A foreign buyer does not pay
The goods have been shipped, the money has not arrived. We review the contract and the shipping documents and determine where the claim should be brought.
We handle debts of foreign counterparties and claims against Kazakhstani companies from abroad
The first question is always the same: where to litigate and where to enforce afterwards — everything else follows from it
We examine arbitration clauses: they decide the fate of a dispute more often than the subject of the debt itself
We coordinate work with lawyers in the debtor's jurisdiction instead of acting blindly
We prepare documents for recognition and enforcement of a judgment in another country
We amend contracts so that the next debt is recovered faster and more cheaply
Send us the contract and the shipping and payment documents — we will tell you where the dispute is likely to arise, whether a future judgment can realistically be enforced, and whether it is worth starting at all. Contract review is free of charge.
Message us on WhatsAppThe goods have been shipped, the money has not arrived. We review the contract and the shipping documents and determine where the claim should be brought.
The advance payment has been made, but there are no goods. Speed matters especially here: the earlier the work starts, the higher the chance of recovering the money.
Quality, deadlines, volumes, penalties. We work out whose law applies and what it means for your position.
We check whether it is valid and what it means in practice: where and under which rules the dispute will have to be conducted and how much it will cost.
We prepare the documents for recognition and enforcement of the judgment in the country where the debtor has assets.
A foreign company asserts a debt or has started proceedings. We assess the merits and prepare a defence.
They seek recognition and enforcement in Kazakhstan of a judgment handed down abroad. We check the grounds for refusing recognition.
We draft clauses on applicable law, the forum for dispute resolution and security so that future recovery is enforceable.
Contract review is free of charge. In cross-border matters, an honest answer sometimes sounds like "recovery will cost more than the debt" — we say this upfront, not after a year of work.
Cost
Cross-border matters are priced differently from domestic ones: a significant part of the cost goes on work in the debtor's jurisdiction and on translation of documents. We give an estimate after reviewing the contract.
| Service | What is included | Cost |
|---|---|---|
| Review of the contract and documents | Where to litigate and whether enforcement is realistic | free of charge |
| An opinion on the prospects of recovery | Law, forum, enforceability, an indication of timelines | from 80,000 ₸ |
| Due diligence on a foreign counterparty | Status, assets, litigation | from 90,000 ₸ |
| Pre-action demand to a foreign party | Drafting, translation, dispatch | from 110,000 ₸ |
| Negotiations and settlement agreement | Payment schedule with security | from 150,000 ₸ |
| Dispute in a court of Kazakhstan | Where jurisdiction is ours | from 220,000 ₸ |
| Arbitration support | Preparing the position and coordination | from 400,000 ₸ |
| Coordination with lawyers abroad | Selection, setting tasks, supervision | from 180,000 ₸ |
| Recognition of a foreign judgment | Preparation of documents and support | from 300,000 ₸ |
| Defence against recognition of a judgment | Grounds for refusing recognition | from 320,000 ₸ |
| Securing the claim | Asset freezing before judgment | from 190,000 ₸ |
| Contract clauses | Governing law, forum, security, language | from 120,000 ₸ |
The ranges are indicative and do not constitute a public offer. Arbitration and court fees, fees of foreign lawyers, translations, apostille and notarial acts are paid separately.
We start not with the law but with the money: in which country the debtor has property and accounts. A judgment that cannot be enforced anywhere is not worth the cost.
A contract may be governed by the law of either party or of a third country. This affects limitation periods, the amount of interest and the scope of the claims.
A court in a particular country or arbitration. A clause in the contract usually settles this in advance, and in most cases it cannot be circumvented.
We calculate the costs of the proceedings, foreign lawyers, translations and enforcement. For small debts the total sometimes makes the dispute pointless — we say so straight away.
A well-drafted demand with a calculation and an indication of the forum works across borders too: the prospect of arbitration motivates a debtor better than reminders.
Where possible, we obtain freezing of assets before judgment. In cross-border cases this is especially important: assets move easily.
In a court of Kazakhstan we act ourselves; in a foreign forum we act together with lawyers of the relevant jurisdiction, while remaining your single point of contact.
We prepare the full set for recognition and enforcement where the assets are located: translations, legalisation, the application, and support throughout.
Send the contract via WhatsApp — we will tell you where the dispute is likely to be heard and whether the judgment can realistically be enforced.
