We separately noted that the commission had applied the requirement expansively, which falls outside its powers.
Outcome
The authorised body found the complaint justified and the rejection report was cancelled. The bid was reconsidered, the company became the winner and concluded a contract for the original amount. The entire dispute took 19 days.
Register

Refusal of a contract due to the manufacturer's failure to supply was not recognised as evasion

Situation
The supplier won the tender, but the manufacturing plant in another country stopped shipment due to sanctions restrictions on components. The company notified the customer and refused to sign the contract. The customer submitted information for inclusion in the register of unscrupulous participants — that would mean two years without tenders, with public procurement accounting for 60% of turnover.
What we did
We gathered evidence of the impossibility of performance: correspondence with the plant, official notification of the suspension of shipments, a statement on the impossibility of replacing components, and information on market offers. We proved that the refusal was not an evasion of the contract but was caused by a circumstance that arose after the bid was submitted and was beyond the supplier's control.
Outcome
Inclusion in the register was refused. The company retained the right to participate in tenders and in the following quarter won two procedures for a total of 210 million tenge.
Documentation

The requirements were written for a single supplier

Situation
In a tender for the maintenance of engineering systems, the technical specification contained parameters that matched the equipment of a single manufacturer: exact dimensions were specified, a specific type of connector, and a market presence of exactly the year the competitor was founded. Our client met the substance but did not pass formally.
What we did
We filed a complaint before the deadline for submitting bids — this is essential, as documentation can no longer be challenged after the bids are opened. We showed that none of the three parameters affects the result of the service, and attached a technical specialist's opinion on the interchangeability of the equipment.
Outcome
The organiser was obliged to amend the documentation and extend the deadline for submitting bids. Five companies took part in the new procedure instead of one, and the client took first place with a price 12% below the starting price.
Procurement contract

The customer did not sign the acts and charged a penalty for its own delay

Situation
The contractor completed the renovation of premises under a public procurement contract worth 46 million tenge. The customer did not sign the acts for three months, citing the absence of a commission, and at the same time charged a penalty for late completion — by the time of the engagement it had reached 6.8 million tenge.
What we did
We sent the acts again with an inventory of the contents and a delivery notification, recording the date of receipt. We prepared a calculation showing that the delay was caused by the customer's inaction: the work had in fact been completed and the facility was in use. We filed a counterclaim for payment and for the penalty to be recognised as unjustified.
Outcome
The court recognised the acts as accepted by operation of law, awarded 46 million tenge in principal debt and refused the customer's claim for the penalty in full. Legal costs for representation were also awarded.
Cancellation of results

The win was cancelled on a competitor's complaint — we restored the result

Situation
The client won a tender for technical maintenance services. The losing participant filed a complaint, stating that the winner lacked sufficient work experience. The authorised body cancelled the results, even though the experience was confirmed by three performed contracts, two of which the customer simply failed to take into account.
What we did
We appealed the decision in court. We showed that the authorised body had assessed only one of the three contracts attached and had not requested explanations, although it was obliged to. We submitted completion acts for all three contracts and a statement of the total value of the obligations performed.
Outcome
The decision to cancel the results was recognised as unlawful and the tender results were restored. The contract was concluded with the client, and its performance period was extended for the duration of the dispute.
Security

The customer withheld the performance security after proper completion of the work

Situation
After the contract was completed, the customer did not return the performance security of 3% of the contract amount — 5.4 million tenge — citing defects identified during the warranty period. The defects were not recorded in an act, however, but merely listed in a letter without reference to specific volumes.
What we did
We requested a defect record and evidence that the defects arose through the contractor's fault. After the refusal, we sent a pre-action claim and went to court. An expert examination was ordered, which established that the alleged defects related to operation rather than the quality of the works performed.
Outcome
The security was returned in full together with a penalty for the use of another's money. The expert examination was paid for by the losing party.
Deadlines

The company came a day before the deadline — the complaint was filed in time

Situation
A supplier of medical consumables learned of the rejection of its bid too late: the notification went to the email of an employee who was on leave. By the time the company approached us, one working day remained, and the volume of documentation exceeded 300 pages.
What we did
The same day we analysed the protocol and the announcement and singled out one strong ground instead of listing every disputed point — a focused complaint is considered faster and does not dilute the position. We prepared and filed the complaint before the deadline, and submitted the attachments the next day by motion.
Outcome
The complaint was accepted for consideration and granted in part: the protocol was annulled insofar as it rejected the client's bid. The bid was reconsidered, the company took second place and received the contract after the winner declined.
Ongoing support