Team
We handle a case from start to finish with the same team: you always know who is dealing with your matter and who to contact.
Practice
Details have been changed and anonymised: the content of the case is protected by professional privilege.
Useful information
A foreign buyer received the goods and stopped answering letters, or a supplier took prepayment and did not ship the products. A familiar situation: the contract is signed, there is correspondence, but the money is abroad and the debtor is a foreign company or a citizen of another country. At that moment many make the main mistake — they file a claim in the first court they come across, without checking which decision, and where, could actually be enforced.
Another scenario is that a claim has come to you: a foreign partner asserts a debt or a penalty and threatens court proceedings abroad. Here it is important to understand whether its decision will be recognised in Kazakhstan and how to build your defence. Below is the sequence of steps, the forks between court and arbitration, and what is worth checking in the contract before the dispute begins.
A debt under a foreign trade contract almost always means that the debtor, its accounts or the goods are in another jurisdiction. Before calculating losses and preparing a demand, you need to understand the main thing: where the dispute can be heard at all and which court's decision can then actually be enforced. This determines the strategy, the timelines, and whether you will have to go to a Kazakhstan court or go abroad straight away.
The first thing to look at in the recovery of international debts is the terms of the contract itself. It is the contract that determines whether the dispute is heard in a particular court (a prorogation clause) or referred to arbitration (an arbitration clause). If there is no such clause, jurisdiction will have to be determined under the rules of private international law, and that is already a dispute over jurisdiction that can drag on for months.
After that the picture is simple: either you go to court at the debtor's location, or you obtain a decision in Kazakhstan and then enforce it abroad. The second route is longer: recognition and enforcement are needed, and that is a separate procedure in the country where the assets are located. So from the very start it is useful to assess whether the debtor has property, accounts or other assets abroad, otherwise even a won case may remain a piece of paper.
What is worth checking first if the debtor is abroad:
Where the debtor is a foreign national, working through a legal entity is not the right approach: you first need to establish where the person actually lives and whether they have an account or property in Kazakhstan. Recovery of a debt from a foreign national depends precisely on this: if the assets are in the country, it is easier to go to a Kazakhstan court and then enforce against them; if everything is abroad, you will have to work out where to apply and how to enforce the judgment there.
Check whether the non-resident has a residence permit, real estate, a car, shares in companies, or accounts with Kazakhstan banks. Even if he has left himself, these assets remain here and can serve as security for the claim — sometimes freezing an account is enough for the debt to be repaid without a lengthy process.
Citizenship and place of residence determine which court to file with and whether the debt can be recovered in Kazakhstan. If the defendant lives abroad, a Kazakhstan court cannot always compel him, and the judgment will have to be recognised in his country. So the first step is to gather information about his presence in Kazakhstan: without this, any procedure will stall.
Where a dispute with a foreign counterparty will be heard is decided by the contract itself. If it contains a prorogation clause, the dispute goes to a state court of a specific country — usually at the place of the defendant's location or of performance of the obligation. If the clause is an arbitration one, the state court will not hear the case and will refer the parties to the arbitral body specified in the contract.
Misreading this clause determines everything that follows: where to file, what evidence to gather, how to prove the right and then enforce. File a claim in the wrong place, not where the parties agreed, and you will get the claim returned or left without consideration, losing time during which the debtor will move the assets out. You need to start with the literal text of the clause, not with assumptions about where it is "more convenient" to litigate.
In practice there are mixed and disputed wordings: one clause sends the dispute to arbitration, another to a court, a third does not name the body. Then the question of jurisdiction is decided by the court or arbitral tribunal where the claim is filed — under its own procedural law and the applicable international treaties. Reviewing and interpreting these terms is the first thing that affects the outcome of recovering international debts.
| Wording in the contract | Where to apply | What to check |
|---|---|---|
| Prorogation clause | State court of the chosen country | Jurisdiction and rules for recognition of the judgment |
| Arbitration clause | Arbitral body specified in the contract | Rules, composition of the tribunal, place of arbitration |
| The clause is not named | The court competent under procedural law and international treaties | Possible objections by a party as to jurisdiction |
| The terms contradict each other | Interpretation of the clause by a court or arbitral tribunal | The literal meaning and the intentions of the parties |
In all cases, the first step is to check the text of the clause, not the convenience of the place of proceedings.
If a contract with a foreign counterparty contains a clause providing for disputes to be heard in the AIFC Court or the International Arbitration Centre of the AIFC, the recovery of international debts can be pursued in these institutions rather than in a state court. This is an alternative that works only with the consent of the parties, recorded in the text of the contract.
The AIFC Court hears disputes between AIFC participants, disputes connected with activity in the AIFC, and disputes that the parties have referred to it by agreement. The International Arbitration Centre of the AIFC accepts cases where there is an arbitration clause; in Kazakhstan its awards are enforced in the manner established by the Constitutional Law on the AIFC, and abroad under the New York Convention.
The key condition is that the clause must be drafted clearly: which body exactly, what seat of arbitration, what language and what applicable law. A vague wording such as "disputes are resolved in Kazakhstan" or "at the location of the respondent" allows jurisdiction to be challenged and time to be lost. Check whether the contract contains two contradictory clauses at the same time.
If a judgment is rendered abroad, the recovery of international debts in Kazakhstan begins with recognition and enforcement of the document. The procedure depends on who rendered the decision — an international arbitration or a state court of a foreign state — and the grounds here are fundamentally different.
Foreign arbitral awards are recognised and enforced on the basis of the 1958 New York Convention, to which Kazakhstan is a party. The court mainly checks formal conditions: the existence of a valid arbitration agreement, compliance with the procedure for notifying the debtor, and conformity of the award with public order. The substance of the dispute is not reviewed again, so the chances of recognition of an arbitral award are higher.
With judgments of foreign state courts the situation is more complicated: they are recognised on the basis of an international treaty or reciprocity. First it is necessary to establish whether there is a relevant treaty between Kazakhstan and the country where the judgment was rendered, or to rely on the principle of reciprocity. This should be checked before filing the application — the very possibility of enforcement in Kazakhstan depends on it.
The application is filed with a court in Kazakhstan, and a package of documents is attached to it: a certified judgment with an apostille or legalisation, confirmation of the arbitration agreement, documents on sending the judgment to the debtor and on proper notification of the party.
| Who made the decision | Grounds for recognition | What the court checks |
|---|---|---|
| International arbitration | New York Convention of 1958 | Arbitration agreement and procedure |
| Foreign state court | International treaty | Existence of a treaty with Kazakhstan |
| Foreign state court | Reciprocity | Possibility of applying reciprocity |
The basis for state courts depends on the country where the decision was made.
If your debtor or counterparty is in a CIS country, a separate regime for recognition and enforcement of decisions applies. It is based on legal assistance conventions, including the Minsk Convention. These international treaties simplify the procedure: a decision of a Kazakhstani court is recognised in another participating country without review of the case on the merits. For commercial disputes between companies, the 1992 Kiev Agreement also applies, and arbitral awards are enforced under the New York Convention.
This regime covers most former Soviet republics. For a manager, this means that you can litigate in Kazakhstan and then seek enforcement abroad. It is important to check whether the convention is in force with the specific country and what reservations it has made.
In practice, recovery of international debts from CIS countries is faster than from countries outside the former Soviet Union, where recognition depends on national law. But there are nuances here too: the competent authority, the list of documents, the grounds for refusal. Below are the key points to check before filing an application.
Recognition of a decision is only half the journey. Then the main part begins: enforcement in the debtor's country, where its accounts are opened, assets are registered and the business is located. A decision of a Kazakhstani court by itself does not make it possible to debit money from an account abroad or seize the property of a foreign company.
Enforcement of a decision in the debtor's country is carried out together with lawyers of that jurisdiction. They know the local procedural rules, document requirements and how court enforcement officers work. Without this stage, even a won case remains just a piece of paper, not backed by actual recovery.
The next steps depend on two factors: where exactly the defendant's assets are located and which enforcement regime applies in that country. In practice, the work is structured as follows:
Before a dispute, it is worth carrying out a quick review of the contract — it reveals the risks in advance. A contract review takes about 5 days, and during that time it becomes clear whether the debt can be recovered in court or arbitration and where exactly. Most problems are embedded in the text of the contract, not in the debtor's conduct.
Look at the clause on applicable law and jurisdiction: it determines which country's court will hear the dispute and under which law. If jurisdiction is chosen in the debtor's country, enforcement of the judgment will be simpler, while a dispute in Kazakhstan may prove useless. In an arbitration clause, it is better to name a specific arbitration institution or the procedure for constituting the arbitral tribunal, otherwise the enforceability of the clause can be challenged.