We eliminated a recurring mistake that had been getting the company rejected for the third year running

Situation
A manufacturing company took part in procurement regularly and was consistently rejected in roughly a third of the procedures. Internally this was put down to bias on the part of the customers. Over a year, the losses from failed procurements were estimated at 400 million tenge in lost revenue.
What we did
We analysed 24 protocols covering two years and saw a pattern: in 19 cases the reason was the same — the experience confirmation form was filled in using an outdated template, without stating the details of the acts. We rewrote the internal bid template, drew up a 14-point checklist and trained the procurement department, and took complex procedures on for ongoing support.
Outcome
Over the following 11 months, out of 31 procedures there was not a single rejection on formal grounds. The company won 12 procurements against 5 the previous year.

Useful information

Tender and public procurement lawyer in Almaty: rejected bids, complaints and the register

A bid rejection protocol arrives unexpectedly: that morning the company was still counting on the contract, and by the evening it sees the dry wording "does not meet the requirements". At that moment the director and the tender specialist most often make the same mistake — they start writing emotional letters to the customer instead of recording the date the protocol was published and assessing the prospects of a complaint. Procurement runs on strict deadlines, and a day's delay removes the chance to challenge the results before the contract is signed.

The second situation is even more dangerous: the customer raises the question of including the company in the register of unscrupulous participants. Here the cost of a mistake is not the loss of one contract but a restriction on taking part in procurement for a long period. Below is a practical breakdown of how to read the grounds for rejection, where and within what deadline a complaint is filed, what documents are needed, and in which cases a public procurement lawyer is brought in.

Tender and public procurement lawyer in Almaty: when a bid is rejected

A rejected bid or annulled results is not the end but a fork in the road. A company in Almaty has a choice: challenge the decision of the tender commission or calmly prepare the contract, having calculated the risks in advance. A tender and public procurement lawyer in such a situation looks at what exactly the rejection is based on and proposes a workable line of conduct.

Defending the position of a participant whose bid was rejected.

Support with the contract if the results nonetheless stand.

Assessing the risk of inclusion in the register of unscrupulous participants.

Public procurement in Kazakhstan runs through the public procurement web portal under the Law "On Public Procurement", and every step on the portal leaves a trace: a protocol, a notification, the status of the bid. A tender lawyer examines these documents, checks whether the commission stayed within its powers, and prepares either a complaint or a contract with reservations. The work then proceeds in two directions:

  • Review of the protocol and the grounds for rejection.
  • Preparation of a complaint or objections.
  • Support of the contract through to signing.

Lawyer for public procurement: how to read the protocol and the grounds for rejection

The ground for rejecting a bid is set by the customer, but the choice is not free: the reason must rest directly on the provisions of the law on public procurement. The decision itself is recorded in the protocol, which is published on the portal — it is this document, not oral explanations, that becomes the subject of review. A lawyer for public procurement starts with the protocol: checking whether a ground is named, whether it is tied to a specific point of the bid and to a requirement of the tender documentation.

The wording of the protocol is not all of equal value. A phrase citing a specific non-compliance and a legal norm gives grounds for a complaint if the requirement was vague or the bidder was misled. General words without any link to a document or to the law almost always mean the customer was tailoring the result — that too is a workable argument. But a rejection for an obvious defect in the bid that the participant could have remedied but did not will not support a complaint.

What to look at in the protocol first:

Whether there is a reference to a specific ground from the law

Whether it states which particular document or piece of information does not comply

Whether the reason matches the requirements of the tender documentation

Whether the norm the customer relied on is indicated

Lawyer for state procurement: where and within what time limit a complaint is filed

When it becomes clear that the bid was rejected unlawfully and the results are doubtful, the first decision is where to file a complaint. Under Kazakhstan law, a complaint against the actions of the customer, the organiser or the commission is filed with the authorised body for internal state audit and with the court. These are two different routes: the authorised body reviews the procurement procedure administratively, while the court hears the dispute under the rules of claim proceedings. The choice depends on what you want to challenge and how quickly the procurement needs to be suspended.