Check the notification procedure — it determines whether service of a claim is recognised as proper — and the applicable conventions on legal assistance if the counterparty is from a CIS country. Also make sure the contract contains all the parties' details and the language of the proceedings.
For court or arbitration, you will need the entire contract with annexes, specifications and supplementary agreements, not just the signed page. Collect the correspondence with the foreign counterparty: letters, messengers, minutes of meetings — the court reads it as confirmation of the arrangements and acknowledgement of the debt. Invoices, accounts and reconciliation statements show the amount of the claim, while delivery notes, transport documents and customs declarations show the fact of delivery or its absence.
If the defendant is abroad, the package is supplemented with documents on the authority of the signatory and of the company itself: the charter, an extract from the commercial register, a power of attorney, the decision appointing the director. These are usually legalised — apostilled or put through consular legalisation — and, where necessary, translated into the language of the country where the dispute is heard. Without this, the court may leave the claim without movement, and time for recovering the international debt will be lost.
For recognition and enforcement of a judgment abroad, a separate set is prepared: a certified copy of the judicial act with a note that it has entered into force, a writ of execution, confirmation that the debtor was notified, and documents showing that the judgment has not been enforced. In CIS countries, part of the paperwork is replaced by the convention procedure, but the list is still checked against the specific jurisdiction. What is worth keeping to hand:
Copies of the contract with all annexes.
Correspondence and acknowledgement of the debt by the debtor.
Invoices, delivery notes, reconciliation statements.
Documents on the authority of the signatories.
Apostille or consular legalisation.
Most often, money is lost not in court but earlier — at the stage of signing the contract. If the contract has no clause on applicable law and jurisdiction, the dispute risks being stuck between two jurisdictions, and the judgment will prove unenforceable. As a result, the creditor spends time on coordination instead of immediately choosing a convenient forum and securing the evidence.
The second mistake is recording the debt too late. While correspondence goes on in messengers, the reconciliation statement is unsigned and notices of breach have not been sent, the debtor manages to transfer assets or leave. Evidence of notification is needed in the language and under the rules of the debtor's country: otherwise a court abroad simply will not accept the documents, and the debt will remain unproven.
The third misstep is trying to "catch up" with the debtor without taking their jurisdiction into account. Lawyers start with a Kazakhstan court even though the assets are abroad, and vice versa. First you need to understand where recovery is actually possible, whether the defendant has property and whether their country recognises judgments of Kazakhstan's courts. Without this, even a won case will not bring money.
A foreign counterparty has filed a claim or won an arbitration, and the claim is now coming to a Kazakhstan company — the first thing to do is check jurisdiction. A claim may be brought at the place where the defendant is located in Kazakhstan, or under contractual jurisdiction if the contract expressly names a court or arbitration in another country. If a dispute under the contract must be heard by the AIFC arbitration, and the claim has been filed in a state court, this is a separate objection to the proceedings.
On the merits, the defence is built on the contract. Objections: a jurisdiction clause and an arbitration clause, the limitation period, non-performance by the foreign party of its own obligations, and the absence of the debt itself. At the recognition stage the objections are broader: failure to notify of the proceedings, breach of the notification procedure, conflict with the public order of Kazakhstan, and absence of reciprocity. The rules on recognition in Kazakhstan and under legal assistance conventions have already been covered above, so focus on two questions — did you have a real opportunity to defend yourself, and has the decision entered into force.
The main mistake is to ignore a foreign claim. If you do not respond and do not raise objections, the decision will enter into force and may be recognised in Kazakhstan, and enforcement will proceed through a private or state court enforcement officer: freezing of accounts and property, restrictions for the director. Before recognition you have time to prepare objections and challenge the notification. What is important to check:
Practical conclusion: before going to court, determine where the debtor's property is located and whether that country will recognise a decision of the court you have chosen. A decision that cannot be enforced is only costs and time.
Reviews
We shipped three consignments ourselves, and the buyer in the neighbouring country dragged out payment for three months and then refused to pay 178 million. They stopped answering calls, no reply to letters, so we looked for a lawyer in Almaty who handles cross-border cases. They found partners in that country and sent a demand in the language of the contract. A few days later the buyer got in touch himself and sat down to negotiate. Within six months he paid off the whole debt according to a schedule.