The mistake is to delay filing and to pick the body at random. A lawyer for state procurement or a lawyer for public procurement first assesses which route will produce a result in your particular situation, and only then prepares the documents. Missing the deadline removes the possibility of challenging the results: the complaint will be left without consideration, and the procurement will move on.

Lawyer for tenders and public procurement: the register of unscrupulous participants

The register of unscrupulous participants in state procurement is a separate mechanism that does not operate automatically on a decision of the customer or the portal. The basis for inclusion is a court decision: until there is a court act in force, there can be no entry in the register. This is a fundamental point, because many treat the threat in a customer's notice as a punishment that has already happened.

What this means in practice. A company that ends up in the register loses the ability to take part in state procurement for the period established by law, and information about it becomes open to all customers. A lawyer for procurement at this stage checks whether there are real grounds for a court decision, prepares objections and works with the evidence — from correspondence under the contract to documents on performance of obligations.

  • A court decision is the only basis for an entry in the register
  • Before the decision comes into force, inclusion in the register is not allowed
  • The entry closes off participation in public procurement for the period established by law
  • Information from the register is visible to customers and affects admission to future tenders

Lawyer for tenders and public procurement: the contract before signing

A public procurement contract is worth showing to a lawyer for public procurement before signing, not after the first delay. In the draft contract, the supplier is usually faced with terms that suit the customer but cost the contractor dearly: delivery and acceptance deadlines, the procedure for recording defects, the amount and base for calculating the penalty, performance security. A signature under such a contract means agreement with all these rules, and challenging them afterwards is almost impossible.

Particular attention should go to acceptance and performance security. If the contract does not set out who confirms quality and volume and at what point, the customer is entitled not to sign the act and at the same time to charge a penalty for delay. Performance security is returned under the terms of the contract, and any claim as to quality can become a reason not to return it or to withhold it. Checking these clauses before signing is cheaper than a dispute after delivery.

  • delivery, acceptance and act-signing deadlines
  • the procedure for recording defects and a reasoned refusal
  • basis and amount of the penalty for delay
  • terms of return and retention of performance security

Tender and public procurement lawyer: procurement by holdings and the quasi-public sector

Procurement by national holdings and quasi-public sector companies does not go through the public procurement portal but follows the customer's own internal rules. Each holding has its own regulation: where notices are published, how lots are formed, what requirements apply to the supplier and how bids are reviewed. That is why advice on public procurement here starts with the question of which document the procurement was conducted under.

This also explains the difference in preparing and challenging. A protocol of such a customer cannot always be appealed in the same manner as results on the portal: the procurement regulation and internal commissions are looked at first, and only then is the method of protection chosen. A bid is rejected on formal requirements of the regulation, and without its text it is almost impossible to win the dispute. What is worth checking first:

  • which procurement regulation was in force at the time of the notice
  • who sits on the commission and how the decision is formalised
  • what requirements for the supplier's documents are set out in the internal rules
  • whether a pre-trial complaint within the holding is provided for

Tender and public procurement lawyer: documents for a complaint

For a complaint to rest on the protocol and a rule of law rather than on emotions, the set is assembled before filing. The basis is the final protocol of the commission meeting — it shows which clause of the tender documentation was applied to the bid. Alongside it, the bid itself is kept with all annexes and the price proposal, as well as the tender documentation in the version in force at the time of the notice. It is useful to download in advance the procurement card, the history of changes and information about other participants from the portal.

If the dispute reaches a hearing, the court and the authorised body will need documents on the company's legal capacity: the charter, certificates on tax arrears, licences, certificates and confirmation of experience. A procurement lawyer checks whether all downloads are certified and consistent with each other — a discrepancy in dates or versions of documentation weakens the argument. In practice, the set for a complaint can be assembled within 3 days. Scattered screenshots and messenger correspondence will not replace evidence.

  • final protocol of the commission with the grounds for rejection
  • bid with all annexes and the price proposal
  • tender documentation in the version as at the date of the notice
  • download of the procurement card and history of changes
  • title documents and certificates of the company

Tender and public procurement lawyer: portal or court — comparison

The two routes of challenge rarely exclude each other. A complaint against the actions of the customer, the organiser or the commission is filed with the authorised body for internal state audit and with the court — in parallel or sequentially, depending on what needs to be achieved in time. A complaint is faster: the portal reviews it within tight deadlines and may suspend the procurement until a decision is issued. A claim is slower, but it is the court that can invalidate the results and the contract, as well as award damages.

A public procurement lawyer chooses the route by the goal. If the aim is to block an unlawful admission of a competitor or to cancel a protocol — a complaint comes first; it creates an official position and often resolves the matter without court. If the customer has already signed the contract or the matter concerns the register of unscrupulous participants, the portal will not help — a claim is needed. In practice, a complaint and court complement each other: the arguments verified by the body become the basis for the court dispute.

  • Complaint: faster, suspends the procurement, cheaper in terms of time
  • Court: cancels the results and the contract, awards damages
  • Complaint + court: gathering evidence and consistent protection
Comparison of routes of challenge
Criterion Complaint to the authorised body Claim to court
Speed Faster, urgent deadlines Longer, full process
Suspension of the procurement Possible before a decision Only through interim measures
Cancellation of the contract No Yes
Recovery of damages No Yes

The routes do not replace but complement each other: the complaint prepares the position, the court secures the result.

Tender and public procurement lawyer: grounds for rejection in a table

A rejection of a bid must rest on the grounds set out in the law and is recorded in the protocol on the portal. The protocol shows which clause of the tender documentation was breached and what the customer looked at during evaluation. A tender lawyer reads the protocol line by line and checks each objection against what the bidder actually submitted.

Below are the typical grounds for rejection and what is checked for each block of the bid. The table helps to understand where exactly the dispute arose: in the description, the price, the qualifications or the documents.

What is checked against the grounds for rejection:

Ground: mismatch in the description of the goods or services. Characteristics, units of measurement, references to standards and completeness of the specification are checked.

Ground: errors in the price proposal. The arithmetic, the price structure, inclusion of mandatory costs and the absence of prohibited conditions are checked.

Ground: insufficient qualifications. Supporting documents, experience, permits, licences and specialists are checked.

Ground: defects in the documents. The composition of the package, signatures, seals, validity periods of certificates and legibility of copies are checked.

Ground: non-compliance with qualification requirements. The declared data is checked against the threshold criteria of the documentation.

Typical grounds for rejection and what is checked
Application block Grounds from the protocol What is checked
Description Mismatch of characteristics Technical parameters, standards, units of measurement
Price Errors in calculation Arithmetic, structure, completeness of costs
Qualification Insufficient experience or permits Supporting documents, specialists, licences
Documents Defects in the package Composition, signatures, seals, validity periods of certificates

The check is carried out against the text of the protocol and the composition of the application on the portal.

Lawyer for public procurement: the most costly mistakes

The most costly mistake a supplier can make is signing a contract without checking its terms. The winner celebrates the win and signs, then discovers strict delivery deadlines, unfavourable acceptance terms, a large penalty and performance security that freezes money for the entire period. Challenging such a contract after signing is almost impossible, and a lawyer for public procurement in this situation can only soften the consequences, not rewrite the terms.

The second most costly mistake is ignoring the protocol setting out the grounds for rejection. Believing the matter will resolve itself, the supplier loses the deadline for a complaint and the right to refer to the customer's violation. And attempts to reach an agreement verbally are the most treacherous line: the customer's oral promises are not recorded, time passes, and the application remains rejected. What should be done immediately:

  • Read the draft contract before signing, not after.
  • Check the deadlines, acceptance, penalty and performance security.
  • Record the customer's position in writing.
  • Do not delay with the deadline for challenging the protocol.

Lawyer for tenders and public procurement: the reader's response deadlines

The deadlines for responding to the protocol and for challenging the procurement results are limited. While the period for a complaint is running, both suspension of the procedure and review of applications are available. Once it ends, only the court route remains, where challenging is harder and takes longer. The faster a public procurement consultation is held and documents are gathered, the wider the range of actions available.

If the protocol and correspondence on the portal are already in hand, the practitioner prepares the complaint within three days. This estimate covers analysis of the grounds for rejection, collection of evidence and drafting of the text. Delays for internal approvals within the company eat into this margin, so the decision to prepare the complaint should be taken immediately after rejection.

  • the procurement protocol with a note of the time of publication;
  • the bid and all annexes to it;
  • correspondence with the organiser through the portal;
  • notifications on the status of the bid;
  • copies of enquiries and clarifications.