Service: Recovering international debts in Almaty
At the start of the year we sent a supplier a prepayment of 62 million and waited for the equipment. A month later he stopped answering, and then disappeared altogether. At first we thought of going to arbitration, but we did the maths — the costs would have come to almost the same as the debt itself. I was looking for lawyers who wouldn't be afraid to work under a foreign contract and would suggest another route. They proposed a route through negotiations and pressure on his banks, without a classic court case. Every week they kept us informed, answered calls even at weekends. In the end we got 48 million back in cash. Part of the debt was settled with equipment that was shipped to us. At least we avoided court.
Service: Recovering international debts in Almaty
I was sure we were filing a claim here, in Kazakhstan, and was already preparing the documents. Before filing I decided to show the contract to lawyers, just to check. And that's when it turned out: the agreement had a clause about the court of a third country, where the debtor has nothing at all. If we had filed here, we would only have lost time and money. They calmly explained to me why under this contract we needed to take a different route. They showed me exactly where this was written in the text, I reread it myself and understood. We rebuilt the whole strategy before filing, not after a refusal. Very good that we had it looked at in advance. Otherwise it would have been too late.
Service: Recovering international debts in Almaty
For two years we tried to get the judgment recognised ourselves, and they kept refusing on formal grounds. I came with a thick folder, no longer believing anything would work. They put the set together again with the correct translations and legalisation, and it went through on the first filing
Service: Recovering international debts in Almaty
Thank you for trusting us with this case. We're glad it worked out, and keep us posted if you need help further down the line.
A foreign judgment for 120 million landed on us, and we knew nothing at all about those proceedings, they had notified us at an old address. We came for help when the deadline was already looming. Recognition was refused. Then we disputed it on the merits and the amount was halved.
Service: Recovering international debts in Almaty
Thank you, you explained the difference between the applicable law and the place of dispute. I thought they were one and the same. True, I had to wait a couple of days for an answer and bring in the missing documents.
Service: Recovering international debts in Almaty
Thank you for the review. Sorry for the delay in replying — there were a lot of enquiries on those days, we try to respond faster.
They honestly worked out that on our debt of 6.4 million enforcement would cost twice as much. They proposed a set-off against future supplies, and we got 4.1 million. Without them I would have gone to court out of principle.
Service: Recovering international debts in Almaty
I came because I'd got confused myself over the arbitration clause, it was drafted incompletely and it was unclear who to go to. They sorted it out and agreed the procedure with the debtor. The case took five months.
Service: Recovering international debts in Almaty
Thank you for the feedback. We're glad the procedure could be agreed without unnecessary disputes.
They rewrote our standard contract for foreign trade, now we work more calmly with foreign partners. The first dispute under the new terms was closed in three months, before it used to drag on for over a year. Asel helped with the documents, explained everything. True, sometimes I had to wait a few days for a reply. Still happy
Service: Recovering international debts in Almaty
Dmitry's first question wasn't about the law, but about where the debtor has property. Later I understood why, that really is the main thing.
Service: Recovering international debts in Almaty
I came to them with a debt that couldn't be recovered in another country. They don't pretend to know the law of every country, they found lawyers there and coordinated everything themselves. I had someone to talk to in Russian and about the substance
Service: Recovering international debts in Almaty
Thank you for noting that. We really do keep in touch ourselves and translate everything that happens in a foreign jurisdiction into plain language.
The debtor was about to transfer money and assets abroad, I could sense it from his behaviour. I came to the lawyers with this worry, because I didn't know what could be done myself. They secured the arrest of the assets before the decision. Otherwise he would have transferred everything. The process was long and nerve-racking, but they explained what was happening the whole time. I got an answer to my questions every time. Good thing we made it in time, otherwise nothing would have been left.
Service: Recovering international debts in Almaty
Thank you for staying in touch and bringing the documents quickly. That's exactly why we made it in time.
They gave us the estimate after reviewing the contract and it matched the final figure. No surprises along the way.
Service: Recovering international debts in Almaty
They explained the New York Convention and why arbitration is more convenient than court for enforcement. Now we write it into all our contracts. Thank you, Viktor.