Lawyer for tenders and public procurement: when a public procurement lawyer steps in

The role of the public procurement lawyer and the procurement lawyer begins where the portal no longer helps. The dispute moves to court: challenging the results, compelling the conclusion of a contract, recovery of losses. A separate area is the threat of the register of unscrupulous participants: inclusion is possible only by a court decision, so the position is built on refuting the grounds of the customer's claim.

Scope of work: the tender and public procurement lawyer handles correspondence, prepares complaints and documents, and represents interests before the audit body; the public procurement lawyer steps in when the matter reaches court and procedural representation is required. Both tracks can run in parallel if the customer simultaneously challenges the results and seeks to include the company in the register.

  • Challenging the results before the audit body and in court at the same time
  • Protection against inclusion in the register of unscrupulous participants
  • Recovery of losses and compelling the customer to conclude a contract
  • Representation in court in procurement disputes

The main practical conclusion: the fate of a tender is decided not by the strength of the letter, but by the deadline and the precise wording in the protocol — first we record the date of publication and the ground for rejection, then we choose the method of defence.

Reviews

Reviews of the work of a lawyer for tenders and public procurement

4.9
Google
4.9  · 128
Yandex
4.8  · 94
2GIS
4.9  · 156
Zoon
4.7  · 41
Yerzhan T.

We submitted a bid for a tender, but we were rejected over certificates, even though no one had required them in the announcement itself. At first I was at a loss, I didn't understand at all how to challenge something like that, so I started looking for a lawyer in public procurement. Yerlan pulled up the old version of the announcement within a day and showed this discrepancy, and Asel also helped put everything together. The complaint was upheld, and the contract is ours.

Service: Tender and public procurement lawyer in Almaty

Marina V.

We got in touch when there was one day left before the deadline. They didn't turn us down, they went through everything and filed the same evening. Thank you.

Service: Tender and public procurement lawyer in Almaty

Astra Stroy LLP

We came to the lawyers with a stalled dispute: the customer hadn't signed the acts for three months and was also piling a penalty on us, and we no longer knew what to do. We tried to sort it out ourselves, but the correspondence led nowhere, so we went for help. In the end we recovered the whole debt, and the penalty wasn't awarded to him at all.

Service: Tender and public procurement lawyer in Almaty

Daniyar K.

I got in touch about a rejected bid, I wanted to understand whether it was even worth complaining. Yerlan laid everything out straight away: on one ground there was no chance, but on the second there was, and they didn't take money for anything unnecessary. True, I had to wait a couple of times for an answer, and I brought the documents in later than I'd planned. Overall, everything was done properly

Service: Tender and public procurement lawyer in Almaty

Aigul S.

They wanted to put our company on the register because the plant had failed the delivery, even though it wasn't our fault at all. I came in a panic, because I understood what that threatened. They gathered all the correspondence with the plant and the customer, and proved it wasn't our fault. We weren't put on the register. For us this was honestly a matter of the company's survival. I'm very grateful that they took it on and saw it through to the end.

Service: Tender and public procurement lawyer in Almaty

Company response

Thank you for trusting us in such a difficult situation. We're glad it all ended in your favour.

Ruslan A.

I came before a big tender, afraid of getting rejected again over some trifle in the paperwork. I used to submit on my own and ran into silly mistakes a couple of times. Here they checked the documentation before submission, and that turned out to be far more useful than complaining afterwards.

Service: Tender and public procurement lawyer in Almaty

Svetlana M.

They worked to the deadlines precisely, never missed anything once. I'm an anxious person by nature, I kept fearing we wouldn't make it in time somewhere. But no, everything was on time

Service: Tender and public procurement lawyer in Almaty

Company response

Thank you for the review. We try to keep deadlines under control at every stage.

Sagyndykov, sole proprietor

I came with a problem: the technical specification had clearly been written for one supplier, and we would never have got through it, even with a perfect bid. Before that I'd submitted the documents and already understood there was no point, so I started looking for a lawyer in tenders. They explained that we could still file a complaint before the opening, and we did. In the end they were forced to redo the documentation. In the new procedure we took part on equal terms and won. If they hadn't told us about the deadlines, we'd probably have been too late. I especially liked that they didn't promise an easy result, but simply said how to act.

Service: Tender and public procurement lawyer in Almaty

Company response

Thank you for the detailed review. We're glad the new procedure went well for you.

Nurlan B.

I came with a complaint about a customer who was dragging out the signing of the acts, and I'd already got tangled up in the correspondence myself. I felt I was losing time and money. In the end they sorted it out, good work, I recommend them.

Service: Tender and public procurement lawyer in Almaty

Company response

Thank you for the recommendation. Get in touch if this situation comes up again.

Oksana P.

They withheld the security of 5.4 million supposedly for defects, there were no acts at all, and I simply didn't understand how to prove it. I came with this problem because I couldn't sort it out on my own. Through an expert examination they proved it was ordinary wear and tear. They returned everything plus interest.

Service: Tender and public procurement lawyer in Almaty

Company response

Thank you for getting in touch. Good that the expert examination set everything straight.

Kairat Zh.

I came to them after we'd been rejected for the third time in a row. Honestly I thought it was about the prices, I'd started recalculating the estimates. Askar sat down with us and asked for all the protocols for two years. We went through every one, he marked everything in his notebook. A couple of days later we found the mistake we'd been repeating all along. Turned out it was the experience confirmation form — we'd been filling it in using the old template. At first I didn't believe that such a small thing could have cost us so many bids. We redid the template and applied again. No rejections now

Service: Tender and public procurement lawyer in Almaty

Company response

Thank you, Kairat. Glad we got to the bottom of it — the experience confirmation form often gets carried over from one bid to the next, so it was important to check the whole period. Get in touch if you need help with new submissions.

Viktoria N.

I came with a difficult case, I thought there might still be something to challenge, but I wasn't sure. Yerlan honestly told me the case was weak and explained why. We went down a different route, and that turned out to be the right decision. Thank you for the honest assessment.

Service: Tender and public procurement lawyer in Almaty

Alisher M.

The results were cancelled on a competitor's complaint, even though our experience was confirmed by all the documents — it was really upsetting. Aigerim helped gather everything and prepare our position. We appealed in court and got the result restored. It took time, but it all worked out.

Service: Tender and public procurement lawyer in Almaty

Gulmira T.

I came with a complaint against a customer, I was afraid I'd be waiting weeks for an answer. But they reply quickly, they're on WhatsApp almost all the time, that's reassuring. True, once I did have to wait longer than I'd have liked, but they warned me. Viktor explained every step in detail, never left anything unanswered. I sent documents over a couple of times after the work had already started. Overall I'm very happy I came here. Thank you for your patience and for the result

Service: Tender and public procurement lawyer in Almaty

Company response

Thank you for the kind words. We always try to stay in touch with our clients.

Medtekhnika Plus LLP

We've been on retainer for over a year now and no regrets so far. They handle all the procedures, we just set the price, which is very convenient for our company. Madina is always available and will tell you what to prepare in advance. We used to keep a lawyer on staff, but it still wasn't enough for the tenders. Here they don't bill you for every little thing either, which is also a plus. Sometimes you wait longer for an answer than you'd like, but that's minor. Overall I'd recommend them to anyone who takes part in procurement often

Service: Tender and public procurement lawyer in Almaty

Bakhyt I.

I came with a contract that needed signing within days, and I was afraid of missing the pitfalls. I used to sign without looking and regretted it later. Here they showed me where the traps were on penalties. I signed already knowing what to expect.

Service: Tender and public procurement lawyer in Almaty

Sergey D.

I came with a complaint against a customer, I'd already got confused about the deadlines. I was afraid I wouldn't manage to file in time. Everything was fine, no issues

Service: Tender and public procurement lawyer in Almaty

Assem K.

I came with a rejected bid, I thought it was hopeless. The commission wrote that we didn't have the required document. I reread my package about five times and couldn't find where I'd gone wrong. Then I sat down with the lawyer to go through every line of the protocol. Turned out the commission had referred to a requirement that wasn't in the documentation. At first I didn't even believe it, I reread it myself again. We prepared the complaint, laid everything out point by point. The complaint was upheld within three weeks

Service: Tender and public procurement lawyer in Almaty

Talgat O.

They explain things clearly, without legal mumbo-jumbo. That matters to us, we don't have a lawyer on staff.

Service: Tender and public procurement lawyer in Almaty

Zhanna R.

The case took long because of the expertise, but the result is good. They warned me right away that it would be like this, so I was ready. Erlan explained all the stages, never left me without an answer. Sometimes I had to wait, but that's not their fault. Thanks for the work

Service: Tender and public procurement lawyer in Almaty

Maxim L.

They helped us get off the register. It was hard and it took a while, but we won.