Service: Recovering international debts in Almaty
We had a debt under an export contract, and I had already stopped believing we would get anything back. I came to them because the previous lawyers only made promises. It took a long time, almost a year, but they warned us right away that cross-border cases are never quick. Madina was in touch the whole time and never disappeared. She called, wrote, explained. There were moments when it seemed that was it, nothing was moving any further. But they kept working and proving the case. We got the money. That's the main thing for me.
Service: Recovering international debts in Almaty
Thank you for your patience and trust at every stage. We're glad the result met expectations.
I came with a debt under a foreign contract and didn't understand what I was even paying for. Professional. What I especially liked is that they calculate the full cost of the process, not just their own fee. Sanzhar laid it all out clearly
Service: Recovering international debts in Almaty
They advised us about reconciliation statements and acceptance confirmations. In the dispute it was exactly those that worked. Thank you, Asel
Service: Recovering international debts in Almaty
Before signing an agreement with a new partner, we asked them to check him, because the amount was large. It turned out he had disputes in three countries. After that we didn't work with him on deferred payment terms. They told us everything openly, didn't rush anyone. If we hadn't found out beforehand, we could have ended up with a big debt.
Service: Recovering international debts in Almaty
I came with a debt that had been dragging on for a long time and no one could move it forward. They drafted the demand so that the debtor immediately understood the prospects. He paid without court. Thank you, Gulnara, for the work
Service: Recovering international debts in Almaty
I came to them because I got caught by a deferral and the money got stuck. Good thing they told me about the letter of credit. Now we only do the next deals that way, no more debts
Service: Recovering international debts in Almaty
Thank you for the review. We're glad the letter of credit helped make things calmer.
A complex topic, but they explain it clearly and don't overload you with terminology.
Service: Recovering international debts in Almaty
We came with a debt that seemed hopeless, the debtor had almost disappeared. We decided to try through their specialists in foreign cases. They worked long and hard, but without any scare tactics. We got part of it back, and that was already more than we expected. Though I wish it were more
Service: Recovering international debts in Almaty
FAQ
With the question of where the debtor has assets. A decision that cannot be enforced is an expensive piece of paper, and no victory in the proceedings changes that. Only after that do we discuss the applicable law and the forum.
Only if the contract allows it. If it contains a valid arbitration clause, the claim will be left without consideration, and time and fees will be lost. That is why we read the dispute resolution section before any procedural steps.
The applicable law answers the question of which rules govern the assessment of obligations; the forum answers who will do the assessing. The two may not coincide: arbitration in one country under the law of another is a standard construction in foreign economic contracts.
Because of the enforcement stage. The recognition and enforcement of foreign arbitral awards is governed by the New York Convention, to which Kazakhstan and most of its trading partners are parties — a clear and workable mechanism. Foreign state court judgments are more difficult: everything depends on the existence of a treaty or on reciprocity.
No, a separate recognition and enforcement procedure is required in the country where the assets are located. Treating it as a formality is a typical mistake: we had a client who spent two years receiving refusals because of translation errors and the absence of proper legalisation.
The list is limited, and the case is not reviewed on the merits. Most often it is improper notification of the debtor about the proceedings. Also the invalidity of the arbitration agreement, going beyond the scope of the issues submitted, a breach of the procedure for constituting the tribunal, and conflict with public policy, which is interpreted narrowly.
Check the notification. If a party was not notified in such a way as to have a real opportunity to present its objections, recognition is refused. In our case, notifications were sent to an address the company had not used for years — recognition of a judgment for 120 million tenge was refused.
Several times more than domestically: arbitration fees, lawyers' fees in the debtor's jurisdiction, official translations, legalisation, then the enforcement procedure. On a debt of several million tenge, the total often exceeds the amount claimed by twice over, even with a complete victory.
There are workable options besides litigation: a demand letter with a calculation and a direct indication of the forthcoming forum, negotiations on a payment schedule with security, set-off against future deliveries, assignment of the claim. In a case with a debt of 6.4 million tenge, a set-off gave the client 4.1 million without the costs of proceedings.
No, and this is a matter of principle. We do not pretend to know foreign law: we select lawyers in the debtor's jurisdiction, set them the task, supervise the work and remain your single point of contact. A promise that "we handle cases in any country ourselves" should be a cause for concern.
Build it into the contract: a full arbitration clause specifying the institution and rules, a deliberately chosen applicable law, security for the buyer's obligations, a procedure for confirming acceptance and recording the debt, and an address for legally significant notices. After such an amendment, our client's first dispute was closed within three months.
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