Service: Tender and public procurement lawyer in Almaty

Indira A.

When my bid was rejected in a tender I didn't know what to do, so I looked for a lawyer. When I came here they explained everything, said there was no need to worry. Viktor reported back after every action, I didn't have to chase him myself. I liked that. Sometimes a comma is misplaced, but the meaning is clear. The level of professionalism is high

Service: Tender and public procurement lawyer in Almaty

Company response

Thank you for your feedback. We aim to keep every client informed.

Anuar S.

I came with a pile of documents for a tender application, I was already confused myself. Someone recommended a lawyer, because the rejection was unclear. Excellent work with the documentation. They found three points that would have definitely brought us down. Thanks

Service: Tender and public procurement lawyer in Almaty

Elena F.

I was looking for a lawyer to take part in a tender, because my previous applications were always sent back. When I came here, they explained everything clearly. They kept me informed at every step, so I didn't worry. They finished on time, thank you. Now I can take part in tenders with confidence

Service: Tender and public procurement lawyer in Almaty

Doszhan K.

It was our first time taking part in a procurement and we immediately ended up in a dispute. They explained how everything works, and now we do a lot of it correctly ourselves.

Service: Tender and public procurement lawyer in Almaty

FAQ

How much time is there to file an appeal?

The deadline is short and runs from the date the protocol is published or the contested action is taken, not from the moment you learned about it. An email notification to an employee on holiday does not extend the deadline. The first thing we do when contacted is to state the exact date by which an appeal can be filed.

Can the procurement documentation itself be challenged?

Yes, but only before the deadline for submitting bids expires. Once the bids are opened, the documentation is deemed accepted by all participants, and objections to its content are not considered. So requirements written for a specific supplier must be challenged immediately, not after losing.

We were rejected because of a minor typo in the details. Can this be challenged?

Usually yes. Formal grounds are the most promising category of appeals. It is important to show that the error does not affect the substance of the bid and does not mislead the commission. Such appeals are upheld more often than others.

What is the register of unscrupulous participants and why is it dangerous?

It is a list of companies barred from procurement for two years. Companies are included for evading the conclusion of a contract or for termination of a contract through the supplier's fault. For a business with a large share of state orders, inclusion effectively means work comes to a halt.

We refused the contract because the manufacturer failed to deliver. Will we be entered in the register?

Not necessarily. Evasion is dishonest conduct, not any refusal. If performance became impossible due to a circumstance that arose after the bid was submitted and does not depend on you, and you notified the customer in writing, the chances of defending yourself are high. But the work must be done before inclusion, not after.

Does an appeal suspend the procurement?

Suspension of the procedure is possible, but it does not happen automatically in all cases — it must be requested separately and with justification. This matters: if the customer manages to conclude a contract with another participant, the dispute becomes many times more complicated.

How long does the review of an appeal take?

Usually from two to four weeks. This is noticeably faster than court, so an appeal is preferable wherever it applies. Court proceedings at first instance take from two to four months.

The customer does not sign the acts and charges a penalty. What should we do?

Send the acts again officially — with an inventory of the contents and a delivery notification, to record the date. If the contract does not set a deadline for signing, the customer's silence cannot indefinitely mean that the work has not been accepted. We handle such cases and win them regularly.

How much does it cost to review our situation?

Reviewing the documentation and the protocol is free. We look at the ground for rejection, the remaining deadline and tell you straight: the ground is strong, arguable, or there is none. It is worth paying only for work with a real prospect of success.

We do not have our own lawyer and we take part in procurement constantly. What is more cost-effective?

Ongoing retainer support. One-off engagements for each disputed procedure cost more and, more importantly, do not remove the cause. Reviewing an archive of protocols almost always reveals one recurring mistake that is costing you procurements.

If the case turns criminal, will we be passed on to someone else?

No. Procurement disputes are handled by a lawyer from our corporate practice, and where necessary an advocate from the same practice is brought in. The client stays with the same firm and the same person responsible for the case — no one needs to be passed on anywhere.

Contacts and maps

Where to find a lawyer for tenders and public procurement in Almaty

Address
1 Abylai Khan Ave, Almaty
Appointments
at the office and by video call, visits around the city
Working hours
Mon–Sun: 10:00–19:00

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Tell us about your situation

The first consultation is free. If the matter can be resolved without court, we will say so directly.

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